Ritesh Purohit

Operations Associate

Gurgaon, Haryana, India7 yrs 10 mos experience
Highly Stable

Key Highlights

  • 6+ years of experience in operations management.
  • Expert in training high-performing teams.
  • Proven track record in process optimization.
Stackforce AI infers this person is a Logistics Operations Manager with expertise in optimizing last-mile delivery processes.

Contact

Skills

Core Skills

Operations ManagementData Analysis

Other Skills

Last MileOperationsCost OptimizationSalesforce.comAd Hoc ReportingProblem SolvingSkilled Multi-taskerBudgetingWarehouse OperationsMid MileBlue Collar RecruitmentService Level ManagementEscalations ManagementOperational ExcellenceTeam Management

About

Experienced Operations Manager with 6+ years in start-ups, adept in operations, General Management, and client liaison. Skilled in data analysis, process optimization, vendor management, and team leadership. Committed to fostering strong stakeholder relationships and driving productivity. Expert in training and developing high-performing teams, creating a culture of excellence. Currently seeking new opportunities to learn and grow, ready to deliver transformative results and make a significant impact.

Experience

7 yrs 10 mos
Total Experience
2 yrs
Average Tenure
1 yr 10 mos
Current Experience

Delhivery

2 roles

HUB Operations Manager - Mid-Mile

Promoted

Sep 2025Present · 9 mos · On-site

Operations Manager - Last-Mile

Jul 2024Aug 2025 · 1 yr 1 mo · On-site

  • Manage end-to-end logistics operations for zones/areas, ensuring seamless execution and adherence to policies.
  • Plans and finalizes last-mile sites, manpower, fleet, and resources for peak events like Big Billion Days and Diwali sales.
  • Drives cost optimization, service improvements, and employee productivity through continuous improvement initiatives.
  • Oversees operational budgets and ensures resource efficiency.
  • Collaborates with vendors for smooth implementation of new projects and PIN code expansions.
  • Conducts regular audits to maintain compliance and operational excellence.
Last MileOperationsOperations Management

Zomato

3 roles

Team Lead - Central Strategy

Promoted

Jul 2021Feb 2023 · 1 yr 7 mos

Salesforce.comOperationsOperations Management

Senior Content Associate

Promoted

Aug 2019Jul 2021 · 1 yr 11 mos

Ad Hoc ReportingProblem SolvingData Analysis

Content Associate

Aug 2018Aug 2019 · 1 yr

Problem SolvingSkilled Multi-tasker

Oyo

Demand Manager

Mar 2018Aug 2018 · 5 mos · South Delhi, Delhi, India

OperationsBudgetingOperations Management

Teleperformance india

Customer Service Executive

Feb 2016May 2016 · 3 mos · Jaipur Area, India

  • CCE -Customer Care Executive
Problem SolvingSkilled Multi-tasker

Iconic fashion india

Sales Executive

Nov 2013Dec 2014 · 1 yr 1 mo · Jaipur Area, India · On-site

  • Fashion consultant - B2C selling , associated with brands like - Levi's and JACK & JONES
Problem SolvingSkilled Multi-tasker

Education

Doon Business School

PGDM

Jan 2016Jan 2018

school of professional graduation

bachelor's of Service Management — management

Jan 2012Jan 2015

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