Jun 2022 – Jun 2025 · 3 yrs · Colorado Springs, CO · Remote

• Contributed to major VHA HR and health-program transformation projects including: HCM Cohort Program, R&P Job Aid Development & Training, PMO Onboarding Surge, PSB Dissolution Training, Classification Modification, Integrated Clinical Structuring Management, and Knowledge Management System enhancements.
• Supported project coordination across multiple PMO workstreams, overseeing documentation, scheduling, meeting logistics, approvals, and stakeholder communication for complex federal modernization initiatives.
• Developed and maintained comprehensive program artifacts such as status reports, project trackers, risk logs, stakeholder engagement documentation, SOPs, training materials, and approval memos.
• Tracked and reported project metrics—including scheduling, risk identification, deliverable progress, and engagement—ensuring compliance with PMO requirements and federal guidelines.
• Supported organization-wide change management efforts by developing user guides, supporting training rollout, and ensuring readiness and adoption among diverse stakeholder groups.
• Delivered cross-functional administrative and analytical support to improve operational clarity, streamline federal program processes, and enhance overall efficiency.
• Facilitated meetings, coordinated briefing materials, and provided end‑user training to support major transitions within HR and clinical change management environments.

Nov 2016 – Jun 2022 · 5 yrs 7 mos · Arlington, Virginia, United States · Hybrid

• ● Concurrently managed FQ19172 and FDULS211272/NA PMCM contract documentation and compliance tracking for multi-consultant projects.
• ● Prepared, distributed, and tracked proposal packages, subcontract agreements, and amendments.
• ● Coordinated program deliverables, ensuring accuracy and timely submission.
• ● Provided office administrative, expense processing, procurement tracking, and proposal development support.
• WMATA FQ15192 GEC
• ● Coordinated over 40 task orders under WMATA’s $200M infrastructure contract as part of a small administrative team, managing proposal packaging, contract administration, sub-consultant collaboration, and compliance documentation.
• ● Oversaw the processing of 80 price proposals and 50 contract awards and modifications, ensuring timely and accurate submission of deliverables.
• ● Took primary responsibility for preparing, reviewing, and processing all subcontractor-related documents, including agreements, work orders, and amendments.
• ● Maintained centralized logs for change orders, invoices, proposals, and project closeouts, contributing to improved project transparency and accountability.
• ● Updated business policies, program procedures, and contractor badge applications.
• ● Facilitated meetings, prepared agendas and minutes, and managed office logistics.
• ● Served as the main administrative point of contact for internal operations, including IT support, purchasing, onboarding, badging, and staff training.

Jan 2013 – Aug 2014 · 1 yr 7 mos

• ● Provided clerical and office administrative support.
• ● Managed program documentation, employee records, and compliance paperwork.
• ● Assisted in financial processing, billing, and administrative coordination.

Jan 2013 – Jul 2014 · 1 yr 6 mos

• Supported administrative operations including document management, compliance tracking, billing support, procurement, and office coordination. Managed employee records, program documentation, and internal communication workflows. Assisted with financial processing, medical billing, scheduling, and procedural documentation.