Akanksha Sinha

Operations Associate

Mumbai, Maharashtra, India13 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

10 years of experience with Fortune 500 companies
Expertise in Cybersecurity and Customer Success
Proven track record in Go-to-Market strategies

Stackforce AI infers this person is a Cybersecurity and Customer Success expert with a strong focus on enterprise solutions.

Contact

akankshasinha.iitbhu@gmail.com LinkedIn

Skills

Core Skills

Customer SuccessProduct ManagementCybersecurityProgram ManagementUser Experience

Other Skills

Technology successCustomer SatisfactionCustomer InsightCyber Threat Intelligence (CTI)Customer Satisfaction ResearchThreat Analysisbreach probabilityThreat & Vulnerability ManagementCyber Risk QuantificationSenior Program ManagementUpsellingRenewalsGo-to-Market StrategyCustomer EngagementMarket Research

Experience

13 yrs 2 mos

Total Experience

2 yrs 2 mos

Average Tenure

2 yrs 10 mos

Current Experience

Zscaler

Senior Technical Success Manager

Jul 2023 – Present · 2 yrs 10 mos · India · Hybrid

Technology successProduct ManagementCustomer Success

Safe security

Cyber Security Advisory & Customer Success

Dec 2020 – Jul 2023 · 2 yrs 7 mos · Bangalore Urban, Karnataka, India

Customer SatisfactionCustomer InsightCyber Threat Intelligence (CTI)Customer Satisfaction ResearchThreat Analysisbreach probability+17

Antuit.ai a goldman sachs company

3 roles

Managing Consultant - Threat Intelligence Advisory & Customer Success

Apr 2019 – May 2020 · 1 yr 1 mo

Program ManagementCustomer SatisfactionCustomer InsightCyber Threat Intelligence (CTI)executive sponsor relationshipsCyber Risk Management+23

Senior Strategy Consultant - Threat Intelligence Advisory and Program Management

Apr 2018 – May 2020 · 2 yrs 1 mo

Customer SatisfactionCustomer InsightCustomer Satisfaction ResearchCyber Risk ManagementSenior Program ManagementUpselling+15

Strategy Consultant

Jul 2016 – May 2020 · 3 yrs 10 mos

Cyber Threat Intelligence (CTI)Customer Satisfaction ResearchThreat AnalysisThreat ManagementThreat & Vulnerability ManagementCyber Threat Hunting (CTH)+13

Purple squirrel eduventures

Program Manager: Growth & Strategy

Jul 2015 – Jul 2016 · 1 yr · Mumbai Metropolitan Region

Customer SatisfactionCustomer InsightProgram Delivery ManagementGo-to-Market StrategyTechnology successCustomer Engagement+3

Abbott

Strategy and Analytics

Jul 2014 – Jun 2015 · 11 mos · Mumbai

Sales Force Excellence & Peri-urban Go To Market Strategy

Program Delivery ManagementGo-to-Market StrategyTechnology successCustomer EngagementProject ManagementCustomer Success+1

Wipro

Associate Consultant - User Experience

Jul 2012 – Jul 2014 · 2 yrs · Bangalore

Hired as a part of the Wipro STAR recruit 2012- a special initiative Management Training Program of Wipro technologies which recruits across IITs for techno-functional, performance building and analytics roles .
Designed an an interactive, online tool: a kitting solutions pack program for a Fortune top 30 health care service provider client for its customers including features to enable Cost Savings, Standardization Opportunities, Inventory, Pricing and Predictability.
Performed a detailed competitive analysis and a geo-specific case study for the websites of leading pharmaceutical companies incorporating industry's best practices & user experience.
Parameters of comparison : Homepage, Information Architecture, Content, Layout, Search Engine Optimization, Accessibility,Search & Search results, Features & Functionalities.
Preparing a business model for facilitating collection and exchange of specific therapeutic data by providing various interfaces for a mojor health care provider. It addresses some of the key industry challenges like:
Interactions between patients, HCPs and Life Science companies for patient reported outcome (PRO) data
Ability to gather outcome data electronically from any device or mobile application.
End-to-end implementation
Designed,validated and executed an application for effective handling of dosage for patients.
Identifying the risks and external dependencies on an enterprise level
Tendered my communication and analytical skills by presenting a detailed study on accessibility & its utility in User Experience, its principles namely: Operability, Robustness, Understandability; Trends in User Experience and Usability for the year 2011-12 based on Forrester, Gartner reports and similar other journals.