Manasa Yeluripati

Technical Program Manager

Bengaluru, Karnataka, India9 yrs 9 mos experience
Highly Stable

Key Highlights

  • Led customer engagement for over 10 million interactions monthly.
  • Executed marketing strategies for major global events.
  • Developed fraud detection mechanisms improving platform trust.
Stackforce AI infers this person is a B2C Product Management expert with a focus on customer engagement and risk management.

Contact

Skills

Core Skills

Program ManagementProduct ManagementRisk ManagementData Analysis

Other Skills

Continuous ImprovementStakeholder ManagementProject CoordinationProduct Road MappingConfluenceBusiness DevelopmentJiraMicrosoft PowerPointbussiness strategyBusiness AnalysisMicrosoft Excel

About

I have 7+ years of experience working in Amazon. I have worked in Program, Product and Risk management teams. In my pervious role as risk analyst, my primary goal was to reduce fraud/abuse on Amazon platforms. I also developed SOPs that improved the user interface and trust of the customers on the payment platform. In my current role as Program Manager II at Amazon, I execute a successful product vision for Alexa, the leading voice assistant in the market. I am responsible for enabling defect reduction, engagement, and retention for over 10 million monthly customer interactions across India. I own the end-to-end execution of large-scale events for Alexa, such as the IPL, Cricket World Cup, Olympics, and Indian elections, creating features and strategies to improve customer experience and satisfaction. I also drive customer research to identify feature gaps and customer demands, and coordinate with stakeholders to deliver solutions that make Alexa smarter and more responsive. Skills: Program Management, Stakeholder Management, Product Management, Data Analysis, Continuous Improvement, SQL and Excel I'm always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at yeluripatimanasa@gmail.com

Experience

9 yrs 9 mos
Total Experience
8 yrs 10 mos
Average Tenure
11 mos
Current Experience

Google

Technical Program Manager

Jun 2025Present · 11 mos · Bengaluru, Karnataka, India · Hybrid

Amazon

4 roles

Program Manager II - Alexa AI | Program Management | Product Owner

Promoted

Apr 2023May 2025 · 2 yrs 1 mo

  • Responsible for ~10mn monthly customer interaction by enabling defect reduction, engagement and retention. Strategize execution and marketing of large scale events for Alexa like IPL (Indian Premier League), Cricket World cup, Olympics, etc. Liaise with partner teams to improve engagement and response quality for Alexa.
Continuous ImprovementStakeholder ManagementProduct ManagementProject CoordinationProduct Road MappingProgram Management+5

Program Manager I - Alexa AI | Program Management

Feb 2021Apr 2023 · 2 yrs 2 mos

  • Drive customer research to identify feature gaps and customer demands. Established workflows and SOPs between partner teams to automate failure identification mechanisms. Launched Alexa in 5 APAC locales.
Continuous ImprovementStakeholder ManagementProduct ManagementProject CoordinationProduct Road MappingProgram Management+3

Senior Risk Analyst - TRMS | Risk Management | Data Analysis

Promoted

Aug 2019Feb 2021 · 1 yr 6 mos

  • Developed mechanism to identify fraud/abuse in Amazon platforms using risk metrics. Piloted 2 cross functional projects and developed SOPs for a program which improved the user interface and trust of the customers on the payment platform. Amplified existing Machine Learning Fraud/Abuse models with addition of ~50 risk detection rules.
Continuous ImprovementStakeholder ManagementProgram ManagementRisk ManagementData Analysis

Risk Analyst - TRMS | Risk Management

Jun 2016Jul 2019 · 3 yrs 1 mo

  • Mentored 10 investigators on Risk Mining Processes and coordinated with manager for performance management. Worked with Business Analytics team to create ML rules to proactively identify fraud/abuse on Amazon platforms.
Continuous ImprovementStakeholder ManagementRisk Management

Bsnl ltd

Internship Trainee

Mar 2015Apr 2015 · 1 mo

Education

Jawaharlal Nehru Technological University, Kakinada

Bachelor of Engineering - BE

Jan 2012Jan 2016

Kakatiya public school

Higher secondary school — Science

Jan 2010Jan 2012

Siva sivani public school

High school — ICSE

Jan 2009Jan 2010

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