Jul 2014 – Mar 2020 · 5 yrs 8 mos · Texas, United States · Remote

• ▶️ 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐈𝐓 𝐌𝐨𝐝𝐞𝐫𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐥𝐨𝐮𝐝 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧
• Led global IT operational modernization, and delivered 𝐬𝐜𝐚𝐥𝐚𝐛𝐥𝐞, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝, 𝐚𝐧𝐝 𝐬𝐞𝐜𝐮𝐫𝐞 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬.
• ➡️ 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 & 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬
• 👉 𝐂𝐥𝐨𝐮𝐝 & 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 - Designed enterprise-wide 𝐜𝐥𝐨𝐮𝐝 & 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐟𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤𝐬 and solutio, reducing cloud costs 𝐛𝐲 𝟑𝟓%.
• 👉 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 - Advised C-suite leaders on aligning 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐢𝐧𝐯𝐞𝐬𝐭𝐦𝐞𝐧𝐭𝐬, driving digital transformation, agility, and efficiency.
• 👉 𝐈𝐓 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 - Built 𝐀𝐈-𝐝𝐫𝐢𝐯𝐞𝐧 𝐈𝐓 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧, reducing manual effort by 𝟏,𝟓𝟎𝟎+ 𝐡𝐨𝐮𝐫𝐬/𝐦𝐨𝐧𝐭𝐡.
• 👉 𝐒𝐜𝐚𝐥𝐚𝐛𝐥𝐞 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 -Deployed $𝐌𝐌 𝐦𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 managing 𝟒𝟓𝟎𝟎𝟎+ 𝐂𝐈𝐬, ensuring resilience.
• 👉 𝐃𝐞𝐯𝐎𝐩𝐬 𝐚𝐬 𝐚 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 - Spearheaded DevOps adoption, accelerating software delivery across global teams.
• 👉 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 & 𝐌𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 - Delivered 𝐞𝐧𝐝-𝐭𝐨-𝐞𝐧𝐝 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐦𝐨𝐧𝐢𝐭𝐨𝐫𝐢𝐧𝐠 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬, enhancing IT visibility and security.
• ➡️ 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐈𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞𝐬 & 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐈𝐦𝐩𝐚𝐜𝐭
• 👉 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 & 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 - Led team of architects and consultants, driving scalability and operational efficiency.
• 👉 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐀𝐝𝐯𝐢𝐬𝐨𝐫𝐲 - Established a 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐚𝐝𝐯𝐢𝐬𝐨𝐫𝐲 𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧 for managed services, boosting 𝐍𝐏𝐒 𝐚𝐧𝐝 𝐜𝐥𝐢𝐞𝐧𝐭 𝐫𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧.
• 👉 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 𝐄𝐧𝐚𝐛𝐥𝐞𝐦𝐞𝐧𝐭 - Developed 𝐮𝐬𝐞-𝐜𝐚𝐬𝐞-𝐝𝐫𝐢𝐯𝐞𝐧 𝐚𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞𝐬, reducing engineering escalations by 𝟑𝟎%.
• 👉 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 & 𝐔𝐩-𝐬𝐤𝐢𝐥𝐥𝐢𝐧𝐠 - Launched global training programs on CA, AWS, Ansible, Elastic, OpenShift, and Docker.

Oct 2007 – Jul 2014 · 6 yrs 9 mos · South Carolina, United States · On-site

• ▶️ 𝐃𝐚𝐭𝐚𝐜𝐞𝐧𝐭𝐞𝐫 & 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩
• 👉 Directed end-to-end IT operations and architecture for Public Sector clients, ensuring high availability, security, & scalability across mission-critical datacenter environments.
• 👉 Managed multi-vendor technologies, GTM, LTM, advanced network routing, storage solutions, BC & DR strategies, & enterprise servers.
• ➡️ 𝐊𝐞𝐲 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬
• 👉 Transformed IT Governance & Strategy – Led IT operations with structured governance model, aligning technology initiatives with business objectives to enhance efficiency & scalability.
• 👉 $22M Datacenter Implementation – $1M Cost Savings – Successfully executed a large-scale datacenter deployment, optimizing team contributions to reduce implementation costs.
• 👉 Executive Stakeholder Engagement – Partnered with C-suite leaders to develop technology roadmaps, cost projections, and cost-benefit analysis, ensuring alignment with business goals.
• 👉 Vendor Management – Led selection, negotiation, and partnerships to ensure high-quality IT service delivery.
• 👉 Enterprise Architecture Leadership – Provided strategic architectural guidance in the Datacenter development, ensuring secure, scalable, high-performing solutions.
• 👉 Technology & Innovation – Collaborated with technologists & sales to integrate emerging trends into infrastructure strategies.
• 👉 24x7 IT Support & Risk Mitigation – Established a multi-tier support model with proactive risk identification, ensuring uninterrupted IT services aligned with business impact and priorities.
• ➡️ 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐂𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐨𝐧𝐬
• 👉 Go-to-Market & Solution Launch – Spearheaded the launch of new IT solutions, enabling market expansion & improved service delivery.
• 👉 Center of Excellence (CoE) – Developed & executed a CoE service model, enhancing partner & global service team performance.
• 👉 Customer & Partner Success – Led a team of datacenter design architects, IT operations & support.

Oct 2006 – Sep 2007 · 11 mos

• Managed IT infrastructure including network, systems, and voice and provided high availability of services to user community.
• Implemented technological best practices in existing environments to improve network efficiency. Conduct network & security audits regularly.
• Implemented Helpdesk facilities to ensure 24X7 IT Support for local and remote users.
• Participated in day to day network and other system maintenance activities. Participated in scheduled patch windows in order to patch network devices and servers on periodic basis.
• Provided extensive support to other project teams to resolve their IT issues and provided best solution to meet their requirements by considering network and security concern.
• Administrated Active Directory architecture of various corporate locations with more than 50 domain controllers in physical and virtualized environments.
• Designed & administered site-to-site VPN connectivity across various corporate locations
• Worked on troubleshooting critical network issues. Designed corporate level Access Policies.