Mar 2016 – May 2024 · 8 yrs 2 mos · Plano, Texas, United States

• Manage calendars, travel, and expenses
• Prioritize tasks, communicate priorities effectively, hold performers accountable.
• Develop interaction models and engagement strategies for small and large organizations, identifying and improving process gaps.
• Project-manage virtual and in-person team engagements, including Town Halls.
• Interview, train, lead, and mentor peers

Jul 2015 – Jan 2016 · 6 mos · Washington D.C. Metro Area

• Provided administrative support to EVP, VP, Directors, and Managers in the Purchasing Department.
• Processed invoices and expenses.
• Managed calendars, scheduled meetings, and arranged domestic and international travel.
• Maintained daily communication with corporate and regional teams in Germany and other European countries.

Apr 2014 – Jan 2015 · 9 mos · Dulles VA

• Managed room assignments based on guest preferences.
• Maintained balanced inventory for vacancies, reservations, and rooms.
• Checked guests in and out while ensuring a welcoming and professional environment.
• Processed cash and credit card transactions, posted charges, and resolved errors.

Oct 2012 – Dec 2013 · 1 yr 2 mos · Arlington, VA

• Conducted research and data analysis to create market forecasts for small business owners.
• Designed marketing materials using Microsoft Publisher.
• Assisted clients with business start-ups and maintained strong customer relations.

Sep 2007 – Jul 2010 · 2 yrs 10 mos · Gottmadingen, Germany

• Managed correspondence with clients in German and English.
• Handled bookkeeping and petty cash accounts.
• Provided support to management and arranged travel