Mar 2023 – Present · 3 yrs 2 mos

• Leading end-to-end workforce planning for 400+ delivery resources, ensuring optimal utilization and alignment to project demand. Driving internal fulfilment by leveraging bench resources, roll-offs, and internal mobility before escalating to external hiring. Strengthened workforce visibility and real-time pipeline tracking through weekly cadence with Delivery, TA, and HR. Partnered with TA to reduce time-to-fill for niche skills and improve offer-to-join ratios. Governed workforce KPIs: utilization, aging demands, bench aging, onboarding TAT. Managed exception approval process for critical cases (early onboarding, internal posting bypass). Acted as a strategic liaison between account leadership and delivery heads for workforce optimization. Maintained detailed bench tracking and redeployment strategy to minimize idle time.

Apr 2016 – Present · 10 yrs 1 mo · Noida Area, India

Jul 2014 – Present · 11 yrs 10 mos · Noida Area, India

Apr 2016 – Feb 2023 · 6 yrs 10 mos

• Achieved 100% RDMS hygiene across service lines; ensured timely updates and validation. Enabled consistent AD target achievement through resource rotation and stakeholder alignment. Closed ~83% ANZ demands; 60% via internal channels (bench/ CMC, IJP). Accelerated hiring for key accounts (e.g., NAB, Telstra etc); minimized revenue loss. Led successful transitions (LAB3, EPH) and submitted ANZ Fall Plan 2023. SPOC for all ANZ TSC queries; shared weekly reports and strategic data. Participated in leadership discussions, breakage calls, and decision-making support. Interfaced with recruitment and onboarding teams for timely joining and early backfill of attrited resources. Created reports and dashboards on open demands, fulfilment status, and internal rotation pipeline. Introduced “One Report for All” Agile reporting; centralized demand/bench tracking. Ensured >98% demand validation accuracy; optimized workflows with innovative solutions. Trained team members, enhanced tool effectiveness (TRAM, RDMS). Drove IJP process innovation; promoted compliance and efficiency. Recognized for creative problem-solving and cross-functional support. Supported workforce planning for different accounts, managing weekly supply-demand analysis and internal fulfilment tracking.

Jul 2014 – Mar 2016 · 1 yr 8 mos

• Managed end-to-end hiring for 1000+ employees across regions and leadership levels. Led bulk hiring campaigns and regional talent drives. Collaborated with hiring managers to align recruitment plans. Prepared leadership reports and led end-to-end hiring lifecycle. Delivered leadership hiring reports, ensuring transparency and planning accuracy. Recognized with awards and appreciations from clients and peers.

Jun 2013 – Jul 2014 · 1 yr 1 mo · Noida Area, India

Jul 2012 – Jun 2014 · 1 yr 11 mos

• Handled full-cycle recruitment across business units. Conducted sourcing, screening, HR rounds, and closures. Led client walk-ins and niche skill hiring projects across regions. Built candidate database and client relationships across India.

Jul 2009 – Apr 2013 · 3 yrs 9 mos

Jul 2009 – Apr 2012 · 2 yrs 9 mos

• Managed marketing campaigns and in-house recruitment efforts. Generated business through concept selling and team leadership. Organized branding events and employee engagement programs. Launched engagement programs and led onboarding to retention strategy.