Pramod P Pissay

Operations Associate

Bengaluru, Karnataka, India9 yrs 9 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Achieved 50-93% reductions in process time through automation.
Improved team output by 20% with innovative tracking systems.
Delivered 5% savings in agency costs through effective management.

Stackforce AI infers this person is a Data-Driven Operations and Analytics Professional in E-commerce and Media Analytics.

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Skills

Core Skills

Data AnalysisVendor ManagementBusiness Process Improvement

Other Skills

Data VisualizationEvent PlanningProblem SolvingPythonSQLCapacity PlanningPython (Programming Language)CommunicationData WranglingMachine LearningResearchContent ManagementHTMLSolidWorksMicrosoft Office

About

Results-driven Operations and Analytics professional with 9.5 years of cross-industry experience in e-commerce, media analytics, and customer operations. Proven track record of delivering measurable impact: 50–93% reductions in process time through automation, 20% improvement in team output, and 5% savings in agency costs. Skilled in translating complex data into actionable insights, building scalable processes, and leading teams of analysts.

Experience

9 yrs 9 mos

Total Experience

2 yrs 7 mos

Average Tenure

1 yr 10 mos

Current Experience

Myntra

Associate - Creative Operations

Aug 2024 – Present · 1 yr 10 mos · Bengaluru · Hybrid

Improved creative team output by 20% by implementing a Creative Output Tracking System for internal and agency teams, delivering leadership real-time visibility and driving 5% savings in agency billing within 3 months.
Cut performance reporting TAT by 50% by establishing a self-serve Creative Performance Reporting process, eliminating the team's dependency on external stakeholders for data.
Managed end-to-end procurement of high-value assets including shoot copyrights and AI software licenses, serving as primary operational fixer for cross-functional blockers.
Led corporate event production including speaker onboarding, travel logistics, and coordination with IT and Real Estate & Workplace (REW) teams for high-impact seminars.
Ensured vendor compliance with Myntra policies, managing contracts, payments, and the full onboarding lifecycle for design agencies and production houses.

Data AnalysisVendor ManagementBusiness Process ImprovementData VisualizationEvent Planning

Amazon

Senior Product Compliance Associate

Jul 2020 – Aug 2024 · 4 yrs 1 mo · Bengaluru, Karnataka, India

SME of Automotive category
Implemented automated Web-scraping solution using BeautifulSoup in Python that resulted in saving 50% resource time.
Implemented a Python-based solution for internal quality team (IQC Sampling), that reduced the sampling time and allocation by 93%.
Responsible for formulating SQL-based queries/solutions for the Ops team for data extraction and data cleaning prior to raising request to the BI team.
Responsible for working closely with multiple internal teams and stakeholders like Program, Quality and Legal for data extraction, analyzing, building inferences and actionable insights in terms of report and dashboard using Advanced Excel and Quicksight.
Develop proof of concept of new ideas and process improving ideas using VBA Macros.

Problem SolvingData Analysis

Tagfact

3 roles

Team Lead

Promoted

Oct 2018 – Jul 2020 · 1 yr 9 mos

Lead a team of 8 members for projects of various sectors including retail brands, government agencies, oil and gas industry, and automotive companies.
Key responsibilities include:
Handling quantitative and qualitative data and providing team the same for further contextual analysis.
Track performance of individual members in terms of productivity and quality, prepare reports and help them achieve the same according to client requirements and company standards.
Process optimisation by identifying key areas of improvement for better utilisation of resources.
Train new joiners for specific projects and ensure they understand the domain and client requirements.

Problem SolvingData AnalysisCapacity Planning

Senior Media Analyst

Promoted

Apr 2018 – Sep 2018 · 5 mos

Responsible for analysis of brands and also check the quality of analysis of the larger team.

Media Analyst

May 2017 – Apr 2018 · 11 mos

Responsible for summarizing news articles and tagging topics being talked in the article for various brands across industries. The industries I primarily focused were airline industry, asset management companies and alcohol & beverage industry.

Mphasis bpo services limited.

Tr Customer Support Officer

Aug 2016 – May 2017 · 9 mos · Bengaluru Area, India

Responsible for assisting customers of a Canadian based multinational bank with their financial transactions like payment of bills and explain the charges imposed by the bank, if any.
Cross-sell and up-sell financial products of the bank to potential customers.
Took additional responsibility of helping customers save money by switching plans, thereby, improving customer satisfaction and retention.