Mar 2022 – Oct 2025 · 3 yrs 7 mos · Odisha, India · On-site

• As a Senior HR Manager at RoyalBirds Group, I am responsible for overseeing all aspects of human resources functions and ensuring the development of a positive organizational culture. I work closely with leadership to align HR strategies with business objectives, driving employee engagement, retention, and organizational growth.
• Key Responsibilities:
• 🔹 Lead recruitment efforts for key positions, ensuring top-tier talent acquisition
• 🔹 Develop and implement HR policies and strategies aligned with organizational goals
• 🔹 Manage employee relations, addressing concerns, grievances, and fostering a positive work environment
• 🔹 Drive employee development programs, including training and career progression initiatives
• 🔹 Oversee performance management processes, including feedback, evaluations, and goal setting
• 🔹 Conduct compensation and benefits reviews to ensure competitive and equitable structures
• 🔹 Lead compliance with labor laws and ensure all HR practices are legally sound
• 🔹 Collaborate with leadership to cultivate leadership development initiatives

Sep 2021 – Mar 2022 · 6 mos · Odisha, India · On-site

• As an experienced Human Resources Manager at Royalbirds Group, I was responsible for overseeing the end-to-end HR operations and fostering a dynamic work environment. I played a key role in talent acquisition, employee relations, and performance management. By implementing HR strategies, I contributed to the company’s growth and a positive workplace culture.
• Key Responsibilities:
• ✔ Talent Acquisition & Recruitment: Managed the full recruitment cycle, from sourcing to onboarding, ensuring a diverse and skilled workforce.
• ✔ Employee Relations: Acted as the point of contact for employee concerns and conflict resolution, promoting a collaborative workplace.
• ✔ Training & Development: Facilitated training programs to enhance employee skills and career growth, aligning with business goals.
• ✔ Performance Management: Led performance appraisals and feedback sessions to drive employee growth and productivity.
• ✔ HR Compliance: Ensured adherence to labor laws and company policies, maintaining a legal and ethical work environment.
• ✔ Payroll & Benefits Administration: Oversaw payroll processing and managed employee benefits programs.
• I helped drive the company's human capital strategy by aligning HR practices with business objectives, ensuring that the workforce remained motivated and engaged throughout my tenure.

Aug 2018 – Jul 2021 · 2 yrs 11 mos · Los Angeles, California

• Took a dedicated career break to focus on professional development through higher education. Engaged in advanced studies to enhance industry knowledge, leadership skills, and strategic HR expertise. This period allowed me to gain fresh perspectives, expand my professional network, and stay updated with evolving business and HR trends. Now leveraging this experience to drive impactful HR strategies and organizational growth.

Feb 2015 – Aug 2018 · 3 yrs 6 mos · Delhi, India · On-site

• As a Human Resources Assistant, I played a key role in supporting HR operations, ensuring smooth execution of HR functions, and enhancing employee experience. My responsibilities included:
• 🔹 HR Operations & Administration – Managed employee records, maintained HR databases, and assisted in HR policy implementation.
• 🔹 Recruitment & Onboarding – Supported talent acquisition processes, coordinated interviews, and facilitated onboarding of new employees.
• 🔹 Payroll & Benefits Administration – Assisted in payroll processing, managed employee benefits, and handled queries related to compensation.
• 🔹 Employee Engagement – Organized employee engagement programs, facilitated HR events, and contributed to workplace culture initiatives.
• 🔹 Compliance & Documentation – Ensured adherence to labor laws and company policies, maintained compliance records, and supported audits.
• 🔹 HR Support & Coordination – Acted as a point of contact for employee inquiries, provided HR assistance, and coordinated between departments.
• This role helped me build a strong foundation in HR processes and develop expertise in people management and organizational support.

May 2014 – Feb 2015 · 9 mos · Pune, Maharashtra, India · Remote

• As a dedicated Customer Service Representative at LIC Housing Finance Limited, I played a vital role in delivering excellent service to clients, ensuring their inquiries and concerns were addressed promptly and professionally. My responsibilities included:
• 🌟 Client Interaction: Engaged with customers to provide information about products, services, and policies, ensuring a seamless communication experience.
• 📞 Issue Resolution: Effectively handled and resolved customer complaints, improving satisfaction and retention.
• 📊 Product Guidance: Assisted clients in navigating housing finance options and understanding loan processes.
• 💻 Remote Support: Provided consistent remote support, leveraging technology to manage customer requests and maintain high standards of service.
• 📈 Record Maintenance: Documented and tracked customer interactions, ensuring accurate records for future reference.
• I developed strong communication skills, honed my problem-solving abilities, and consistently met performance targets. This experience helped me build a customer-centric approach and enhanced my understanding of the financial services industry.