Nov 2018 – Nov 2019 · 1 yr · Gurugram, Haryana, India

Nov 2016 – Nov 2018 · 2 yrs · Gurugram, Haryana, India

Jul 2016 – Nov 2016 · 4 mos

• Work with brands in achieving digital campaigns.
• Gather and document the requirements for a system administrator operations manual for already built features.
• Assist the project teams in understanding / clarifying business requirements, user acceptance testing, and business processes.
• Transform requirements into documented business processes, focusing in on simplifying business processes.
• Guiding analysis and influencing decision-making to create the minimum viable product to test out new feature.
• Gather and document non-functional requirements; consult with project manager and product manager to review with appropriate teams to ensure that the process and solution align with client standard.
• Support project manager and product manager for project delivery.
• Coordinate with software development vendor to ensure effective communication of business processes and requirements.

Jul 2014 – Jul 2016 · 2 yrs

• Work with brands in achieving digital campaigns.
• Setup registration page, identify and propose campaign mechanics.
• Daily meetings with Product Managers on ideas discussion, campaign mechanics, design, timelines etc.
• Work with Media/design agency in Singapore for Facebook posts, Landing Page design, GA Tags implementation and testing.
• Omniture website analytics data to the Affiliate to help determine effectiveness of various strategies.
• Provide recommendations based on current digital trends.
• Hands on experience of Wireframe mock up creation. Programming knowledge of HTML.

May 2012 – Jul 2014 · 2 yrs 2 mos

• Application Service Manager for a leading pharmaceutical client.

Oct 2009 – May 2012 · 2 yrs 7 mos

• Development and Enhancement Activities for IMPACT Suite of Applications. The Application as such is a vendor product and the current development activities being done are on the Databases
• Liaising with the clients on a day to day basis being the Offshore Team lead for the IMPACT Suite of Applications.
• Designing and developing Tables, Views, Triggers, Stored Procedures, Functions and Packages utilising DBMS_ utilities or by building custom solutions where ever necessary.
• Creating/Reviewing Design Specs and Functional Specs as per the AZ and FDA Guidelines.
• Subject Matter Expert for the functioning of IMPACT Suite of Applications and AZIA/IBB architectures