Aug 2017 – Jan 2019 · 1 yr 5 mos

• I help consumer products clients transform their organizations to lead in the age of digital disruption and changing consumer preferences. I have broad experience in consumer analytics, digital and customer strategy, and transformation design and implementation.

Aug 2015 – Sep 2017 · 2 yrs 1 mo

Jun 2014 – Aug 2014 · 2 mos · Greater Boston Area

• Led evaluation and implementation of a $200M technological enhancement investment, including developing financial forecasts, defining roles of internal and external stakeholders, and assessing impact on existing products
• Developed a business case to increase project ROI from 5% to 20% by introducing new products
• Successfully led the negotiations process of 2 vendor contracts
• Chosen by the company to represent the intern class of about 30 MBA students in social media spotlight project

Sep 2013 – Jun 2014 · 9 mos · Ithaca, New York Area

• Revenue growth strategy and organizational change project for a local retailer

Nov 2012 – Jul 2013 · 8 mos · Israel

• Spearheaded a project to assure the financial transaction quality for a leading bank in Asia Pacific; worked with large and sensitive transaction databases, and led communications with the client and with international teams
• Prepared and presented models of next generation software that will replace the global transactions platform currently deployed by a major retail bank in US

Jan 2009 – Jan 2012 · 3 yrs · Tel Aviv, Israel

• Managed the sales team of the largest sports related goods retailer in Israel, including 60 sales representatives and 20 operational staff members
• Proposed and implemented promotional campaigns to increase revenue per customer, resulting in 10% annual growth
• Coordinated and standardized dynamic sales processes across multiple departments that operate 24/7 and serve an average of 3,000 customers per day
• Oversaw customer service operations and managed interpersonal relations with key shareholders
• Redesigned inventory processing, resulting in inventory damage reduction of ~40%
• Received special company recognition for exceeding financial and operating targets