Manasa Yeluripati — Technical Program Manager

I have 7+ years of experience working in Amazon. I have worked in Program, Product and Risk management teams. In my pervious role as risk analyst, my primary goal was to reduce fraud/abuse on Amazon platforms. I also developed SOPs that improved the user interface and trust of the customers on the payment platform. In my current role as Program Manager II at Amazon, I execute a successful product vision for Alexa, the leading voice assistant in the market. I am responsible for enabling defect reduction, engagement, and retention for over 10 million monthly customer interactions across India. I own the end-to-end execution of large-scale events for Alexa, such as the IPL, Cricket World Cup, Olympics, and Indian elections, creating features and strategies to improve customer experience and satisfaction. I also drive customer research to identify feature gaps and customer demands, and coordinate with stakeholders to deliver solutions that make Alexa smarter and more responsive. Skills: Program Management, Stakeholder Management, Product Management, Data Analysis, Continuous Improvement, SQL and Excel I'm always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at yeluripatimanasa@gmail.com

Stackforce AI infers this person is a B2C Product Management expert with a focus on customer engagement and risk management.

Location: Bengaluru, Karnataka, India

Experience: 9 yrs 9 mos