Sandra Whitehead

Associate Partner

Auckland, Auckland, New Zealand26 yrs 3 mos experience
Highly Stable

Key Highlights

  • Established Women in Tech group to promote diversity.
  • Led IT governance transformation for risk minimisation.
  • Created technology maturity assessment toolkit.
Stackforce AI infers this person is a Technology Governance and Risk Management expert with a focus on continuous improvement.

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Skills

Core Skills

It ManagementChange ManagementLeadershipService DeliveryGovernanceRelationship ManagementRisk ManagementBusiness Acumen

Other Skills

IT GovernanceTransformationResource OptimisationStrategy SettingDecision MakingAdvocacyCommunity BuildingProcess ImprovementToolingService ManagementIntegrationProject ManagementPolicy DevelopmentStrategic GuidanceTechnology Best Practices

About

I am a light-hearted, empathy-driven extrovert, who enjoys connecting with people to help them solve problems. This facet of my personality is complemented by holistic, analytical and creative thinking. My natural curiosity pushes me to continuously learn and to explore new ideas. And at the very foundation of it all, is my passion for excellence through continuous improvement. I have a diverse professional background, including a number of years' worth of hospitality, retail and accounting experience, where I also served in lead roles. Thereafter, I spent nearly a decade in technology risk, assurance and advisory roles, where I accumulated a wealth of knowledge and experience that allowed me to transition into senior technology leadership. The latter chapter in my career has been highly focused on driving upliftment, improvement and transformation.

Experience

26 yrs 3 mos
Total Experience
4 yrs 4 mos
Average Tenure
3 yrs 1 mo
Current Experience

Partners life

Senior Manager - IT Governance (& Optimisation)

May 2023Present · 3 yrs · Auckland, New Zealand

  • In this greenfield role, I am leading transformation of IT practices through a maturity uplift programme that is aimed to design and implement best practice in a pragmatic, fit-for-purpose manner. The ultimate objective is to enable risk minimisation, benefit realisation and resource optimisation.
  • I also serve as part of the technology senior leadership team, and as such I participate in activities such as strategy setting, decision-making discussions, budget setting and resource allocation planning.
  • Key achievements:
  • Established an internal Women in Tech group
  • Successfully advocated for the implementation of an internal ITSM as part of maturity uplift
  • Delivered IT Change Management and IT Asset Management practice uplift, which included clear roles and responsibilities, process improvement, and the corresponding tooling
  • Kicked off practice uplift for IT Incident and Service Request Management, alongside an ITSM integration project with the tier 1 support partner, with the core build project successfully completed
IT GovernanceTransformationRisk ManagementResource OptimisationStrategy SettingDecision Making+2

Multiple sclerosis auckland

Board Member

Apr 2023Apr 2026 · 3 yrs · Auckland, New Zealand

  • Served as Board member and policy committee member during my tenure with MS Auckland. Refreshed the full policy set, contributed to setting strategy, and provided guidance to MS Auckland management in terms of technology best practice that is fit for its context.
Policy DevelopmentStrategic GuidanceTechnology Best PracticesGovernanceRelationship Management

Anz

Manager - Product Governance Tech and Solutions

Jan 2023May 2023 · 4 mos · Auckland, New Zealand

  • My role involved managing compliance, as one of four workstreams, in the overall project’s delivery, including confirmation of relevant risk and compliance requirements and ensuring that these requirements are successfully delivered in the newly created modules, within the chosen technology solution.
Compliance ManagementRisk AssessmentProject DeliveryGovernanceIT Management

Lotto new zealand

Technology Risk Manager

Aug 2021Jan 2023 · 1 yr 5 mos · Auckland, New Zealand

  • As risk partner to the 'Projects and Change' and 'Innovation and Technology' functions, I provided ongoing advice, guidance and education, and influenced strategic and management technology decision-making. My role also included other technology risk management components such as leading external technology audits, incident management support, cloud risk assessments, and ownership of the ISMS artefact set. I also chaired the ‘Privacy and Security’ Forum for most of my tenure, however my official role in this regard was secretariat.
  • Key achievements:
  • Creation of a central SharePoint hub for all things technology risk to enhance engagement and transparency
  • Redesign of the Cloud Risk Assessment process to alleviate common pain points
  • Successful accreditation of all tech audits, including ISO 27001, ITGC, WLA-SCS and PCI-DSS (Uplift from Level 2 to 1)
  • Active participation within the Diversity & Inclusion Committee
Technology Risk ManagementIncident ManagementCloud Risk AssessmentRisk ManagementGovernance

Southern cross health society

Information Assurance (Risk) Analyst

Dec 2020Aug 2021 · 8 mos · Auckland, New Zealand

  • My role encompassed technology risk, where I led maturity uplift discussions from both the strategic and tactical perspectives across all technology teams with the aim of creating actionable roadmaps. Other aspects of my role that aligned to risk management included risk reviews and assessments, reviews of the control framework itself as well as its implementation and effectiveness, technology issue management, and leading external technology audits.
  • Key achievements:
  • Managed the first collective technology risk assessment, resulting in improved buy-in and a richer risk register
Technology Risk ManagementRisk ReviewsControl Framework ImplementationRisk ManagementGovernance

Grant thornton new zealand ltd

Senior Consultant - Operational Advisory

Oct 2017Dec 2020 · 3 yrs 2 mos · Wellington & Wairarapa, New Zealand

  • As a consultant in the Operational Advisory team, my role was varied. I had a generalist component in my role which involved me in some business advisory, process improvement and internal audit engagements. On the technology side I was involved in varied engagements as well, including facilitation of strategy workshops, cybersecurity attestation/advisory/assessment/maturity pieces, technology project assurance such as IQAs (health checks) and post implementation reviews, business case to vendor selection system acquisition support, as well as various technology process assessments, e.g., change management.
  • Key achievements:
  • Took ownership of Corporate Social Responsibility (CSR) for the Wellington office, where I worked to uplift its CSR initiatives to maximise impact
  • Built a practical COBIT- based technology maturity assessment toolkit
Business AdvisoryProcess ImprovementInternal AuditGovernanceBusiness Acumen

Tolplan (pty) ltd

Internal Auditor

Sep 2014Sep 2017 · 3 yrs · Pretoria Area, South Africa

  • In this role, I was subcontracted to the South African National Roads Agency in a greenfield role. This allowed me the opportunity to not only perform, but also design the audit process associated with its billing system’s accuracy.
  • Key achievements:
  • Built data analysis capability to consistently highlight system discrepancies for further investigation
Audit Process DesignData AnalysisGovernance

Various companies

Various Accounting, Retail and Hospitality roles

Nov 1999Sep 2014 · 14 yrs 10 mos · South Africa

  • I spent a number of years working in both hospitality and retail roles, the latter included store management and team leadership.
  • Thereafter, I fulfilled a variety of roles in finance departments, from accounts payable to accounting, which also included team lead responsibilities.
AccountingRetail ManagementHospitality ManagementBusiness Acumen

Education

Massey University - Te Kunenga ki Pūrehuroa

Bachelor of Business Organisational Technology Management

Dec 2026Present

University of South Africa/Universiteit van Suid-Afrika

Bachelor of Accounting Sciences in Internal Audit

Jan 2012Jan 2016

University of South Africa/Universiteit van Suid-Afrika

Various audit courses

Jan 2011Jan 2014

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