Jul 2024 – Aug 2025 · 1 yr 1 mo · Los Angeles County, California, United States · Remote

• I served as a subject matter expert and product advocate for a book of business made up of 30 Mid Market LinearB customers, totaling $2M in ARR.

Mar 2022 – Jul 2024 · 2 yrs 4 mos

• Managed a book of 35+ accounts serving as the main point of technical contact for key stakeholders
• Identified solutions and strategies to maintain long-term relationships and expand accounts
• Guided customers through proof of concepts and created product onboarding guides
• Created and presented bi-monthly product enablement sessions on new feature releases
• Captured customer feedback and created internal feedback loops with Product, Engineering and Marketing to help evolve the direction of Confluent Cloud
• Presented Confluent Cloud concepts and demos for bi-monthly product webinars

Dec 2020 – Mar 2022 · 1 yr 3 mos

• Building trust with key stakeholders and developers to create successful Confluent Cloud adoption with the use of real-time data streaming, data processing and integrations , and event-driven architecture and design.
• Assisting pre-buyers, pre-believers and customers with identifying, building and tracking the strategy, goals and metrics for Confluent Cloud deployment and adoption with their current architecture.
• Providing customers with Confluent deployment and adoption best practices, as well as case studies, white papers, webinars, demos, and live Drift assistance for product onboarding and configuration for customers success based on their specific vertical, tech stack and goals.
• Leading the strategy to leverage internal resources including product management, technical support, engineering, enablement and professional services to support meeting client needs.

Jan 2018 – May 2018 · 4 mos · San Francisco Bay Area

• Created new partnerships with developer groups, and sponsoring companies
• Managed over 300+ Open Source Contributions in our open source GitHub repository
• Created Techtonica's curriculum roadmap for SWE
• Managed pre and post-contribution relationships

May 2016 – Jan 2017 · 8 mos · Frankfurt Am Main Area, Germany

• Developed an ATS similar to Greenhouse or Lever for EU recruiters
• Implemented Onapply's UI redesign using HTML, CSS,Javascript, PHP
• Created tools for automating internal analytics
• Hosted and organized Onapply's first company Meetup and tech talk

Aug 2015 – Jan 2020 · 4 yrs 5 mos · San Francisco Bay Area

• Developer Advocate for EdTech, Blockchain, Data Ingestion for Women Who Code | Mentorkind |Girl Develop It | Rails Bridge | CocoaPods | O(1)Labs | Techtonica | RGSoC |DataVirtuality

Jul 2015 – Jan 2016 · 6 mos · San Francisco Bay Area

• Awarded internationally competitive Open Source grant sponsored by GitHub and TravisCI
• Created a pod labeling feature for CocoaPods
• Implemented new features for redesign of a CLI UI module: Cork
• Added documentation and refactored code
• Cork is a Ruby Gem, Open Source project, based on and refactored from a CocoaPods
• Core:CLAide. I worked on Cork during my fellowship with Rails Girls Summer of Code at GitHub. Cork, is a Command Line Interface parser with more than 11MM+ downloads.

Jan 2013 – Dec 2013 · 11 mos · Santa Cruz, CA

• Improving Query accuracy
• Reporting and verifying global geographic data

Jan 2012 – Jul 2013 · 1 yr 6 mos · Santa Cruz, California

• Providing clients technical support
• Troubleshooting platform issues
• Testing, replicating, and resolving bugs
• Triaging customer escalations
• Creating documentation