Sep 2020 – Oct 2023 · 3 yrs 1 mo

Apr 2019 – Aug 2020 · 1 yr 4 mos · Gurgaon, Haryana

• Garage Society, a Hong Kong-based coworking organisation, set out to become the pioneers of the segment in India in 2018. My role in achieving the same encompasses the following:
• Create a welcoming community environment for members by building relationships with and among them
• Ensure facility operations run smoothly
• Drive growth and promotion of the services provided by Garage Society
• Ad hoc: working closely with the marketing and sales teams to increase brand awareness and ROI

Apr 2018 – Mar 2019 · 11 mos · Gurgaon, Haryana

Dec 2015 – Aug 2016 · 8 mos · Gurgaon, India

• UrbanClap (www.urbanclap.com) is a marketplace for trusted local services. We help customers hire reliable services at the push of a button. Be it getting a plumbing job done, improving your fitness through yoga, learning to play the guitar, decorating the house or getting candid photos of the wedding , we are a sure shot destination for everyone's service needs.
• What did I do at UrbanClap ?
• I was responsible for End-to-end ownership of select service categories (The buck stopped at me for category like "Health and Wellness" )
• Was responsible to get UrbanClap to dominate the Yoga categories in the cities Delhi NCR and Hyderabad
• Understand the category in depth, and how customers hire in the same
• Identify and on-board great service professionals in the category - This involved meeting many of them and plenty of field work.
• Institutionalize service delivery norms and processes for the category
• Impart necessary training to on-boarded service professionals on these norms and how to use the platform.
• Working with the product team to create a great user experience for that category
• Working with the marketing team to generate customer requests in that category

May 2015 – Jun 2015 · 1 mo · New Delhi Area, India

• My role at Yahavi entailed being the ambassador of the organization and meeting with our key accounts and cultivating them, nurturing them and developing them into spokespersons for our Brand. I was majorly focused on Partnerships and Artist management. While my tenure at Yahavi was a two months internship, I got to learn a lot and explore the opportunity one has in Account management, Client Servicing and Portfolio Management. I also managed to build some great connection with people I worked with both internally and Externally.
• I would say that I was able to develop the following skill sets by the end of the 60 days internship.
• 1. Developed Strong Communication Skills (interacting with business and clients)
• 2. Understanding of Concepts of Marketing – 4Ps, Need Gap Analysis, Sales and Sales Planning
• 3. Ability to build lasting Relationships
• 4. Ability to bring back the market knowledge, disseminate to the internal stakeholders and help the product team build a better product