Akash Kamble

Operations Associate

Pune, Maharashtra, India14 yrs experience

Highly Stable

Key Highlights

Successfully launched 4 new clinics in Pune.
Led property acquisition for 38 dark stores.
Expert in operational excellence and team management.

Stackforce AI infers this person is a strategic operations leader in the healthcare and e-commerce sectors.

Contact

Skills

Core Skills

Expansion StrategiesOperations ManagementProperty Aquisition

Other Skills

Team ManagementCustomer ExperienceCross-functional CollaborationRevenue & P&L ManagementMarket InsightNegotiation ExpertiseVendor ManagementProcess ImprovementsBusiness DevelopmentSupply Chain OperationsLogistics ManagementManagementSupply Chain Management

About

Results-oriented Expansion & Operations Manager with proven success in launching and managingmultiple service centers. Spearheaded the expansion of new locations, overseeing site setup, team hiring,and operational rollout. Skilled in managing day-to-day operations, streamlining workflows, and leadingcross-functional teams to ensure consistent service delivery. Adept at building strong teams, enhancingcustomer experience, and driving operational excellence across multi-location environments. Key Strengths: 🏡 Strategic Property Acquisition 💼 Cross-functional Collaboration 📈 Market Insight 💪 Negotiation Expertise 🌐 Industry Networking 🔍 Due Diligence Excellence

Experience

14 yrs

Total Experience

2 yrs 9 mos

Average Tenure

Current Experience

Vetic

Area Manager - Expansion & Operations

Jan 2024 – Jul 2025 · 1 yr 6 mos · Pune, Maharashtra, India · On-site

Clinic Expansion & Operations
Led the launch of 4 new pet clinics across Pune, managing site selection, setup, and coordination with vendors and internal teams. Created location-specific operational plans to ensure smooth clinic openings and local engagement.
Managed daily operations across multiple clinics, maintaining high standards in grooming, doctor consultations, retail, and membership services. Standardized SOPs for hygiene, service quality, and customer experience. Regularly monitored performance metrics and implemented improvements to boost efficiency and satisfaction.
Team Management
Recruited, trained, and managed clinic staff, including Clinic Managers, Assistant Managers, Groomers, and Paravets. Conducted regular performance reviews, provided coaching, and ensured optimal staffing across locations to maintain operational excellence.
Customer Experience
Acted as the escalation point for customer concerns, ensuring timely resolution. Fostered a customer-centric culture through staff accountability and service best practices to drive satisfaction and retention.
Cross-functional Collaboration
Collaborated with marketing, finance, HR, and supply chain teams to align clinic operations with business objectives and ensure seamless service delivery.
Revenue & P&L Management
Managed P&L for all clinics, meeting revenue targets while controlling costs. Developed pricing strategies and grew revenue through memberships, upselling, and localized promotions. Worked with finance to forecast growth and optimize profitability.

Expansion StrategiesProperty AquisitionOperations ManagementTeam ManagementCustomer ExperienceCross-functional Collaboration+1

Blinkit

Manager- Property Acquisition and Operations

Dec 2018 – Jul 2023 · 4 yrs 7 mos · Pune, Maharashtra, India · On-site

Property Acquisition & Expansion
Led property acquisition for Blinkit's rapid growth, launching 38 dark stores across key cities to support quick-commerce operations. Conducted market research and site analysis to identify high-demand locations for optimal delivery speed and service coverage.
Negotiated lease agreements to secure properties within budget, aligning with Blinkit's expansion goals. Collaborated with internal teams (operations, legal, finance, logistics) for smooth onboarding of new locations. Managed vendor and contractor relationships to expedite store fit-outs and ensure timely openings. Maintained strict cost control, securing high-value properties to optimize ROI.
Operations Management
Oversaw daily operations of newly launched dark stores, ensuring excellence in order fulfillment, inventory management, and customer service. Worked with teams to optimize store layouts, inventory systems, and logistics—reducing delivery lead times and improving stock efficiency.
Monitored store performance metrics, implementing process improvements to enhance speed, accuracy, and integration with Blinkit's supply chain and tech infrastructure. Built strong relationships with store managers and frontline teams to drive a high-performance, customer-first culture.
Key Achievements
Launched 38 dark stores across multiple cities, accelerating Blinkit’s last-mile delivery capabilities.
Reduced expansion time by streamlining site selection and fit-out processes.
Improved operational efficiency and customer satisfaction through layout and workflow optimization.
Contributed to cost savings via strategic lease negotiations and operational enhancements.

Property AquisitionOperations ManagementMarket InsightNegotiation ExpertiseVendor Management

Jugnoo

Operations Manager

Oct 2017 – Nov 2018 · 1 yr 1 mo · Pune Area, India · On-site

Responsibilities include, signing up with restaurants, Team Management, Escalation Handling, Process
improvements, market expansion and taking care of supply in accordance with demand generation.
Managing & scaling 3PL operations for our Enterprise clients such as Amazon, 1 MG, Medlife, Pizza
Hut, KFC, etc.

Operations ManagementTeam ManagementProcess Improvements

Idea cellular ltd

Business Development Executive

Jan 2016 – Aug 2017 · 1 yr 7 mos · Pune Area, India · On-site

Closed new business and developed negotiating strategies by coordinating prospects goals and
requirements with company objectives and procedures.
Generated new business and long-term account opportunities through prospecting and cold-calling
Corporate Sales with MNC's
B2B Sales

Global enterprise infotech solutions

Center Manager

Apr 2010 – Jul 2015 · 5 yrs 3 mos · Pimpri Pune

Having more than 5 years of experience into career counseling for helping students in building their bright careers.
Assist students to prepare a promising job or a vocational course that would suit their interests, moreover Update knowledge of the current career opportunities.
Extensive knowledge in the field of Educational science.
Ability to set contacts with eminent businessmen and renowned industrialists which helps student exploits promising career opportunities.
Proficiency in database contact management applications and contact management strategies.
Proficiency in verbal and written communication and interpersonal skills.
Extensive knowledge of human psychology which helps in dealing with students and deciding the correct career option that would suit their interests and talent.
High level proficiency in computer operations with extensive knowledge of Microsoft Word, Microsoft Excel, Microsoft Power Point and Microsoft Outlook.