Oct 2022 – Present · 3 yrs 8 mos

• People-first, tech-forward HR executive shaping organizational strategy across a multi-state workforce in retail and eCommerce. I blend technology, analytics, and empathetic leadership to drive performance, culture, and long-term business value.
• Lead all facets of HR for a 150+ employee company, including talent strategy, payroll, compliance, benefits, employee relations, workforce planning, and culture transformation.
• Architected a transition to a self-insured benefits model, generating 36% savings in year one and positioning the organization for sustainable long-term cost control.
• Oversee end-to-end payroll operations and benefits administration for a large, complex workforce, ensuring accuracy, compliance, and fiscal responsibility.
• Led a company-wide Paycom HRIS implementation, streamlining ATS, onboarding, timekeeping, and benefits systems; achieved significant cost savings and enhanced operational agility.
• Recognized as an expert-level user of Paycom and Paylocity, with a strong focus on optimizing workflows and system adoption across departments.
• Daily AI user, creating custom models to support tasks such as policy generation, data analysis, organizational planning, and communication to help the business work smarter.
• Executive sponsor for an AI/ML-powered purchasing initiative to deliver thousands of hours in operational time savings and enhancing revenue retention.
• Trusted advisor to senior leadership, contributing to strategic planning, cross-functional initiatives, and organizational development.
• Maintain compliance across ACA, EEOC, 401(k), and other regulatory standards, fostering a culture of accountability and integrity.

Dec 2019 – Oct 2022 · 2 yrs 10 mos

• Strategic operations and HR leader selected by company ownership to revitalize an eCommerce distribution center amid a period of rapid expansion. Successfully executed a 3-year turnaround plan to rebuild staffing, infrastructure, and culture while supporting a doubling of annual revenue.
• Took over the full build of the Indiana facility’s workforce and operations during a time of significant company growth, navigating challenges of COVID-19 while scaling for long-term success.
• Directed comprehensive HR strategy for the site, including full-cycle recruitment, onboarding, training, benefits, compensation, performance management, and employee relations.
• Recruited and mentored a high-performing team, including a successor Operations Manager, ensuring leadership continuity and sustainable operations.
• Resolved complex employee relations issues with fairness and compliance, fostering a respectful, high-accountability culture.
• Rolled out HR policies and compliance initiatives aligned with federal/state labor law, safety standards, and internal governance.
• Drove a major logistics shift: scaled the facility’s fulfillment share from 30% to 85% of company-wide eCommerce volume, optimizing national distribution efficiency and positioning the company for growth.
• Implemented Lean and Kaizen methodologies to streamline operations, improve productivity, and reduce waste.
• Played a critical cross-functional role in aligning operations and people strategy with executive goals during a time when the business doubled in annual revenue.
• https://www.onkata.com/

Mar 2015 – Dec 2019 · 4 yrs 9 mos

• Operations and HR leader at the center of a high-growth phase, balancing day-to-day execution with long-term strategy to scale infrastructure, systems, and people. Partnered closely with senior leadership to drive both operational excellence and a strong, values-aligned culture.
• Led facility operations and people strategy during a period of significant business growth, supporting the company as it scaled into a multi-state, multi-channel enterprise.
• Oversaw core HR functions including recruiting, hiring, onboarding, training, performance management, and employee engagement to align with evolving organizational goals.
• Championed a culture of high performance and accountability, blending HR best practices with operational efficiency.
• Built foundational systems, teams, and workflows to support long-term scalability and distribution reach.
• Played an integral role on the cross-functional team that launched a new eCommerce distribution center in Indiana, supporting both the HR and operational workstreams as part of a major strategic expansion and multi-million dollar investment.

Apr 2014 – Dec 2014 · 8 mos · Bellingham, Washington, United States

• Supported day-to-day operations in a fast-paced small business environment, gaining hands-on experience across logistics, sales, and customer service. Known for adaptability, attention to detail, and strong communication skills in both internal and external-facing roles.
• Managed cross-functional workflows within a small team, including logistics, shipping and receiving, and sales support.
• Served as a direct operational partner to the Operations Manager and CEO, assisting with daily oversight, vendor relations, and team coordination.
• Represented the company at a national industry convention, engaging with partners and prospects to support brand visibility and business development.