Svetla Kaptieva

Recruiter

Sofia, Sofia City, Bulgaria8 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in talent acquisition across multiple industries
  • Proven track record in building diverse talent pools
  • Strong consulting skills with business leaders
Stackforce AI infers this person is a Talent Acquisition Specialist with expertise in HR consulting and recruitment across technology and telecommunications sectors.

Contact

Skills

Core Skills

RecruitingHr ConsultingCustomer ExperienceCustomer ServiceHuman ResourcesManagement

Other Skills

InterviewingProject PlanningManagement ConsultingDiversity & InclusionOrganizational DevelopmentCall CentersSalesEnglishMicrosoft OfficeMicrosoft ExcelPowerPointTrainingTeamworkJob DescriptionTelecommunications

Experience

8 yrs 3 mos
Total Experience
2 yrs 9 mos
Average Tenure
4 yrs 7 mos
Current Experience

Dxc technology

Senior Talent Acquisition Specialist

Nov 2021Present · 4 yrs 7 mos · Sofia City, Bulgaria

  • DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
  • Job responsibilities:
  • Business client consulting - Consulting and providing guidance to business leaders/hiring managers.
  • Sourcing Candidates - Establishing and implementing sourcing strategies that support business plans.
  • Qualifying, Pre-Screening and Interviewing Candidates - Follow a consistent process and deploy best practice in selecting candidates.
  • Managing the candidate & the offer - Providing appropriate support & advice to candidate & being professional throughout the offer process.
HR ConsultingRecruitingInterviewingCustomer ExperienceProject Planning

Pokerstars

Talent Acquisition Specialist at PokerStars

Aug 2020Nov 2021 · 1 yr 3 mos · Sofia, Sofia City, Bulgaria

  • We are a business created by poker fans, for poker fans. Poker is part of our DNA and runs through the core of everything we do. Today we are one brand with three distinct flavours across poker, casino and sports. Our products are industry leading and played by millions of registered customers across the globe.
  • Our presence can be felt all over the world. With licenses or related approvals to operate in 21 jurisdictions, we’re one of the most regulated online gaming companies in the world. Our global offices and multicultural environment give us a unique perspective on the industry.
  • Job responsibilities:
  • Focus on directly sourcing talent for roles, sourcing candidates from various outlets, building talent pools for future vacancies, and supporting mangers and the local Human Resources team manage the selection process.
  • Utilize standard role profiles to open and advertise and source relevant candidates for the main service offices - Bulgaria, Malta, Ireland, UK, India.
  • Utilize local and global media/tools to source candidates for all positions.
  • Work with Operations Resource team to understand current priorities, and future requirements to aim to get ahead of the hiring curve.
  • Proactively manage referrals, working with teams in office to maximize the candidates from this source.
  • Co-ordinate the application and selection process with HRBP Teams, initial candidate screening (CV/application), telephone screening of candidates as necessary.
  • Manage the LinkedIn support page, and related pipeline campaigns.
  • Work with local teams to help increase engagement with employer brand(s)
  • Support with management of employer brand social media projects
  • Contributes to group recruitment initiatives / projects
RecruitingCustomer ExperienceManagement ConsultingDiversity & Inclusion

Concentrix

Talent Acquisition Expert

Mar 2018Aug 2020 · 2 yrs 5 mos · Sofia, Sofia City Province, Bulgaria

  • Concentrix,is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
  • Job responsibilities:
  • Sourcing potential job applicants and coordinating the recruitment process for all open vacancies.
  • Recruit, interview, test and select candidates for exempt and non-exempt positions.
  • Develop knowledge of customer groups to effectively target recruitment efforts in a cost­ effective and efficient manner.
  • Develop innovative, creative and proactive recruitment strategies to meet the business needs of each client department.
  • Leverage various resources to source qualified candidates including the Internet, community based organizations, prlnt media, and formal/informal networks.
  • Conduct reference checks, communicate status of selection process to candidates, and extend employment offers to candidates.
  • Attend job fairs and participate in college recruitment.
  • Proactive sourcing of new applicants through various channels.
  • Discovery of new potential sources of job applicants.
  • Create recruitment-related reports.
  • Participate in career and social events.
  • Organize and coordinate interviews and assessments.
RecruitingCustomer ServiceManagement Consulting

Vivacom

Human Resources Business Partner

May 2014Mar 2018 · 3 yrs 10 mos · Bulgaria, Sofia

  • VIVACOM is the brand name of "Bulgarian Telecommunications Company EAD" ("BTC"), the largest telecommunication company in Bulgaria. The company is headquartered in Sofia, Bulgaria and employs more than 6,000 people. VIVACOM is a fully integrated operator, providing mobile, fixed voice, fixed broadband and payTV (both DTH and IPTV) services on a nationwide scale to both residential and business customers.
  • I took over the recruitment process for one of the largest departments in the company included entire selection process for the Call center, Back office and Technician team. Three years later, I started dealing with the recruitment process for our stores in Southern and Northwestern Bulgaria – this includes more than 50 cities in Bulgaria, over 120 stores and more than 500 employees. Moreover, I was actively involved in the selection of interns for the summer internship program. In addition, I conducted various analyzes and presentations for the company.
Human ResourcesManagementOrganizational Development

Education

University of National and World Economy

Master's degree — Human Resources

Jan 2014Jan 2015

University of National and World Economy

Bachelor's degree — Human Resources

Jan 2010Jan 2014

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