Nov 2020 – Jun 2021 · 7 mos · Mumbai, Maharashtra, India · On-site

• My responsibilities encompassed overseeing and supporting the sales team, ensuring they meet and exceed targets, and maintaining high standards of customer service.
• Actively contributed to sales strategy development, identifying new opportunities for growth, and implementing effective sales techniques.
• Additionally, helped team analyze market trends, customer feedback, and competitor activity to refine sales approaches and capitalize on market opportunities.
• My role also involved collaborating with other departments to streamline processes, optimize sales workflows, and contribute to the overall success and expansion of the sales department.

Jan 2020 – May 2020 · 4 mos · Mumbai Area, India · On-site

• Initiated engaging phone conversations with prospects following completion of demo classes for their children. Demonstrated a proactive approach in intensively following up with prospects, tactfully guiding them through the sales cycle, and instilling a sense of urgency to facilitate timely closures.
• Communicated diligently and consistently primed leads through diverse channels, ensuring a comprehensive and effective outreach strategy. Thrived in meeting and surpassing weekly targets within a high-pressure, performance-driven, and competitive environment.
• Monitored personal performance meticulously, contributing significantly to team achievements. Tracked crucial metrics such as conversion rates, average revenue per lead, and per sale, maintaining a keen focus on continuous improvement.

May 2019 – Dec 2019 · 7 mos · Mumbai Area, India · On-site

• Instrumental in the establishment of a pioneering vertical at Jaro Education, where I played an integral role in orchestrating diverse functions encompassing B2C and B2B sales, as well as fostering strategic partnerships and orchestrating promotional events across premium venues such as malls, multiplexes, theme parks, and upscale residential complexes.
• My responsibilities entailed proactive engagement in calling prospective leads, adeptly nurturing cold leads, and orchestrating impactful demonstrations to showcase our offerings to both parents and students.
• In the realm of B2B initiatives, I orchestrated strategic alliances with educational entities, including tuition centers and schools. This involved positioning Topp-Scholar as their digital partner and negotiating Memorandums of Understanding (MoUs) designed to facilitate partnerships on a revenue-sharing model.

Feb 2018 – Mar 2019 · 1 yr 1 mo · Bangalore · On-site

• My role at Fugenx encompassed the comprehensive customer acquisition process, commencing with the collection of customer requirements. This involved crafting tailored scopes of work, leading negotiations on pricing and timelines, culminating in the creation and finalization of contracts, ultimately securing client endorsement.
• A significant highlight of my tenure revolved around Channel Partnership, both on a national and international scale. This intricate responsibility entailed sourcing potential partners, initiating need-based discussions, engaging in targeted outreach including cold calling, succinctly articulating partnership propositions, and navigating discussions with CXOs to elicit and understand partner requirements. Operating exclusively within the US, EMEA, and domestic markets, I gained experience in managing diverse market landscapes.

Aug 2016 – Mar 2017 · 7 mos · Bangalore

• Key responsibilities encompassed managing customer inquiries via calls to ensure utmost satisfaction, proficiently resolving issues, upholding exceptional communication standards, educating customers, adeptly addressing objections, and attaining predefined organizational targets and benchmarks.