N

Nirmala Valluru

Product Manager

Hyderabad, Telangana, India13 yrs 10 mos experience
Highly Stable

Key Highlights

  • Expert in Cisco contact center solutions.
  • Strong background in VoIP technologies.
  • Proficient in Cisco ICM and CVP scripting.
Stackforce AI infers this person is a Telecommunications Infrastructure Engineer with expertise in VoIP and Cisco technologies.

Contact

LinkedIn

Skills

Core Skills

Cisco Unified Ip Interactive Voice ResponseVoice Over Ip (voip)Ucce

Other Skills

Cisco TechnologiesCall RoutingUnified CommunicationsCisco ICM ScriptingCisco CVP ScriptingCisco Call ManagerCisco CUIC ReportingICMData CenterCisco VoIP

Experience

13 yrs 10 mos
Total Experience
6 yrs 5 mos
Average Tenure
1 yr
Current Experience

Apple

Contact Centre Infrastructure Engineer

Jun 2025 – Present · 1 yr · India

Cisco Unified IP Interactive Voice ResponseVoice over IP (VoIP)UCCECisco TechnologiesCall RoutingUnified Communications+7

Connect

Senior Consultant

Mar 2021 – Oct 2024 · 3 yrs 7 mos

Voice over IP (VoIP)

Hewlett-packard

Cisco VOIP Engineer

Oct 2008 – Jan 2018 · 9 yrs 3 mos

  • Have implemented and supported Cisco contact center solution.
  • Strengths:
  • 1.CUIC custom reporting
  • 2.Cisco ICM and CVP scripting
  • 3.Cisco CVP
  • 4.Cisco ICM & CAD
  • 5.Basic knowledge on Cisco Call Manager,CUSP.VGs
Voice over IP (VoIP)UCCE

Education

G Narayanamma Institute of Technology and Sciences

Bachelor of Technology (B.Tech.)

Jan 2004 – Jan 2008

Stackforce found 100+ more professionals with Cisco Unified Ip Interactive Voice Response & Voice Over Ip (voip)

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