Daphne Casuco, MSPM

Operations Associate

Los Angeles, California, United States19 yrs 8 mos experience

Key Highlights

  • Experienced in managing security operations for major venues.
  • Strong background in project management and risk mitigation.
  • Proven track record in enhancing guest experience.
Stackforce AI infers this person is a Security Operations Manager with expertise in event management and risk mitigation.

Contact

Skills

Core Skills

Security OperationsRisk ManagementTeam LeadershipProject ManagementGuest ExperienceData AnalyticsCustomer ServiceClient Relationship ManagementAccount ManagementCustomer RelationsSalesSales SupportAccounts ReceivableTrainingMarketing

Other Skills

Microsoft OfficeSocial MediaAdvertisingProduct MarketingRetailSales OperationsBusiness DevelopmentSocial Media MarketingProduct DevelopmentProduct ManagementMerchandisingMarketing CommunicationsMarketing StrategyForecastingBrand Development

About

Career Competency: Project Management, Data Analytics, Risk Management, Project Management, Business Development, Security Operations, Physical Security, Venue Operations, Account Management, Business Operations, Team Leadership, Client Relationship Manager, Hospitality, Guest Experience, Sports Entertainment.

Experience

19 yrs 8 mos
Total Experience
2 yrs 3 mos
Average Tenure
1 yr 3 mos
Current Experience

The walt disney company

Security Operations Manager

Mar 2025Present · 1 yr 3 mos · Burbank, California, United States

Security OperationsRisk Management

Sofi stadium and hollywood park

2 roles

Manager, Security Operations

Jul 2022Mar 2025 · 2 yrs 8 mos · Inglewood, California, United States

Security OperationsProject Management

Guest Experience Area Manager

Sep 2020Jul 2022 · 1 yr 10 mos · Inglewood, California, United States

Guest ExperienceTeam Leadership

Joffe emergency services

Project Manager

Apr 2022Jul 2022 · 3 mos

Project ManagementRisk Management

Netflix

Coordinator, Security Operations UCAN/LATAM

Nov 2020Apr 2022 · 1 yr 5 mos · Los Angeles, California, United States

Security OperationsData Analytics

Los angeles convention center

2 roles

Event Assistant

Promoted

Oct 2019Oct 2020 · 1 yr

Security OperationsCustomer Service

Security & Guest Services Coordinator

Feb 2019Oct 2019 · 8 mos

Customer ServiceTeam Leadership

Los angeles memorial coliseum

Coliseum Control Supervisor

Jun 2018Present · 8 yrs · Greater Los Angeles Area

Security OperationsTeam Leadership

Nexus healthcare solutions, inc.

Client Services Account Manager

Sep 2017May 2018 · 8 mos · Los Angeles, California

Client Relationship ManagementCustomer Service

Sunbit

Partner Success Manager

Jan 2017Sep 2017 · 8 mos · Los Angeles, CA

Account ManagementCustomer Relations

Magtek

2 roles

Senior Account Manager

Jul 2015Jan 2017 · 1 yr 6 mos · Seal Beach, CA

Account ManagementSales

Account Manager

Jul 2013Jul 2015 · 2 yrs · Seal Beach, CA

Account ManagementSales

Jakks pacific

3 roles

Account Services

May 2013Jun 2013 · 1 mo · City of Industry, CA

Account ManagementSales

Sales Support

Jul 2012May 2013 · 10 mos · City of Industry, CA

Sales SupportCustomer Service

Accounts Receivable Coordinator

Oct 2010Jul 2012 · 1 yr 9 mos · City of Industry, CA

Accounts ReceivableCustomer Service

Metlife

Marketing Assistant

Jul 2010Sep 2010 · 2 mos · West Los Angeles, CA

MarketingCustomer Service

Disneyland resort

Tomorrowland Attractions Working Lead & Trainer

Jul 2005Nov 2010 · 5 yrs 4 mos · Anaheim, CA

TrainingTeam Leadership

Education

Westwood College-Anaheim

Bachelor of Science (BS) — Business Administration: Marketing and Sales

Jan 2004Jan 2007

USC Bovard College

Master's degree — Project Management

Jan 2023Dec 2023

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