Feb 2019 – Jun 2021 · 2 yrs 4 mos · Gurugram, Haryana, India

• Working on the strategic revamping of the Global product covering Contract Management, Employee Scheduling, Time and Attendance, Payroll, Billing and Mobile modules to support the core operations of the business.
• o Requirement / Change Management - Requirement mapping and road map planning
• o Identify and evaluate inefficiencies and process gaps, and recommend optimal system functionality
• and business process improvements.

Dec 2016 – Feb 2019 · 2 yrs 2 mos · Gurugram, Haryana, India

• o Requirement / Change Management - Requirement mapping and road map planning
• o Project Road map designing with the Product owner and the concerned stakeholders
• o Leading the training initiative
• o Process mapping

Aug 2015 – Dec 2016 · 1 yr 4 mos · Bengaluru Area, India

• o Flexcube Consulting
• o Leading a team of highly skilled developers and testers to run a continuous improvement initiative within the Payments domain
• o Planning for continuous improvement project including estimation based on analysis, delivery backlog and sprint planning
• o Sprint design and development
• o Leading Functional process design

Apr 2013 – Aug 2015 · 2 yrs 4 mos · Chennai

• Working Gathered Business requirements by interacting with the users, designers, developers and subject matter experts to get a better understanding of the Business Processes and the functional flow variances across US and APAC Regions
• Successfully used Agile Methods for gathering requirements and facilitated User Story workshops
• Documented User Stories and facilitated Story Point discussions to analyze the effort estimation on project specifications
• Conducted walkthroughs with various departments to have a deeper understanding on the requirements
• Analyzed and documented the Business Rules and Functional Requirements
• Created Use Cases to support Functional specifications
• Bridge between the client, change owners and other stakeholders to ensure timely solution for every issue
• Manage expectations across key internal and external stakeholders of the project
• Participate in Requirement Management workshops/interviews and assist clients and the Principal in running workshops
• Handle Fit/Gap analysis to map business requirements with product features, identify gaps in product features and prioritize business requirements for implementation
• Providing SME support during Test execution
• Prepared test basis on Fund Transfers for the test engineers to harp on while preparing the test cases

Mar 2012 – Jun 2012 · 3 mos · Jodhpur Area, India

• Brand development, developing brand strategy and statistics systems.
• Strategic Consulting, including business plan & sales strategy development.
• Maintaining good relationship with Channel Partner, Clients, community groups and local centerline offices
• Establish internal processes and procedures for lead generation.
• Managing Sales Team

May 2008 – Sep 2010 · 2 yrs 4 mos · Kerala

• Responsibilities(Business Analyst):
• Responsible for coordination with on-site Project Managers and Business Analysts, attending onsite calls and noting down the business requirements, documenting the requirements in the form of Business Requirements Document (BRD)
• Responsible for maintaining all the documents (BRD, RRDTFs, Test Case Documents, KT documents etc.), keeping track of all the different versions, prepare weekly metrics and upload all to the project repository
• Preparing System Appreciation Document (SAD) for these applications, interacting with various SMEs, organizing meetings, documenting the processes, preparing database diagrams and process flow diagrams, getting the documents reviewed and then base lined.
• Responsibilities (Production Support Expert):
• Maintaining & managing Oracle database server of SRS & coordinating the work of other team
• Gathering Requirements from Store partners and Clients for Applying Knowledge to Solve the Issues in a timely manner and Performing on call duties as per the request of Store partner and on- shore team
• Interacting with higher level management of SRS as well on- shore team for the better work flow on weekly bases
• Interacting with off-shore team members for better service to SRS applications in timely manner on daily bases