MILIND RAJALE

Operations Associate

Pune, Maharashtra, India6 yrs 6 mos experience

Key Highlights

Over six years of experience in the automobile sector.
Expert in warranty administration and after-sales service operations.
Proven track record in managing teams and improving workshop efficiency.

Stackforce AI infers this person is a seasoned professional in the Automobile sector with expertise in warranty management and operational efficiency.

Contact

milindrajale123@gmail.com LinkedIn

Skills

Core Skills

Warranty AdministrationMechanical EngineeringOperational EfficiencyOracle Siebel Crm

Other Skills

SiebelStrategic Decision SupportCustomer Service ManagementProblem SolvingSAP Document Management System (DMS)SAP CRMGoToMyPCSupply Chain OperationsSupply Chain ManagementMicrosoft OfficeWorkgroup ManagerAdept problem-solverCommunicationGoCDAutomotive

About

Having more than six years of experience in the field of Automobile sector. Responsible for after sales service operations, maintenance, repair & spare parts inventory management. Manage the dealer network to increase brand awareness, generate business and drive profit levels to the organisation. Develop new business leads by establishing contacts with key accounts in order to develop existing business relationships in an effective manner.

Experience

6 yrs 6 mos

Total Experience

2 yrs 2 mos

Average Tenure

4 mos

Current Experience

Mahindra group

Warranty Engineer

Jan 2026 – Present · 4 mos · Pune District, Maharashtra, India

Warranty AdministrationSiebel

Neel auto experts pvt ltd

Workshop Manager

Sep 2023 – May 2026 · 2 yrs 8 mos · Pune District, Maharashtra, India

Currently working as a Workshop Manager - Service, at Neel Auto Experts Tathawade pvt ltd. Pune.
Handling and Processing the Warranty AMC Claims and keeping the track record of failed parts and revenue.
Handling the team of 40 people and 500 vehicle inflow with the 100% customer satisfaction.
Handling the whole workshop and at the same working to increase revenue, efficiency, productivity and grooming the team.
Also keeping the track for the spare inventory and maintaining the stock in the
spare part.
Maintain the company PSF to above 92%.
Maintaining the tools and equipment's track.
Handling the key account customer to there satisfaction level, on priority basis.
Implementing the new process in the workshop and grooming the team to follow to get the work smoothly and reduces the turn around time.

Mechanical EngineeringStrategic Decision Support