M

Manoj Sharma

Director of Engineering

Gurugram, Haryana, India15 yrs 4 mos experience
Most Likely To Switch

Key Highlights

  • Over 12 years of experience in team and operations management.
  • Proven track record in building customer experience teams from scratch.
  • Strong leadership skills with a focus on customer success.
Stackforce AI infers this person is a Customer Success and Operations Management expert in the SaaS industry.

Contact

LinkedIn

Skills

Core Skills

Business OperationsCustomer Success

Other Skills

Payment ManagementCustomer Experience ManagementTeam BuildingMarketplace DevelopmentMicrosoft OfficeManagementLeadershipMicrosoft ExcelMicrosoft PowerPointMicrosoft WordProject ManagementCustomer ServiceOperations ManagementConsumer ServicesHospitality

About

12 + Years of work experience in Team management, Daily operations, People management

Experience

15 yrs 4 mos
Total Experience
1 yr 11 mos
Average Tenure
2 yrs 2 mos
Current Experience

Subsea7

Director

Mar 2024 – Present · 2 yrs 2 mos · India · On-site

Blackbelthelp

Business Operations Specialist

Oct 2018 – Apr 2021 · 2 yrs 6 mos

  • Work With Payment Team to manage the payment system
  • builds and manage the Customer Exp. team from scratch
  • Bulid the Marketplace team from scratch
Payment ManagementCustomer Experience ManagementTeam BuildingMarketplace DevelopmentBusiness OperationsCustomer Success

Bitcoin bytes

Operations Manager

Aug 2017 – Sep 2018 · 1 yr 1 mo · Gurugram, Haryana, India

Canvera digital technologies pvt ltd

Team Manager

Apr 2016 – Aug 2017 · 1 yr 4 mos

Uber

Customer Service Manager

Jan 2015 – Mar 2016 · 1 yr 2 mos · Gurugram, Haryana, India

  • Working with Pan India tech Team

Igt solutions

Team Lead

May 2011 – Nov 2014 · 3 yrs 6 mos · India

  • Handled the Operation of Kingfisher Airlines for South East Asia
  • Work with NDTV support my School , NDTV Greenathon
  • Work With Lufthansa Airlines

Global binery

Senior Executive

Jun 2009 – Feb 2011 · 1 yr 8 mos · India

Lenovo

Tech Support Engineer

Jul 2007 – Aug 2009 · 2 yrs 1 mo · Gurugram, Haryana, India

Education

State Board of Technical Education and Training (SBTET), Andhra Pradesh

Graduation — Computer Science

Jan 2002 – Jan 2005

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