Aug 2017 – Sep 2020 · 3 yrs 1 mo · Denver, Colorado, United States · On-site

• Cavalry Solutions is B2B MSP in a blended NOC / SOC for Power Utilities and their respective plants. The team and I remotely managed 78 plants including 4 which were nuclear across 14 states. It was my job to monitor the uptime and security of every “AWS, Cisco, Juniper, and vmWare” computer, cloud, server, firewall, printer, switch, router, VoIP phone, camera, IoT device and all of the respected different cable sets inside each network. When I encountered a problem I’d use the command line interface to drill down on an issue to confirm its validity or discard it and notate it as a non issue. We would often export the logs and or flagged emails into a sandbox where we’d run Kali on them to find APT’s

Mar 2015 – Aug 2017 · 2 yrs 5 mos · Boulder, Colorado · On-site

• Pods Moving and Storage is a B2B and B2C transportation company utilizing various sized shipping containers that can be transported anywhere in the world or stacked one on top of the other inside a facility. I was responsible for 10 employees, their continued education, and their safety. On any given day I would move containers around our facility using forklifts capable of lifting up to 20 tons, load or unload bobtail trailers, utilize a large delivery truck and crane to deliver containers to clients, speak with new and existing clients, and as the resident IT representative I would help clients remotely with issues, I would ensure network uptime onsite, troubleshoot issues on various hardware, computer, VoIP, printer, or camera system and all their respective cabling.

Aug 2013 – Mar 2015 · 1 yr 7 mos · Platteville, CO · On-site

• Maximum Safety is a B2B for Schlumberger, Halliburton, and Cal Frack using heavy machinery in oilfield operations to drill and frack for natural resources. In any given day I would operate a hydro vac, various cranes, bobcats, and bobtail trucks transporting material or liquids onsite or anywhere within 500 miles. I was also utilized as a IT technician to run cables, track down issues and fix hardware.

Apr 2008 – Jun 2013 · 5 yrs 2 mos · Citrus Heights, California · On-site

• Cost Plus World Market is a unique store offering goods from around the world that you wouldn’t find at any other box store. I was initially hired to stock the warehouse and to assist customers on the floor. My love of wine quickly became apparent to my general manager promoted me to manager of the beverage department. There I cultivated B2B relationships with local vineyards that allowed us to bring certain products into our store that didn’t otherwise have any distribution, cultivated B2C relationships with customers which quickly led our store becoming the most profitable beverage department in the region, I controlled inventory, ordered product, and trained other employees on the differences between each varietal. I also fixed basic IT related issues related to connectivity, uptime, and fixed bare-metal devices.

Oct 2007 – Jun 2013 · 5 yrs 8 mos · Sacramento, California Area · On-site

• At the Veterans Affairs office I an analyst tasked with building large data sets that we would then parse as a team to gain relevant information. We would then write official reports dictating an issue or problem that needed a resolution, stated how that would be fixed and then we would then pass that report onto policy makers in congress on the state level in California. The office personnel also noticed my joy for troubleshooting IT related issues and they would often employ me to fix problems before making a ticket for someone else.

Jul 2003 – Oct 2007 · 4 yrs 3 mos · Sacramento, California, United States · On-site

• As a sales manager I cultivated and maintained strong B2B and B2C relationships.

Apr 2000 – Apr 2003 · 3 yrs · Camp Lejeune, North Carolina, United States · On-site

• Every Marine is required to wear many different hats at once. We all have our specialty which for me was as an 81mm mortar man and being in charge of 13 Marines. Certain skills in the infantry are much harder to implement efficiently than others and artillery is among the hardest. We utilize a lot of mathematical equations and plotting boards to adequately tell our gunners what dope to set their optics to which insures our explosives land in the right place. Being that this was as much a technical job as much as an infantry one I was often tasked with IT related issues and word press duties in our company office and for the families of other Marines on base. I would troubleshoot and resolve connectivity issues, run cabling, build and dismantle field offices, and write reports.