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Brianne Kowall

Operations Associate

Denver, Colorado, United States8 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in executive support and office coordination.
  • Strong background in customer relationship management.
  • Proficient in digital marketing and content strategy.
Stackforce AI infers this person is a skilled professional in administrative support and marketing within the telecommunications and hospitality sectors.

Contact

Skills

Core Skills

Customer Relationship ManagementTeam LeadershipMarketing StrategyContent Development

Other Skills

ForbesCustomer Relationship Management (CRM)Staff SchedulingHospitalityAdministrationTeam ManagementRecruitingReceptionist DutiesMarket ResearchDigital Content CreationSocial Media ManagementWordPress

Experience

8 yrs 11 mos
Total Experience
1 yr 6 mos
Average Tenure
4 yrs
Current Experience

Zayo group

2 roles

Executive Assistant

Aug 2024Present · 1 yr 10 mos

  • Executive Assistant to Chief of Sales and Strategic Sales Team

Senior Office Coordinator

Jun 2022Present · 4 yrs

St julien hotel & spa

Front Desk Spa Manager

Jul 2021Jun 2022 · 11 mos · Boulder, Colorado, United States · On-site

ForbesTeam LeadershipCustomer Relationship Management (CRM)Staff SchedulingHospitalityAdministration+4

Hand & stone massage and facial spa

Front Desk Manager

Oct 2019Jun 2021 · 1 yr 8 mos · Denver, Colorado, United States · On-site

Zayo group

Marketing and Communications Intern

Jun 2018Aug 2018 · 2 mos · Greater Denver Area · On-site

  • Gathered quantitative and qualitative data for the purpose of preparing market studies
  • Developed marketing research battle cards by product and market for sales team
  • Collaborated with corporate communication team in conceptualizing strategic marketing strategies for digital content
  • Generated reports and status spreadsheets for events
  • Used WordPress Software to input and publish upcoming marketing events
  • Generated tweets and Instagram posts for social media platforms.
  • Earned educational training certificates in dark fiber, cloud, wavelengths and Ethernet.
  • Collaborated with product managers to assist creating blogs for Zayo’s website

Skyline wellness

Client Coordinator

Jan 2017Jan 2018 · 1 yr · alexandria, va · On-site

  • Assessed task request/inbound calls to four service providers
  • Coached clients during their insurance onboarding process.
  • Computed daily accounting data regarding clients’ billing statement
  • Organized client’s insurance information in company’s database
  • Communicated with service providers regarding daily tasks.
  • Processed incoming and outgoing emails and schedule patient appointments

Fatback media

Digital Media Associate

May 2016Sep 2016 · 4 mos · Washington D.C.

  • Developed social media strategies through competitive research, platform determination, benchmarking, messaging and audience identification.
  • Assisted in market strategy planning and creating fresh content for new clients.
  • Managed day-to-day activities including creating, curating and managing published content to all social media platforms. Facebook, Instagram and Twitter.
  • Monitored trends, created and scheduled content calendars in Microsoft Excel and analyzed results
  • Managed social media marketing campaigns; monitoring, listening and responding to community members of all clients. Created editorial calendars and syndication schedules.
  • Gained between 500 and 1K active followers on Instagram accounts
  • Managed and created social media posts everyday on all social media accounts including; Facebook, Instagram, and Twitter for the following restaurants and bars located in Washington, D.C.: Sticky Rice DC and Sing Sing DC, The Brixton, El Rey, and Satellite Room.

The joint chiropractic

Administrative & Marketing Associate

Sep 2015Jan 2017 · 1 yr 4 mos · 3690M King Street Alexandria, VA 22302

  • Developed marketing and promotional advertising for events and brand awareness including flyers,
  • research, brochures, and social media content.
  • Strategized social media Raffles and Giveaways to increase traffic and social media engagement
  • Responsible for all front desk administrative duties
  • Cross Marketing with local businesses
  • Research events to attend for company awareness
  • Created sales and statistical reports using spreadsheets
  • Created monthly flyers and newsletters
  • Processed correspondence in response to customer complaints
  • Monitored and posted to the clinics Instagram account frequently
  • Developed marketing and promotional advertising content for events

Education

University of Denver

Communication — General

Jan 2018Jan 2019

George Mason University

Public Relations

Jan 2015Jan 2017

Northern Virginia Community College

Associate of Science (A.S.)

Jan 2011Jan 2014

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