Rishang Kori — Associate Consultant

Working with "eClinicalWorks", a US based MNC, having its own EHR product providing full-scale secured, cloud-based solutions with stronger Patient Engagement products in Healthcare-IT. (Core EHR | Patient Engagement products) ➜Serving the product-based company, as an SME (Subject Matter Expert) and performed various roles as : R&D Specialist | Analyst | Technical Account Manager | Mentor. ➜Dedicatedly handling diverse Patient Engagement products from back-end to the user interface, in integration with EHR/EMR. ➜Providing mentorship on: Product architecture | Critical issues | RCA | Implementation, ensuring Patient Safety, HIPAA and Compliance. ➜Interact with US-based clients, solve product issues, gather feedback, and perform RCA's at various instances. ➜Stabilize products, gather requirements from clients and work with concerned teams to satisfy customer needs and increase product usability. ➜Provide enhancements and interact with stakeholders and PA in a timely manner, to contribute towards making strategic business decisions. ➜Experience in leading resources from cross functional teams and Implementation Account Management team. ➜Contributed and helped the organisation on data quality improvement(documentation) via internal projects. ➜Rich experience in handling 'Hierarchical escalations', and working with mass revenue generator accounts from verticals like : Enterprise | Hospital | Community-I/II | Private | PGL(Post Go-Live) Products I assist on: ➤ eClinicalWorks EHR (Electronic Health Records) ➤ Telehealth (also known as, Televisits | Telemedicine | Virtual Visits | healow-TV) ➤ Patient Portal | ePayments ➤ healow Open Access ➤ Progress Notes/Patient Charts - healow hub ➤ healow health Trackers ➤ healow App - iOS/Android ➤ eClinicalMessenger ➤ healow eCheckin (Contactless checkin)

Stackforce AI infers this person is a Healthcare IT expert with a focus on EHR and Patient Engagement solutions.

Location: Ahmedabad, Gujarat, India

Experience: 9 yrs 11 mos