Jan 2023 – Jan 2025 · 2 yrs · Singapore · On-site

• Led IBM’s strategic growth and regional expansion across Asia Pacific, overseeing cross-functional teams and driving performance across diverse, complex markets. Focused on strengthening enterprise client relationships, delivering IBM’s value proposition, enabling a high-performing partner ecosystem, and ensuring excellence in services delivery and customer success. Provided strong leadership to regional teams, fostering a high-performance culture grounded in accountability and collaboration.
• Achieved sustainable revenue growth across key industry verticals by championing innovation, operational efficiency, and a customer-first mindset. Collaborated closely with regional and global leadership to align go-to-market strategies with evolving market needs and client transformation priorities.

Jan 2020 – Jan 2023 · 3 yrs · Singapore, Singapore · On-site

• Directed VMware’s regional strategy across Asia Pacific and Japan, focusing on accelerating growth through comprehensive channel development and partner enablement programs. Led cross-functional teams to drive revenue expansion and deepen market penetration in a rapidly evolving cloud and virtualization landscape. Strengthened strategic relationships with executive clients and partners, ensuring alignment between customer needs and VMware’s innovative solutions. Delivered excellence in professional services and customer success, enabling sustained business impact.
• Fostered a collaborative, high-performance team culture, empowering talent to exceed ambitious targets. Partnered with global leadership to shape and execute adaptive go-to-market strategies tailored to the unique demands of diverse APJ markets.

Jan 2018 – Jan 2020 · 2 yrs · Singapore, Singapore

• Held full P&L responsibility for a multi-million-dollar professional services and customer success business across Asia Pacific, driving strategic growth through market expansion, industry-focused plays, and adoption of emerging technologies including cloud, AI/ML, and automation. Led end-to-end execution across sales, delivery, and partner ecosystems, while building scalable go-to-market models and ensuring delivery excellence. Oversaw cross-functional, multi-country teams, aligning operations, financial performance, and customer outcomes. Partnered with C-level stakeholders to shape transformation agendas, accelerate time-to-value, and deliver sustained impact across key industries such as financial services, telecom, public sector, and manufacturing.

Jan 2018 – Jan 2020 · 2 yrs · Singapore, Singapore

Jan 2014 – Jan 2018 · 4 yrs · Singapore, Singapore

• As Practice Leader for Digital Strategy and Transformation at Infosys Consulting, I led cross-industry engagements with full P&L accountability, driving large-scale programs across retail and corporate banking, capital markets, insurance, telecommunications and network services, public and private healthcare, and mining, energy, and utilities. I worked closely with C-suite stakeholders to shape strategic digital roadmaps focused on business model innovation, operational transformation, and data-driven decision-making—leveraging cloud platforms, intelligent automation, and machine learning. I collaborated with global technology vendors and hyperscalers to co-develop industry-specific solutions, ensuring alignment with regulatory requirements, customer expectations, and sustainability goals. I also built and led high-performing consulting teams across geographies, delivering measurable value and long-term outcomes for clients navigating complex transformation journeys.

Jan 2011 – Dec 2014 · 3 yrs 11 mos · Singapore, Singapore

• Led the launch of new digital advertising platforms that significantly enhanced ad revenue and campaign effectiveness. Managed and developed a high-performing regional team, driving collaboration and execution excellence. Negotiated long-term contracts with major clients, fueling strong renewal rates and new business growth. Oversaw strategic relationships with IT vendors to ensure alignment with business objectives and service standards. Championed the adoption of analytics-driven sales strategies through collaboration with technology partners, improving conversion efficiency and reducing acquisition costs.

Jan 2009 – Jan 2011 · 2 yrs · Singapore, Singapore

• Led the migration of customer data for over 29 million AIA Insurance clients across Asia Pacific, coordinating multiple IT vendors to ensure a smooth and efficient transition Directed digital insurance marketing campaigns, analyzing campaign maturity to optimize performance and achieve a strong return on investment.

Jan 2005 – Jan 2008 · 3 yrs

• Managed key enterprise accounts across multiple regions, fostering strong client relationships and ensuring alignment with business objectives. Worked with diverse, cross-functional teams spanning field sales and development across several countries, driving end-to-end business development and delivery excellence.

Jan 2003 – Jan 2005 · 2 yrs

• Reduced technical debt by refactoring legacy codebases, lowering maintenance costs by 30% and improving system reliability
• Enabled rapid deployment of new features through adoption of DevOps practices, accelerating time-to-market by 15% while maintaining high-quality standards