Shalini Girish

CEO

India24 yrs 10 mos experience

Highly Stable

Key Highlights

Proven leadership in managing large sales teams.
Expertise in driving customer service operations.
Strong background in digital marketing strategies.

Stackforce AI infers this person is a seasoned leader in digital marketing and customer service operations.

Contact

Skills

Core Skills

LeadershipSalesCustomer Service

Other Skills

Team ManagementOperations ManagementGoogle AdwordsOnline AdvertisingAnalyticsDigital MarketingE-commercePPCOnline MarketingCRMSEMLeadership DevelopmentManagement

Experience

24 yrs 10 mos

Total Experience

4 yrs 11 mos

Average Tenure

--

Current Experience

Google

5 roles

Director, Google Marketing Solutions, India

Jun 2015 – Apr 2021 · 5 yrs 10 mos

Currently leading the India Google Marketing Solutions team consisting of XX sales people across 3 locations in India with revenue responsibility for $XXXM growing at XX% Y/Y

Team ManagementLeadershipSalesOperations Management

Director, SMB Customer Service India Operations

Promoted

Apr 2013 – May 2015 · 2 yrs 1 mo

Led the India Operations for the Global Customer Experience Organisation for Small & Medium Businesses that supported English speaking markets.

Customer ServiceOperations Management

Director, SMB Sales & Customer Service, Latin America

Jun 2012 – Mar 2013 · 9 mos

Head of SMB Sales & Customer Service, Latin America

Promoted

Jul 2010 – Jul 2012 · 2 yrs

Online Sales & Operations Manager

Feb 2006 – Jun 2010 · 4 yrs 4 mos

Hutchison essar south limited

Manager - Customer Service Call Center

Jun 2003 – Jan 2006 · 2 yrs 7 mos · Greater Hyderabad Area

Genpact llc

Assistant Manager - Operations

Jan 1999 – Jun 2003 · 4 yrs 5 mos · Gurugram, Haryana, India

Skycell communications limited

Subscriber Care Officer

Jan 1997 – Dec 1998 · 1 yr 11 mos · Chennai, Tamil Nadu, India

Handled customer queries with high standards of quality and satisfaction in the customer service call center.

Air travel enterprises

International Ticketing Officer

Jun 1995 – Jun 1996 · 1 yr · Chennai, Tamil Nadu, India

Education

Bharathiar University

Bachelor of Commerce (B.Com.)

Jan 1992 – Jan 1995

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