Krishna Rajbhar

Operations Associate

New Delhi, Delhi, India1 yr 4 mos experience

Key Highlights

  • Expert in optimizing last-mile delivery operations.
  • Proven track record in rider management and performance.
  • Strong analytical skills with operational tools.
Stackforce AI infers this person is a Last-Mile Delivery Operations Specialist with a focus on efficiency and team management.

Contact

Skills

Core Skills

Last-mile Delivery ManagementOperational EfficiencyRider ManagementShift Planning

Other Skills

Microsoft ExcelSQLData AnalysisPerformance OptimizationAnalytical SkillsWearhouseAdvertisingAdobe Photoshop

About

Experienced Last-Mile Operations Professional with hands-on expertise as a Rider’s Shift Incharge (RSI) at Zepto Grocery. Skilled in rider recruitment, training, performance management, shift scheduling, and resolving delivery-related issues to ensure smooth daily operations. Strong experience in maintaining store metrics, optimizing operational efficiency, and enforcing rider grooming, safety, and hygiene standards. Proven ability to handle documentation, reporting, and real-time tracking using operational tools and Excel. Previously worked in food service supervision and logistics dispatch coordination, bringing a well-rounded understanding of operations, customer satisfaction, and team leadership. Actively seeking opportunities to grow in operations, logistics, or last-mile delivery management roles.

Experience

1 yr 4 mos
Total Experience
1 yr 4 mos
Average Tenure
1 yr 4 mos
Current Experience

Zepto

2 roles

Store Captain

Promoted

Nov 2025Present · 6 mos · On-site

  • As a Store Captain I'm responsible for managing multi-store rider operations, rate card implementation, payout alignment, and performance optimization to ensure smooth last-mile delivery.
Microsoft ExcelSQLData AnalysisPerformance OptimizationLast-Mile Delivery ManagementOperational Efficiency

Shift Incharge

Jan 2025Nov 2025 · 10 mos · On-site

  • Rider Shift In-Charge with strong on-ground operational experience. Skilled in rider management, shift planning, real-time issue resolution, and ensuring timely & efficient deliveries while maintaining discipline, safety, and performance standards.
Microsoft ExcelAnalytical SkillsRider ManagementShift Planning

Education

Manipal University Jaipur

BCA — Information Technology

Feb 2025Mar 2028

St. Xavier's High School, Mira Road (Ryan Group)

Jun 2012Sep 2022

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