Apr 2023 – Mar 2024 · 11 mos · United States · Remote

• Provided readings to clients seeking to connect with their spirit guides, angels and higher self.
• Performed past life readings using the Akashic Records, including questions surrounding if the client has had prior life experiences with current individuals in their life.

Jan 2021 – Aug 2024 · 3 yrs 7 mos · Austin, Texas, United States · Hybrid

• Acted as leader on the Internal Audit team by actively fostering team engagement, driving key initiatives, facilitating collaboration, and offering guidance and mentorship to fellow team members.
• Assumed SOX responsibilities from the Internal Audit Director and oversaw the relationship with the Big 4 external auditor for the reliance controls program, before transitioning these duties to the SOX PMO team.
• Created and executed comprehensive, risk-based operational audits, including scoping based on risk, strategic objectives and goals (specifically scalability) and build audit programs from scratch, including designing key data analytics.
• Directed a team of 2-3 auditors (including peer managers, interns and consultants) to deliver insightful audit reports, enabling Cloudflare to thrive in a dynamic business environment. Example audits include: Equity, Resellers/Channel, People Management, Marketing Spend, Impact (ESG) Reporting, Sales Compensation and Vendor.
• Proactively identified 77 audit issues (38 high risk) and worked with senior leaders and management to identify effective and efficient solutions. Specifically, included identifying unused integrations, no source of truth for data, opportunities for enhanced reporting, files with inappropriate access and continuous monitoring of exceptions.
• Redesigned Management Action Plan dashboards in OpsAudit module of Auditboard to enhance executive and board reporting and streamline consistency across various audit teams.
• Designed a comprehensive audit stakeholder feedback process, to help provide the audit team with actionable insights for continuous improvement of the audit function.

Feb 2019 – Oct 2020 · 1 yr 8 mos · Greater Chicago Area

• Led strategy to shift internal audit focus from SOX to operational audits by reducing time spent on SOX testing by 15% and leading an analysis over automation of manual controls.
• Coordinated global SOX program with with Big 4 external audit team for all nine in-scope SOX locations, including determining global walkthrough and testing schedule, coordinating testing activities and strategies between teams and escalating items of concern to external auditor and/or management when necessary.
• Vastly improved internal audit methodology by developing a standard risk rating methodology for audit findings noted during operational audits, creating an internal audit report template to be used globally by the department and trained team members on how to complete operational audits, differences between SOX and operational audits and how to risk rate audit findings.

Jul 2017 – Feb 2019 · 1 yr 7 mos · Greater Chicago Area

• Drove completion and timeline of project deliverables, including work plan, request list, preliminary observations list and final report for up to nine clients concurrently.
• Managed 1-3 staff and interns in execution of audits, reviewed work papers, and reported to project manager to ensure that a quality work product was delivered timely.
• Acted as a liaison between management and process owners to identify process gaps, discuss risk and recommend potential solutions.
• Designed audit work programs for a variety of business areas, such as contract management, human resources, and payroll.
• Develop risk assessment analysis to map SOX key controls to relevant client risks, taking into consideration clients’ unique operating environments.

Sep 2013 – Jun 2017 · 3 yrs 9 mos · Greater Chicago Area

• Main client base was financial institutions of $46 billion - $85 billion in asset size.
• Independently worked with client management to document business processes, identify financial and operational risks and document corresponding controls.
• Acted as a liaison between management and process owners to discuss process gaps and audit findings.
• Proactively identified, assessed, and remediated control gaps.
• Acted as main point of contact between client and engagement team.
• Led staff and interns in execution of the audit.
• Provided audit status update to manager or senior manager of engagement on daily basis.
• Prepared billing statement, client assistance letter, request list and client engagement letter
• Contributed to a positive team environment, cultivated positive client relationships, provided informal feedback and coaching to interns and manage personal workload independently to produce a quality audit.
• Conducted Mock Interviews at The University of Texas at Austin for potential intern and new hire candidates.