Manoj Garg - PMP, ITIL V3

CEO

Bengaluru, Karnataka, India26 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 27+ years in technology strategy and digital transformation.
  • Led cross-cultural teams for scalable, AI-driven solutions.
  • Achieved double-digit productivity gains through automation.
Stackforce AI infers this person is a Retail Technology Leader with expertise in Digital Transformation and ERP implementations.

Contact

Skills

Core Skills

Digital TransformationIt Business StrategyIt ManagementErp Implementations

Other Skills

AI in RetailIT LeadershipIT Executive ManagementProcess AutomationSDLCProgram ManagementPMPVendor ManagementRequirements AnalysisProject ManagementPre-salesIntegrationResource ManagementIT StrategyProject Planning

About

With 27+ years of experience driving technology strategy and digital transformation across retail, fashion, and lifestyle, I thrive at the intersection of IT leadership and business innovation. As AVP & Head of Business IT at Reliance Retail, lead cross-cultural teams to deliver scalable, AI-driven solutions that accelerate growth, boost operational efficiency, and elevate customer experiences. Experienced in end-to-end ERP implementations, process automation, global delivery, and IT consulting for Fortune 500 companies. Passionate about building high-performance teams, forging strategic tech partnerships, and aligning IT with business vision to unlock long-term value. Notable achievements include rolling out enterprise-wide digital roadmaps, automating core processes resulting in double-digit productivity gains, and driving vendor strategies that optimize budgets and performance. Collaborative, results-focused, and grounded in continuous learning. Believe that a resilient and agile tech landscape is the foundation for a customer-centric retail future.

Experience

26 yrs
Total Experience
3 yrs 8 mos
Average Tenure
3 yrs 9 mos
Current Experience

Reliance retail

Asst Vice President and Head, Business IT - Fashion and Lifestyle

Sep 2022Present · 3 yrs 9 mos · Bengaluru, Karnataka, India · On-site

  • 🚀 Driving Digital Transformation at Scale | Empowering Fashion & Lifestyle Growth through Future-Ready IT
  • As the technology leader for Reliance Retail’s Fashion & Lifestyle division, I’m proud to lead a dynamic journey of scalable innovation, business-aligned IT strategy, and digital transformation that fuels growth and agility.
  • Our mission? To align tech with business vision, enhance efficiency, and build robust systems that empower every function – from supply chain to customer experience.
  • 🔍 Key Focus Areas
  • 📈 Strategic IT Roadmaps
  • 🛠️ Process Automation & Platform Integration
  • 💡 Cost-Effective Enterprise Systems
  • 🛡️ Performance, Security & UX Enhancement
  • 🤝 Vendor Management & Smart Procurement
  • 📊 Budget Optimization with Long-Term Value
  • 🌟 Highlights of Impact
  • ✅ Defined and rolled out strategic IT roadmaps aligned with organizational priorities
  • ✅ Deployed automation frameworks that dramatically cut manual effort and improved TAT
  • ✅ Enabled seamless collaboration across business functions with integrated platforms
  • ✅ Negotiated value-driven contracts and cultivated strong technology partnerships
  • ✅ Prioritized security, uptime, and user experience, leading to measurable improvements
  • 🔧 The Vision Ahead
  • Building a resilient, agile, and innovation-ready technology landscape that not only supports current operations – but anticipates future needs. We're laying the digital foundation for a smarter, more efficient, and customer-centric retail future. 🌐🛍️
Digital TransformationERP ImplementationsAI in RetailIT Business StrategyIT LeadershipIT Management+1

Rare crew

Vice President

Jun 2019Aug 2022 · 3 yrs 2 mos · Bengaluru Area, India

  • Proud to have led global delivery and innovation initiatives spanning dynamic industries — from media and fashion to sports and entertainment — with a strategic blend of business development, presales, and technical leadership.
  • With a sharp focus on scalable ERP product development and cross-functional team leadership, I’ve worked at the intersection of technology and business value, delivering measurable outcomes for international clients.
  • 🔑 Areas of Expertise
  • 📊 Business Development & Presales Strategy
  • 🧠 Tech Leadership & Solutioning Across Verticals
  • 🛠️ ERP Product Development – From Concept to Scale
  • 👥 People Leadership & Global Team Building
  • 🌐 Cross-Industry Client Engagement & Delivery
  • 🛠️ Key Engagements with
  • 🔗 RareCrew – Custom software solutions for global brands
  • 🔗 Vault ERP – Next-gen ERP platform powering productivity
  • From agile delivery to digital strategy consulting, the focus has always been on driving results through innovation, empathy, and execution excellence.
  • Let’s build what’s next. 🚀
  • #GlobalDelivery #ERP #Presales #BusinessDevelopment #TechLeadership #FashionTech #SportsTech #MediaSolutions #DigitalTransformation #VaultERP #RareCrew
Digital TransformationERP Implementations

Volvo it

Assistant General Manager

Jan 2012Jun 2019 · 7 yrs 5 mos · Bangalore

  • 💡 IT Consulting | 📊 Strategic Resource & Financial Planning | 👥 Talent Development | 🤝 Customer Relationship Management
  • 💼 IT Consulting
  • Providing expertise across diverse technologies to align IT solutions with business goals.
  • 💸 Financial & Headcount Planning
  • Leading resource and financial planning to ensure optimal allocation for the group.
  • 🔍 Talent Acquisition
  • Driving recruitment strategies to onboard the right tech talent aligned with business growth.
  • 📈 Performance Management
  • Conducting regular reviews to foster a high-performance and growth-oriented culture.
  • 🧠 Bench Resource Optimization
  • Ensuring effective utilization of bench talent through engagement in organizational initiatives.
  • 🎯 Learning & Development
  • Identifying skill gaps and enabling timely training to empower teams for successful project delivery.
  • 🤝 Customer Relationship Management
  • Building strong, trust-based relationships by understanding and addressing evolving business needs.
  • 🗣️ Strategic Collaboration
  • Actively participating in management team discussions, contributing ideas for continuous improvement and new opportunities.
  • 🌍 Global Representation
  • Representing the organization on the Global Functional Nomination Board for developer role assessment and worldwide alignment.
Digital Transformation

Capgemini consulting

Senior Manager

Jan 2008Dec 2011 · 3 yrs 11 mos · Bangalore

  • ✅ Successfully managed multiple engagements with full accountability for maintaining strong Contribution Margins, ensuring all programs were delivered on time and within budget.
  • 🏆 Consistently achieved top-tier Customer Satisfaction Scores across all programs — recognized with the prestigious Hi-Five Award by Matalan Retail, UK, for securing a 5/5 customer satisfaction rating twice in succession.
  • 🎯 Designed and delivered training sessions on “Managing by Metrics” for Project and Program Managers, promoting data-driven execution and performance excellence.
  • 📡 Served as Engagement Manager for large-scale international accounts, including Telecom Italia and Mobistar (France Telecom) — successfully leading cross-cultural teams of 100+ professionals spread across India, France, and Belgium.
  • 📜 Certified Level 2 Engagement Manager with deep expertise in stakeholder management and global delivery practices.
  • 📦 Hands-on experience with Manhattan Associates' Warehouse Management System (WMS) — led the successful implementation of WMS for one of the largest retailers in the UK.
Digital Transformation

Fidelity investments

Project Manager

Mar 2006Jan 2008 · 1 yr 10 mos · Bangalore and USA

  • 💼 Leadership in Financial Application Delivery | Security, Scalability & Team Empowerment 💻📊🔐
  • Proud to have led the end-to-end delivery and management of financial application suites, including:
  • 📁 Digital Content Library for Enterprise (DCLe)
  • 🧪 Testing Services
  • 🤝 Vendor & Partner Management
  • With a team of 35+ talented professionals across four major portfolios, I focused on building high-performance teams and implementing best-in-class practices in financial application security, performance, and governance.
  • 👥 Team & Talent Management
  • ✅ Scaled and mentored a diverse team of engineers, analysts, and vendor consultants
  • ✅ Built a culture of ownership, trust, and excellence
  • ✅ Responsible for hiring, performance reviews, skill development, and motivation
  • 🏆 Awarded "You Have Earned It – Best Associate"
  • Recognized for exemplary portfolio management and delivering consistent results with innovation and integrity.
  • 🔐 Security Focus
  • Applied industry best practices to ensure robust security frameworks across all financial applications, adhering to enterprise compliance and data protection standards.
  • It’s been a rewarding journey of strategy, execution, and people-first leadership — creating systems that support financial excellence at scale.
  • Let’s keep innovating.
  • #FinancialApplications #TechLeadership #VendorManagement #CyberSecurity #TeamBuilding #DCLe #EnterpriseIT #DeliveryExcellence #DigitalTransformation

Dell inc

Program Manager

Oct 2003Mar 2006 · 2 yrs 5 mos · Bengaluru, Karnataka, India, Austin USA

  • 🌐 Global Program Management | Driving Strategic Initiatives with Scale, Precision, and Impact 🧭📦🚀
  • Grateful for the opportunity to lead large-scale programs that have shaped business transformation and generated significant value.
  • As Program Manager for Material Management Global (M2G) at Dell, I was at the helm of one of the company’s key strategic initiatives, involving:
  • 📍 200+ team members
  • 🌍 Spread across 5 countries
  • 🎯 Driving global alignment, efficient material flows, and operational excellence
  • My responsibilities spanned:
  • 🗂️ Project & Program Management
  • 👥 People Management
  • ✅ End-to-End Delivery Leadership
  • 🏆 Key Achievements
  • 🔥 Maximus Workflow Project – Best Project Award Winner, recognized for exceptional delivery quality and stakeholder satisfaction
  • 🏗️ Singapore Design Center Project – Successfully led the setup of a new Dell company in Singapore, which achieved $50M+ in revenue within its first year — a milestone in Dell’s global growth story
  • This journey honed my ability to navigate cross-cultural teams, lead with strategy and empathy, and deliver programs that not only meet expectations — but exceed them.
  • Excited to keep building global tech ecosystems that scale, innovate, and deliver measurable results.
  • #GlobalProgramManagement #Dell #StrategicInitiatives #TeamLeadership #EnterpriseDelivery #MaterialManagement #AwardWinningProjects #SingaporeSuccess #TechLeadership #ProgramManager #DigitalTransformation

Satyam computer services ltd

Senior Software Engineer

Feb 2000Aug 2003 · 3 yrs 6 mos · Bangalore, Australia, Singapore

  • 🌏 Versatile Tech & Business Leadership | Asia-Pacific Onsite Experience with Fortune 500 Clients 🤝
  • Over the course of my career, I've worn multiple hats — combining technical expertise, project delivery, and client engagement across roles such as:
  • 🔧 Senior Developer
  • 📋 Project Lead
  • 📈 Business Development Lead
  • 🌍 Onsite Coordinator – Asia Pacific (Australia & Singapore)
  • 🌐 International Client Experience
  • Spent 1.5 years working onsite in Australia and Singapore, leading initiatives and collaborating directly with global teams to drive results.
  • Worked with industry-leading clients, including:
  • 🏢 Motorola
  • 💻 Intel
  • 🔬 Applied Materials
  • 📡 Fujitsu
  • 📲 eServe Global
  • These experiences helped sharpen my ability to bridge technology with business goals, manage cross-cultural teams, and deliver value-driven solutions in dynamic environments.
  • 🎯 Whether it was leading teams, driving client growth, or managing delivery onsite, every role added to a career rooted in adaptability, execution, and partnership.
  • Let’s keep collaborating across borders and industries.
  • #TechLeadership #BusinessDevelopment #ProjectManagement #AsiaPacific #OnsiteExperience #Fortune500 #Australia #Singapore #ClientSuccess #SoftwareDelivery

Education

PES University

BE — Comp Sc

Jan 1991Jan 1995

Symbiosis Centre for Distance Learning

PGDBA — Finance

Jan 2008Jan 2010

The ICFAI University, Dehradun

Advance Diploma in Business Management — Marketing

Jan 2003Jan 2006

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