Jul 2021 – Dec 2021 · 5 mos · Wheat Ridge, Colorado, United States

• Take customers' orders for food and drink by writing them on a ticket, entering them into POS system, or memorizing them.
• Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
• Removes used dishes, glasses, and flatware from tables
• Prepares checks and delivers them to customers based on seat numbers.
• Process cash and credit card payments and returns change to customers if necessary.
• Maintain familiarity with menu items, specials, and restaurant information.
• Collects food orders from kitchen, verifies they are correct, and serves them to customers.

Oct 2019 – Apr 2022 · 2 yrs 6 mos · Louisville, Colorado, United States

• Complete travel request for Director of Sales. Book flights, transportation, food, meetings, and lodging.
• Process expense reports for the regional office employees, and submit for reimbursement.
• Process travel reports and send to Travel and Accounting for money reimbursement, for all Denver regional office employees.
• Answer and transfer phone calls to the proper department within the company.
• Make spreadsheets for in-office tracking for things such as keys, vendors, employees, supplies, orders, protocols, etc.
• Relocated and moved an entire regional office, of over 150 employees, to a new location.
• Manage the Director of Sales Outlook calendar. Plan meetings by coordinating with individuals, to accommodate the director’s availability.
• Receptionist duties such as answering phone calls, tracking incoming office visitors, handling mailing services for employees.

Dec 2018 – Jun 2021 · 2 yrs 6 mos · Boulder, Colorado, United States

• Greet guests as they enter the store, ask whether they would like assistance with anything and provide help if needed in a friendly and efficient manner.
• Remain knowledgeable about and answer questions related to merchandise, sales, promotions, and store policy
• Provide recommendations based on customer’s stated preferences, needs and desires.
• Operate a cash register and perform related tasks, including cash handling, and credit card processing.
• Straighten, arrange, stock and dust-off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.
• Locate merchandise for customers, like different sizes or styles.
• Handle refunds, returns, and exchanges with a focus on timeliness and customer service.
• Package online orders for customers.

Aug 2016 – May 2018 · 1 yr 9 mos · St.Charles, MO

• Develop and arrange competition schedules and programs for home and away events.
• Arrange transportation, food, budgets, packing list, and weather reports for players and coaches.
• Perform activities that support a team or a specific sport, such as participating in community outreach activities, meeting with media representatives, and appearing at fundraising events.
• Oversee the development and management of the sports program budget and fundraising activities.
• Communicate with players and coaches through Google Docs, Sheets, and Gmail for easy access. Arrange signups with players and coaches through a detailed calendar using G Suite Tools.

Jan 2012 – May 2021 · 9 yrs 4 mos · Dillon, CO

• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make
• recommendations regarding shopping, dining, or entertainment for.
• Answer queries from managers and employees with concerns and tasks to complete.
• Transmit and receive messages, using telephones or telephone switchboards, while multitasking.
• Operating fax machine, printers, and copiers for office paperwork.
• Book reservations, conference rooms, and managing schedule, dating as far as two years in advance. Compute bills, collect payments, and make changes for guests tracking revenue and hotel occupancy.
• Check guest in and out while directing them to their rooms and amenities offered. Address guest on hotel policies and agreements.
• Order office resources make sure supplies is stocked and organized. Prepare guest arrangements that are requested in rooms, conference rooms, and dining area.