Sep 2023 – May 2025 · 1 yr 8 mos · On-site

Apr 2023 – Aug 2023 · 4 mos · Noida · On-site

• 1.Team Leadership: Collaborate with the store manager to lead and motivate the store team, ensuring each member performs at their best. Provide guidance, coaching, and feedback to improve employee performance and encourage professional growth
• 2.Sales and Customer Service: Strive to achieve sales targets and KPIs (Key Performance Indicators) by monitoring and analyzing sales metrics. Implement strategies to boost sales, enhance customer satisfaction, and address any customer concerns promptly.
• 3.Inventory Management: Assist in managing inventory levels and merchandise displays to maximize sales opportunities and minimize stockouts. Conduct regular stock checks and coordinate with the store manager to place replenishment orders as needed.
• 4.Store Operations: Oversee daily operations, including opening and closing procedures, cash management, and security protocols. Address any operational issues and follow up on maintenance and safety requirements.
• 5.Administrative Tasks: Assist in various administrative tasks, such as scheduling, payroll, and maintaining records, to ensure efficient store management.

Dec 2021 – Apr 2023 · 1 yr 4 mos · Noida sec 142 · On-site

• Supervise a team of 15 employees and oversee daily operations, ensuring compliance with company policies and procedures.
• Develop and implement strategies to improve productivity and quality while reducing costs.
• Train new employees and conduct performance evaluations to identify areas for improvement.
• Maintain inventory levels and monitor equipment maintenance schedules.
• Communicate with upper management to report on performance and make recommendations for improvements.

Jan 2019 – Dec 2021 · 2 yrs 11 mos · Noida, Uttar Pradesh, India · On-site

• Assisted the department manager in managing the department, including scheduling, inventory management, and customer service.
• Trained and supervised staff, resulting in improved productivity and customer satisfaction.
• Assisted in the development and implementation of sales strategies that resulted in increased revenue.
• Assumed responsibility for managing the department in the absence of the department manager.