Sep 2023 – Sep 2025 · 2 yrs

• Led capacity planning for three fulfillment centers in the MENA region, enhancing planning accuracy and meeting business targets.
• Implemented headcount optimization strategies through scenario planning, resulting in improved resource allocation.
• Developed process improvements for weekly planning using VBA, SQL, and BI tools, streamlining operations.

Sep 2022 – Sep 2023 · 1 yr

• Led a team of 10 Team Leads and 60 associates leading operations for the largest automated sort center in north middle mile
• Delivered projects like OB Productivity improvement, VPM DPMO reduction, Network loss amounting to ~ INR 260K/year savings
• Worked on a cross functional project aimed at reducing network level damages by around 20K/week through detailed FMEA study
• Nominated as Site POC for conducting the Reusable container Program Pilot as a part of Amazon's sustainability pillar

Oct 2021 – Sep 2022 · 11 mos · Noida, Uttar Pradesh, India

• Managed Sales Transformation business, led a 5-member team for the largest Key customer account (70 Cr - 20% of Org revenue)
• Championed Customer Success & Vendor management of 500+ vendors through in-house product managing complete order life cycle
• Product management for the said product using JIRA tool developing new features, increasing customer experience by ~8%
• Revamped the MIS reporting system for customer and improving dashboarding score from 5% to < 1% using SQL and Advanced excel
• Spearheaded projects like Supplier Care and V-SAT (Vendor Satisfaction) projects leading to reduction in vendor queries by 60%

Oct 2020 – Oct 2021 · 1 yr · Gurugram, Haryana, India

• Managed a team of 60 operators in Light Commercial shop to meet daily production targets and other KPIs
• Built accurate KPI metrics sheets, Business OGSM sheets using advanced excel for leadership team boosting team efficiency by > 10%
• Annual savings of ~INR 121K by improving Paint Shop productivity through changeover reduction
• ISO 9001:2015 Lead for entire production shop floor

Nov 2018 – Oct 2020 · 1 yr 11 mos · Gurugram, Haryana, India

• 1. Improve coater productivity and overall UEE by 15%. -Decrease in no. of changeovers and changeover time reduction
• 2. Scrap monitoring and controlling in line with acting as product planner
• 3. 5S Implementation in plant and warehouse through Regular deep cleaning, following lean practices and kaizen activities. Spread awareness through Internal Audits
• 4. Inventory management by reduction of Non-Business inventory by creating structured ELS approach of Value stream mapping and MIS creation.
• 5. Certified as Lean Practitioner : Reduction in Non business Inventory by 40%
• 6. Worked on reduction in customer complaints by standardization, Root cause analysis, training and layered process audits.
• 6. Act as ELS lead in Development and Standardization of MDI war rooms through 3P approach.
• 7. Built accurate office trackers, KPI metrics sheets, Business OGSM sheets using advanced excel to support management and leadership team and boost team efficiency
• 8. Collaborated with management, technical shop-floor team and supervisors to organise efficient site
• operations and achieve production targets by efficient planning

Jul 2015 – May 2016 · 10 mos · Bengaluru, Karnataka, India

• Derrick Petroleum Services was acquired by Drillinginfo (now called Enverus) in 2018
• Was part of and later headed a team building the Exploration Wells Database , a competitive business
• intelligence tool related to petroleum exploration. Worked with clients like BG and Shell
• ● Worked with Mergers & Acquisitions database team, gained in-depth knowledge of the oil & gas industry,
• using platforms like Reuters, Bloomberg etc.
• ● Improved the existing database by introducing new features like map interface, geology details etc.
• ● Conducted a “ Direct with Derrick ” web conference with the Research team of BG, Shell

May 2012 – Jul 2012 · 2 mos · Bengaluru, Karnataka, India

• ● Worked on improving the process of Wiper assembly and associated GD&T
• ● CNC coding for the arc welding robotic arms