Sep 2024 – Apr 2025 · 7 mos · Calgary, AB · On-site

• Gathered user requirements, developed logical and physical specifications, and created technical documentation to guide the development of proprietary database and CRM systems
• Analyzed property data using Power BI to generate market-level insights and visualizations improving data-driven decision-making and supporting marketing initiatives
• Customized the Zoho CRM platform to centralize leads, contacts, accounts, and deals across capital and property markets, improving data organization, accessibility, and accuracy
• Developed an end-to-end web application using React.js and Express.js to perform CRUD operations on the database, enabling non-technical users to manage real estate data with 70% greater efficiency
• Streamlined CIM report production by automating tasks and designing AI-assisted templates, standardizing outputs, reducing manual work, and decreasing turnaround time by 3 days per report
• Coordinated with vendors to set up demos and build long-term partnerships for technical products supporting internal business needs

Aug 2024 – May 2026 · 1 yr 9 mos · Calgary, AB · On-site

• Guided 50+ customers weekly, improving their shopping experience and supporting sales goals
• Supported back-end operations, including receiving and shipping inventory, stockroom organization, inventory audit reporting, and merchandise tagging/categorization, enabling staff to fulfill customer requests 30% faster
• Maintained front-end store presentation through advertisement setups, visual display arrangements, and product-not-on-floor reporting to increase customer engagement
• Assisted in onboarding and training new employees on store operations and product knowledge

Jan 2024 – Mar 2024 · 2 mos · Calgary, AB · Remote

• Conducted competitor market research and communicated findings and recommendations to the management team
• Developed user interfaces using React for the company’s new product website
• Reviewed and analyzed financial statements (balance sheet, income statement, cash flows, shareholders equity) and evaluated performance using key financial ratio categories (liquidity, profitability, leverage, and efficiency)
• Performed financial forecasting for 2024–2025

Oct 2022 – Jul 2023 · 9 mos · Chennai, Tamil Nadu, India · On-site

• Developed user interfaces for a US-based retail web application using Angular and JavaScript, enabling inhouse teams to manage over 1 million SKUs
• Implemented 100+ RESTful APIs for a US-based logistics web application using Java, Spring Boot, and MySQL, supporting business operations
• Presented product demos to potential clients and ensured follow-up for conversions

Jul 2021 – Feb 2022 · 7 mos · Bengaluru · Remote

• Developed user interfaces for dashboards using React in the commercial banking department
• Automated customer data processing with a Python script, saving 10 manhours weekly
• Performed code-management and provided deployment-support
• Trained in AGILE methodologies and full-stack development

May 2021 – Jun 2021 · 1 mo · Manama · Hybrid

• Collaborated with stakeholders to gather and understand requirements for a business website for Let's Padel (a sports company), translating needs into clear functional specifications
• Designed user interfaces and prepared functional documentation to guide development and ensure alignment between business goals and technical implementation
• Coordinated with vendors and supervised the development of a web application, ensuring timely delivery and alignment with project requirements

May 2020 – Oct 2020 · 5 mos · Chennai · Remote

• Designed, developed, and deployed a business website using the MERN stack for PWEVR (an EV startup incubatee), to establish its digital presence and showcase products and services
• Designed a concept mobile app interface in Adobe XD to demonstrate user interaction flows for EV charger discovery, access, and management

Dec 2018 – Dec 2018 · 0 mo · Manama · On-site

• Supported internal reporting by using SQL based ETL processes to prepare Tableau dashboards aligned with business requirements
• Worked with CRM and ERP systems to support day-to-day business operations and data management processes