May 2017 – Mar 2020 · 2 yrs 10 mos · Gurugram, Haryana, India

• “1st Runner up” for Product Innovation idea in “Business Category” at Inventify Fest 19, Amazon India’s Innovation Idea Challenge for 2019.
• Leading Partner Management for India for Alexa Voice Service @ Amazon. My role is to drive partnerships for Alexa Voice Service with leading Media Partners, Consumer Electronics, Telco, Mobile, Smart Home, DTH and other partners across various domains, to build innovative customer centric & engaging Alexa Service offerings.
• Proven track record of building long term win-win partnerships leading partners across the value chain from Content partners, ODMs, OEMs, System Integrators, Telcos / Mobile partners/ brands .
• Lead program management across cross-functional local and global teams, both internal and external. These teams & activities range from defining & reviewing product concepts with global product management teams, product specs with Engineering teams, Solution Architecture, product development with Engineering and System Integrator teams, Product certification, Product launch with Marketing and GTM teams & Post launch support via customer service teams.
• Solid experience in defining new product and country specific requirements based on partner & market feedback, strategic opportunities, driving product vision and managing product backlog.
• Excellent written and oral communication skills, Quantitative analytical abilities, proven problem solving skills & Strong organizational skills.

Mar 2016 – Apr 2017 · 1 yr 1 mo · Gurugram, Haryana, India

• Led Solution Creation, Solution and Platform Architecture Strategy for LeEco’s India consumer focused Internet apps and services. It covered OTT apps (LeVidi, Le) and Live channel streaming (LIVE), C2C apps and ecosystems, cloud storage apps (LeDrive) and various other Le Ecosystem apps and services. Successfully led launch of LeEco’s OTT and LIVE service products for India launch, meeting tight timelines and multiple stakeholder’s mandates.
• Responsible for Platform Architecture and Deployment Strategy for LeCloud’s India cloud offering. It involved prioritizing features development for India keeping user requirements, market trends and competition offerings as guiding posts.
• Led highly experienced R&D Software Development teams, working on agile development projects, in the areas of authoritative DNS (similar to AWS Route 53) and Event Handling (similar to Cloudwatch) as part of Cloud offering.
• Led strategy for LeEco’s LeCloud & CDN deployments for India with on-ground teams for deployment of LeEco CDN nodes for India. Responsible for architecture and capacity management of LeCloud resources for LeEco own services and enterprise offerings.

Dec 2013 – Mar 2016 · 2 yrs 3 mos · Noida, Uttar Pradesh, India

• As product leader for “golife” Services successfully created the strategy and architecture for ”golife” services for platform eco-systems of Android, Tizen and Mediatek. golife Services is a portfolio of livelihood & life improvement mobile services (Agriculture, Health & Education) aimed to address consumer needs in emerging markets.
• Established the product review process and governance board to oversee the product release process and feature roadmap for new releases. It also covers eco-system of 3rd party partners for cost effective development of new product features.
• Working closely with the technology and business teams to ensure successful launch of new products to market. This includes working closely with the designers and UX team to build an intuitive product.
• Management of successful transition of Nokia Life services from Nokia to HCL.
• Managing the business operations and ramp up of a hugely successful Mobile service with multi - million Active users and multi-crore monthly revenues.
• Team Leadership for the highly specialized telecom centric team responsible for Deployment, integration, new features and day to day operations of "golife" mobile services.
• Ensure regulatory and Legal compliance for golife mobile services and ensure business growth in line with changing regulatory environment.

Jan 2009 – Dec 2013 · 4 yrs 11 mos

• Key member of the core team that built Nokia Life as a key consumer facing mobile service from ground up, with nationwide launch in 2009. This included creating the context rich advertising offering for Nokia Life enterprise partners.
• Spearheaded product innovations for ease of discovery and consumption to a semi-literate audience. Created product features for Nokia Life targeted at retaining and revenue maximization for Nokia Life consumers, with monetization models such as micro-billing and fallback billing in ensuring affordability for BOP consumers.
• Established key industry partnerships with multiple agencies including Government, NGO's and Industry to enhance relevance, trust and credibility of the service offering. Established a low-cost but highly flexible and replicable knowledge desk and related infrastructure.
• Hands-on team leader with ability to work across domain with Cross-Boundary virtual teams sharing ideas and resources. Key member of the product steering committee and engineering release meetings for Nokia Life.
• Represented Nokia Life Service at Industry events and interactions with Govt. bodies/ NGOs. Experience in evangelizing and educating industry bodies and advertisers of Nokia Life service offerings.
• Designed and executed retail level activities with the retail team with end to end reporting and monitoring. Demonstrated expertise at localization of services for India Market and incorporation of special requirements for local market requirements
• Strong written and verbal communication skills, particularly the ability to articulate a vision and improvise and communicate ideas/positions on an ad hoc basis

Aug 2007 – Dec 2009 · 2 yrs 4 mos

• As Senior Product Manager, Video Services, APAC, conceptualized and delivered Innovative projects to market for top Video offerings for Nokia NSeries mobile devices for 2008.
• Experience in Strategizing, Business Modelling and execution of high value Services and Branded Content offerings for Nokia devices that bring great value Video content for Nokia consumers
• Spearheaded partnerships with top Hollywood studios for content sourcing of top video content properties: “24” mobisodes with Fox, Tie-up with Warner for “The Dark Knight”, tie-ups with BBC and CNBC for top video content.
• Led collaboration with 3rd party platform providers for execution of a specialized Video content delivery platform for Nokia devices, in-time with tight device launch timelines.
• Successfully led the delivery and launch of DVB-H mobile TV service with Doordarshan India.
• Led competitive analysis of similar offerings in the market from other device OEMs and strategies to highlight the Nokia Offering

May 2004 – Aug 2007 · 3 yrs 3 mos

• Account Management of the designated Content Partners in APAC region – including planning of Marketing campaigns, promotions, Content programming for the channel and educating the users at early stage of the development of this channel.
• Responsible for budgeting and revenues for Content channel based on Nokia Content Discoverer client (precursor of the Nokia's Ovi App Store) for Singapore, Malaysia, Australia & India.
• Planned and executed strategic actions in India in Q1,07 leading to 100% increase in Nokia Content Discoverer clients(pre-cursor of the Nokia's Ovi App Store) users access per month, and drove usage from in dl/day to 100% increase in 3 months time.

Sep 2000 – May 2004 · 3 yrs 8 mos

• Product Management and Pre-Sales Support for the Nokia Networks Operator Services Solutions for the Nokia Networks GSM, WCDMA, and VAS products.
• Customer Relationship management with Mobile Operator’s personnel from Senior (CXO) to mid-management levels. Demonstrated consultative services sales expertise acknowledged by Operator account teams.
• Tailoring Nokia’s Services Solutions offering to be in line of the proposed technical and architecture requirements of various solution offerings like GPRS, MMS, WCDMA.
• Led successful Nokia Networks multi-million dollars services bids for APAC customers like Chunghwa Telecom, Taiwan (1st tender for 3G networks in the region), innovative services bids for M1, Singapore, and other regional operator customers.

Jun 1998 – Sep 2000 · 2 yrs 3 mos

• Hands on experience in leading the Helpdesk and System Change Management team.
• Localized and implemented the Helpdesk and Emergency Support processes as part of Care Process in CSC , Nokia Networks India.
• Led the launch of Nokia Online Services (NOLS) for Nokia's Indian customers through the launch presentations and seminars.

Jun 1996 – Jun 1998 · 2 yrs

• Commissioning of NMS/2000 for GSM 900 networks.
• Integration of NMS/2000 with other Network elements like MSC, HLR, BSC.
• Technical Support for NMS/2000: Includes Fault management, Performance management, Configuration management,
• RNW management troubleshooting and advice.

Aug 1994 – Jun 1996 · 1 yr 10 mos · New Delhi Area, India

• Designing services and solutions related to Voice Processing equipment like Interactive Voice response systems (IVR), Voice Mail systems etc. for clients like Banks, Railways, Airlines, and Newspapers