Dec 2023 – Jan 2025 · 1 yr 1 mo · Austin, Texas, United States · On-site

• Provided support on Synopsys Test solutions and software to various Synopsys' customers such as Samsung, Ericsson, NXP, among others.
• Help customer's implement Synopsys new flagship Scan compression solution, SEQ compression and Streaming Fabric by:
• Providing tool and IP training
• Help debug tool crashes and tool unexpected behavior and help triage these issues with Synopsys
• R&D
• Help with coverage improvement analysis
• Pattern simulation mismatch debug.
• Help customers find solutions to bugs and enhancements for DFT synthesis solutions in fusion
• compiler.
• Provide support on general questions for TestMAX Advisor (spyglass dft) Tool.

Mar 2019 – Feb 2022 · 2 yrs 11 mos · Guadalajara Area, Mexico

• Architected the Scan Compression structures and created, and verified ATPG patterns for stuck and transition faults on a consumer application IP.
• Working on several projects for Advanced Micro Devices by running the DFT flow:
• Scan Insertion/Stitching
• Test Compression
• ATPG pattern creation and verification
• Post silicon ATPG patterns debug

Nov 2017 – Mar 2019 · 1 yr 4 mos · Guadalajara Area, Mexico

• Maintain and verify the DFT blocks on the design. (jtag, bsdl, AC/DC scan)
• Run tests and simulations to verify the functionality of RTL designs on SerDes design projects.
• Create verilog models based on analog blocks by reading the schematic and creating a behavioral version for digital simulations.
• Automation and scripting of simulation and reporting tasks in TCL, tcsh bash, etc.

Mar 2017 – Nov 2017 · 8 mos · Mexico

• Provide meaningfull insighsts on Corporate Marketing KPIs
• Web Traffic analytics using Adobe Analytics.
• Campaign Performance reporting using Eloqua and Adobe Analytics
• Marketing Funnel performance on Eloqua, Adobe Analytics & Salesforce
• Build a Data Warehouse architecture using python's data science libraries to interact with marketing sysems' APIs and then inserting the data on a Linux Postgresql server in order to have a set of Marketing BI dashboards using Tableau server.
• Automate several marketing operational processes to improve my team's efficiency.

Jun 2015 – Mar 2017 · 1 yr 9 mos · Toluquilla

• Responsibilities:
• Setup, configure and maintain the Eloqua Email Marketing Campaigns. (The configuration involves creating a campaign flow diagram in the Eloqua canvas and creating the assets using html, javascript and css)
• Extract and transform data for campaign performance reporting.
• Coordinate with the worldwide marketing teams to achieve operational excellence.
• Create business reports using the various tools to mine, extract and transform data for management to be able to report on the business metrics.
• Achievements:
• Assisted the Business Process Improvement Team with developing an internal web tool to improve the control of employee resources on the Marketing Business Services department using ASP.NET.
• Automated operational task of my team members using macros and scripts to improve efficiency. (At least 3 different business processes positively impacted by the automation tools)
• Become the one of the main points of contact for Eloqua reporting and data analysis.

Feb 2012 – Dec 2014 · 2 yrs 10 mos · Mexico

• Responsibilities: Part of the Marketing Automation Team, I was in charge of Administering the marketing contact data incoming from various marketing sources and upload them into the Marketing Automation System (Eloqua).
• Achievements:
• Created software tools to improve the speed and accuracy on the process, interacting with Excel, Visual Basic, Eloqua, Siebel, Teradata, Tableau, HTML and PHP, since the process of cleaning the incoming contact data was fairly manual. My tool helped improve the speed of the process around 500% and significantly improve the quality and normalization of the data entering the system.
• Automated Eloqua and Siebel data mining and conversion into dashboards for monthly scorecards by connecting several data sources.
• Worked as a Team Lead, providing training, workload balancing, and leadership support to a group of 3 Data Administrators in Q3-Q4 term in 2013.
• Proactively created and implemented several automation tools to help improve the efficiency on operational tasks of my team.

Mar 2011 – Nov 2011 · 8 mos

• Responsibilities: Supervise and lead a group of mechanics to observe the status and requirements of a production line. Take care of Preventive Maintenance, Reparations and Modifications on the line´s machinery.
• Supervise the line when producing during maintenance shift, observing machinery´s and staff performance by checking on good practices and operational procedures to achieve the required level of quality, production rate and avoiding losses by making good use of the company´s resources.

Oct 2008 – Mar 2011 · 2 yrs 5 mos

• Responsibilities: Lead a team of Tech Support agents to achieve quality and operational metrics being the tier one support for Comcast Video Services. I acquired experience and training on leadership skills, employee management, payroll process, operational metrics, statistical trends, action plans and quality processes.
• Achievements:
• Led my team of Tech support agents to achieve Excellent Quality scores during the Video DTA migration Project, being the top call quality team on the campaign for 2 quarters.
• Proactively planned and executed a quality and sales improvement action plan with other team members that helped increase the performance on the Comcast Video Tech Support Campaign Metrics.

Apr 2008 – Oct 2008 · 6 mos

• Responsibilities: Customer Service Representative in 3 different campaigns. Acquired mortgage CS, credit card CS and Video Tech support skills.
• Achievements:
• Got promoted to coach in just 6 months by showing leadership aptitudes and Customer Service Skills.