Oct 2022 – Dec 2023 · 1 yr 2 mos

• With a $10B valuation and delivering over 3 million orders daily across 600+ cities, Swiggy is India's #1 food ordering and delivery solution. Started in 2014 as a food delivery platform, Swiggy also has meal subscriptions, grocery, meat & alcohol delivery, and more.
• Achievement Unlocked: This is my 5th role in 5 years at Swiggy 🎉
• Key Responsibilities at Senior EM Role - Managerial + Technical
• Manager of Manager - leading a total of 15 frontend & mobile app engineers across two teams.
• Owner for Swiggy Driver App (10 million downloads, 500k active users) & 6 internal critical operations dashboards.
• Brownfield migration of Swiggy's driver app to a modern tech stack - module by module - with 1.5 million LoC completed in 1 year.
• Defining the tech vision and strategy for the Driver Experience charter including building a low-code dashboard framework.
• Manage two full-stack engineering teams that will focus on greater cohesion, improved speed of execution, and building platforms for Swiggy's driver products.
• Creating and delivering company-wide initiatives like DLS - a design library of components built for 6 React Native applications across orgs within Swiggy
• Bridge the gap between operations and engineering, enabling faster execution of high-impact projects and unlocking potential
• Define & Execute the short and long-term tech investments that ensure the quality of deliverables and their impact on Swiggy drivers.
• Coaching the next generation of leaders and managers.

Oct 2020 – Sep 2022 · 1 yr 11 mos

• Key Responsibilities in the EM Role:
• Manage the Swiggy Delivery App team in delivering high-performance and reliable experience for our delivery partners.
• Scaled the team from 4 engineers to 12.
• Created a second full-stack engineering team to standardize internal dashboards and low-code tooling.
• Set up and drive the vision of having one consolidated platform for all verticals across Swiggy.
• Continued focus on instrumentation, automation, and monitoring to ensure high-quality products.
• Mentoring software engineers.

Apr 2020 – Oct 2020 · 6 mos

• While transitioning from a SDE3 to an Engineering Manager role, I took over the Driver App team's responsibilities - with 4 engineers - and the team's migration to MFP organisation.
• Responsibilities at this role
• Grew the team from 4 to 8 engineers
• Helped with transition of the driver app team from Storefront to MFP org
• Setup processes in place for talent, release and project management.

Oct 2018 – Mar 2020 · 1 yr 5 mos

• In the SDE3 role, I was leading a team of 3 full-stack engineers and multiple initiatives in Swiggy's CRM Engineering team. We created some of the most critical services for the CRM stack - Oneview dashboard, IGCC gratification systems, Event log aggregation service, etc.
• Responsibilities at this role
• The biggest GraphQL implementation within Swiggy - called Oneview dashboard - with about 130+ upstream dependencies. This is used by 10k+ users.
• Increased emphasis on unit testing (jest), visual testing (storybooks), E2E tests (cypress.io) and component sharing (npm packages, lerna), server-side rendering (NextJS)
• Building more fluid experiences for customers via chat, ticket, and voice mediums.
• Lead the efforts around building an in-house chatbot and chat framework for creating a seamless customer experience.
• Cross-team collaboration within and outside Swiggy for various integration.
• Modernize customer support agents' tools for better visibility, faster prediction, and solution to customer concerns.
• Measure, monitor, and improve system and business metrics
• Hiring-related activities

Nov 2017 – Sep 2018 · 10 mos

• If you are one among our 100 million users who used Swiggy Chat for talking to a bot or agent or a delivery partner, I'm the one who single-handedly built its frontend stack.
• Responsibilities at this role
• Creating conversation flows using chatbots and smart actions.
• Building intelligent tools that help Swiggy Customer Agents to swiftly act upon incidents.
• System-wide monitoring and analytics that reduces downtime.
• Continued learning about scalability and availability
• Tech Stack:
• React, NodeJS, Ruby on Rails, WebComponents, Kubernetes

May 2016 – Nov 2017 · 1 yr 6 mos · Bengaluru Area, India · On-site

• Perk’s Rewarded Engagement Platform brings together the interests of advertisers and consumers to deliver profound insights and actionable results.
• Main Responsibilities and Achievements:
• Completed the new perk.com version 2 site with a brand new authentication (session sharing across domains) logic
• Launched new version of perktv, effectively reducing the errors by about 80% compared to previous version (as per Sentry)
• Main frontend engineer for Perk Admin v3 - a centralized control panel that handles user activity, perk app configurations, redemption flows, tax calculations, report management, user permissions etc from the older CodeIgniter codebase to a massive 250+ components powered Angular 4 + TypeScript based progressive web app.
• Upgraded build system to Webpack for about 8 frontend projects
• Added E2E and Unit tests to existing projects making them much more stable.
• Integrated the latest (CircleCi 2.0 using Docker) and greatest features of Continuous Integration and Deployment (deploybot)
• Numerous features, code optimizations, performance improvements and other non functional requirements.

Jul 2014 – May 2016 · 1 yr 10 mos · Greater Bengaluru Area · On-site

• Optym had made it their mission to bring efficiency to these networks. Since 2000, they have created optimization, simulation and data analytics solutions for Fortune 500 companies around the world. Backed by decades of research and knowledge, Optym products empower the clients in the railroad, airline, trucking, mining, shipping and retail industries as they streamline operations and cut costs.
• Responsibilities :
• Lead the application development team of VIEWR and RouteMAX.
• Core contributors to the overall architectural design and UX patterns
• Point of contact for ew feature discussions, release management & code review.
• Involved in hiring related activities.

Oct 2011 – Jul 2014 · 2 yrs 9 mos · Greater Chennai Area · On-site

• Productive member of HCL’s Mobility CoE (Centre of Excellence) - a centralized team in HCL to provide mobile application development, consultation and testing throughout HCL Engineering R&D Services (ERS). Responsibilities were:
• [First Year] Mobile app developer - iOS Native, Android Native, Cross Platform (PhoneGap, Appcelerator titanium, jQuery Mobile) - working on quarterly projects and quick prototyping.
• [Second Year] Web application engineer for larger projects.

May 2010 – Jul 2011 · 1 yr 2 mos · Kochi, India · On-site

• Responsibilities
• Created a RSS feed for Google News syndication for kochiservnet portal
• Full stack development - PHP, MySQL and JavaScript