Gaurav T.

Director of Engineering

Indore, Madhya Pradesh, India1 yr 3 mos experience

Key Highlights

  • Co-Founder of a job platform connecting employers and candidates.
  • Expert in scalable hiring distribution and measurable recruitment outcomes.
  • Strong background in customer relationship management and support.
Stackforce AI infers this person is a SaaS recruitment expert with a focus on customer relationship management.

Contact

Skills

Core Skills

RecruitingHiring CoordinationCustomer Relationship Management (crm)

Other Skills

communication skillsApplicant Tracking SystemsClient HandlingVendor ManagementScreening & ShortlistingSourcingBPO RecruitmentMicrosoft Office

About

Co-Founder & Director at Hirenza Building a search-driven job platform that connects employers with high-intent candidates across the US and India. Focused on scalable hiring distribution, measurable recruitment outcomes, and performance-led growth.

Experience

1 yr 3 mos
Total Experience
1 yr 3 mos
Average Tenure
--
Current Experience

Hirenza

Director

Oct 2025Present · 8 mos · India · Hybrid

  • Working as a Director at Hirenza Pvt Ltd
communication skillsApplicant Tracking SystemsRecruitingHiring CoordinationClient HandlingVendor Management+5

Taskus

3 roles

Local Advocate

Apr 2025Oct 2025 · 6 mos · Indore, Madhya Pradesh, India · On-site

  • Provided customer support solutions
  • Handled escalations and improved customer experience using process knowledge
communication skillsCustomer Relationship Management (CRM)

Subject Matter Expert

Promoted

Dec 2024Mar 2025 · 3 mos · Indore, Madhya Pradesh, India · On-site

  • Trained and supported new hires during onboarding
  • Ensured process accuracy, SOP compliance, and KPI achievement
  • Assisted team leaders in performance monitoring and floor support
communication skillsCustomer Relationship Management (CRM)

Teammate

Feb 2024Nov 2024 · 9 mos · Indore, Madhya Pradesh, India · On-site

  • Delivered customer support across non-voice channel
  • Resolved customer issues within SLA targets
  • Maintained high CSAT and quality scores
communication skillsCustomer Relationship Management (CRM)

Education

Barkatullah University, Bhopal

Master's in science — Chemistry

Jul 2022May 2024

Barkatullah University, Bhopal

Bachelor's of science — Chemistry and mathematics

Jul 2019May 2022

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