Apr 2023 – Oct 2023 · 6 mos

• Managed a team of 10 team members leading the following for a team of 1800 team members:
• Lead the Performance Management, Rewards, and Benefits charter.
• Managed People Cost with the Head of Planning and CEO.
• Worked closely with Function Heads and Leading HRBP strategy and initiatives for all functions.
• Lead HR Ops, HR automation, and employee experience initiatives across Dunzo.

Oct 2021 – May 2023 · 1 yr 7 mos

• Managed a team of 8 team members to drive Performance, Rewards, and HRBP initiatives
• Led all Performance and Rewards related activities for Dunzo (HC - 1500)
• Managed People Cost with the Head of Planning and CEO
• Led HRBP initiatives for Product, Engineering, Design, Analytics, Category, and all enabling functions. (HC Managed - ~750)
• Worked on initiatives to measure and improve employee experience - eNPS, Quality of Hire Index, Manager NPS, Competency Design, Career progress frameworks, Recognition program, benefits program, etc.
• Achievements:
• Achieved 4.3+ candidate engagement score and 4.5+ onboarding engagement score.
• Helped Increase the Employee Net Promoter Score (eNPS) from 20 in early 2022 to 34 in early 2023.
• In line with the business needs, lead Initiatives to bring down People cost by ~30% in a period of 5 months in 2023.
• In FY22, with the help of specific HR initiatives in the areas of engagement, compensation, and connects, brought down the attrition from 35% to 25%.

Apr 2021 – Oct 2021 · 6 mos

• Driving all Performance and Rewards realted activities for Go-MMT.
• Working with leadership team on Workforce Planning, Manpower Budgeting and People Cost Management.
• Managing People Analytics and Automation charter (DarwinBox implementation & adoption).
• Achievements:
• Managed people cost during the COVID period and worked on initiatives around salary cuts, variable payout redesign, etc. Created a framework to continuously track people cost as a % of revenue to take effective cost decisions.
• Worked on the rewards and retention philosophy during the Covid period. Was able to retain 90%+ critical and high performers.
• Created employee personas for online teams (product, engineering, and perf. Marketing) to increase the quality of hire and the speed of the hiring process.

Oct 2019 – Apr 2021 · 1 yr 6 mos

• Managing all Compensation realted activities. (Annual Compensation Reviews, Market Bench marking, Variable Pay policy design and implementation, Analytics, Compensation partner for HRBPs / Recruiters and C&B Governance)
• Working with CHRO, CFO and CEO on managing people cost across entities. (Worked on various cost optimization projects during COVID period)
• End to End ownership of Performance Management for MakeMyTrip, GoIbibo and RedBus. (OKR framework; Driving Continuous Feedback; Implementation for 3000+ employees)
• Additional projects like Building Employee Personas (Tech and Product Functions), etc.

Jan 2018 – Sep 2019 · 1 yr 8 mos

• Performance, Rewards & HR Partner for Technology and Product function.
• End to End ownership of Performance Management for MakeMyTrip and Ibibo Group.
• Lead online product management hiring for MakeMyTrip.
• Supported in various organizational projects like Candidate Experience, Employer Branding, etc.
• Managed People Analytics for MakeMyTrip. (Created a Talent Index to measure the overall health of the organization in the areas of Capacity, Capability, Connection, Cost and Compliance)

Nov 2014 – Jan 2018 · 3 yrs 2 mos · Gurgaon, India

• Worked with clients, leading assignments and independently delivering work-streams for various consulting projects. (30+ assignments with organizations in ITeS, Healthcare, Services, E-Commerce, Real Estate, and BFSI Sector)
• Product Head for mobile and web-based Performance Management platform called “Karma Notes”. (Managed 10+ implementation)
• Wrote reports, case studies, articles, infographics, and blogs to improve market visibility and generate new leads.
• Key Assignments:
• Defined vision and values and key talent management processes for a group company of a large Indian conglomerate.
• Worked towards improving sales force productivity for a leading Indian bank.
• Transformation journey of a real estate organization that was implementing a BFSI agency model.
• Conducted employee engagement survey for a niche media company and a group company of a conglomerate.
• Worked on various projects around compensation creating LTIP and STIP programs, Recognition Programs, Variable Pay design, Salary structure design, Job evaluation, etc.
• Lead the Compensation benchmarking Practice for the Healthcare sector which had participation from 8 leading hospitals in India.
• Provided HR business partnering support for 3 organizations having an employee base of ~500 employees.
• Worked on content design for various L&D interventions – HRBP Leadership program, Leadership Alignment, etc.

Jul 2012 – Nov 2014 · 2 yrs 4 mos · Noida Area, India

• (Erstwhile CSC India)
• Project managing HR due diligence, integration management and assessment for divestiture, transitioning employees to/from potential new clients, mergers and acquisitions. (10+ transitions and 2 integrations)
• Budgeting, designing and implementing reward and recognition program.
• Review, development, and implementation of HR policies, processes, and delegation of authority matrix. (Restructured benefits for an employee base of 20000+ leading to cost saving of ~INR 1 Cr.)
• Preparing train the trainer modules, guidance toolkits, and employee communications, etc. to create awareness on policies and processes.

Mar 2012 – Jun 2012 · 3 mos · Gurgaon, India

• Worked with the Chief Operating Officer in setting up of the Human Resources Department.
• Work on vendor alliances for payroll, HRIS, and various retirement benefits.
• Designed policies and benefits consistent with industry practice
• Handled the recruitment process including sourcing, social media recruitment & initial screening.

May 2011 – Jun 2011 · 1 mo · Gurgaon, India

• Conducted a study to find out key drivers of a successful Training Needs Identification Process using Factor Analysis. Also measured the effectiveness of existing process and provided recommendations for process improvement.