Charles Gray

CEO

Hartford, Connecticut, United States28 yrs 5 mos experience
Highly Stable

Key Highlights

  • 25+ years of experience in Hospitality industry.
  • Expert in SaaS solutions and product management.
  • Proven leadership in sales and team building.
Stackforce AI infers this person is a SaaS and Hospitality industry leader with extensive experience in product management and sales.

Contact

Skills

Core Skills

Product ManagementSales Management

Other Skills

Team LeadershipTeam BuildingStrategic PlanningHospitalitySalesSoftware as a Service (SaaS)ManagementSaaSP&L ManagementBusiness DevelopmentChannel PartnersDirect SalesNew Business DevelopmentAccount ManagementCRM

About

Information Technology and sales leader with 25+ years of experience in the Hospitality industry.

Experience

28 yrs 5 mos
Total Experience
3 yrs 2 mos
Average Tenure
5 mos
Current Experience

Self employed

Retired and Consulting

May 2026Present · 1 mo

  • Retired from The Access Group. Currently taking some personal time

The access group

Global Head of Product, Guest Engagement

Jan 2026Present · 5 mos · United States · Remote

  • Leading the Product Management Team across The Access Group’s Hospitality Guest Engagement Portfolio of SaaS solutions.
Team LeadershipTeam BuildingStrategic PlanningProduct ManagementHospitalitySales+10

Paytronix

2 roles

Vice President of Product Management

May 2025Jan 2026 · 8 mos

Chief Revenue Officer

May 2021May 2025 · 4 yrs

Ncr corporation

7 roles

General Manager - Restaurant as a Service Group

Mar 2021May 2021 · 2 mos

Executive Director - Prod

Sep 2018Mar 2021 · 2 yrs 6 mos

Global Partnerships Leader

Aug 2017Apr 2018 · 8 mos

Vice President, Global Cloud and Software Sales

Promoted

Jan 2017Aug 2017 · 7 mos

Cloud Application Sales Leader - North America SMB

Promoted

Mar 2015Jan 2017 · 1 yr 10 mos

  • Lead and support all Cloud Application Sales and Account Management Teams for NCR Hospitality in North America.

Director Hosted Solution Sales NA

Jan 2013Oct 2014 · 1 yr 9 mos

  • My role is to coach and lead our Regional Sales and Account Management Teams in North and Latin America. The team focuses on SaaS solutions for restaurant chains that focus on customer engagement, cost and data management, and network security solutions.

General Manager, Hosted Solutions Group

Aug 2011Jan 2013 · 1 yr 5 mos

  • Responsible for sales and account management of Northeast, NY, Upper Mid-West Regions and Canada.

Connecticut airport authority

Chairman Of The Board

Sep 2016Mar 2021 · 4 yrs 6 mos · Hartford, Connecticut Area

Github

Enterprise Sales Representative

Oct 2014Mar 2015 · 5 mos

Radiant systems

2 roles

Senior Regional Sales Manager, Hosted Solutions Group

Promoted

Sep 2009Aug 2011 · 1 yr 11 mos

  • Helped to connect our channel partners and clients with a SaaS solutions that improved profit and efficiencies within their businesses.

Account Executive

Jun 2006Sep 2009 · 3 yrs 3 mos

  • Managed client relationships between Radiant Direct Sales and several national brands.

Cpk

Director of Information Technology

May 2004Apr 2006 · 1 yr 11 mos

  • Lead a dynamic team that supported all IT initiatives at California Pizza Kitchen. Managed the transition and implementation of the Aloha POS into all company owned CPK locations.

Cosi

Vice President of Information Technology

Sep 1998Jul 2004 · 5 yrs 10 mos

  • Developed original IT strategy and plan for Cosi as it went from privately held to publicly traded company.

Einstein bros. bagels

Operation Services Manager

Jan 1995Jan 1996 · 1 yr

  • Supported the development and growth of Einstein locations in NY/CT region.

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