Jan 2022 – Jan 2023 · 1 yr

Apr 2021 – Dec 2023 · 2 yrs 8 mos · Bengaluru, Karnataka, India

• Building Fave - A smart and rewarding UPI App
• Successfully launched and scaled Fave in India [1 million+ users with a 4.5 ⭐ on the Play Store]
• Collaborated with cross-functional teams, such as engineers, product designers, sales, marketing, and data engineering, to drive the consumer product strategy and achieve a 40% boost in monthly active customers (MACs).
• Mentored product and growth managers and product designers to help them succeed in their respective product domains on the consumer app, which serves approximately 50,000 monthly active users (MAUs).
• Established instrumentation and A/B testing processes for Pine Labs group.
• Streamlined procedures for tracking user behavior to enable an experimentation-oriented approach to product optimization, resulting in a significant increase in the number of A/B tests conducted per quarter (from 0 to 3).

Apr 2021 – Sep 2021 · 5 mos · Bengaluru, Karnataka, India

Oct 2019 – Apr 2021 · 1 yr 6 mos · Gurugram, Haryana, India · Hybrid

• Wheelseye is the largest trucking tech platform in India, can be easily recognized by its stickers found on the back of one in every 5 trucks plying on Indian Highway 😊
• Making logistics efficient by empowering Fleet Owners 🚚
• Played a pivotal role in building India's largest truck owner's platform - 1.7 million+ Trucks and 1 million+ Trucker (Scaled the app to be super-efficient for the growing user base)
• Led the Product Vision, Strategy, Roadmap, and Development for Payment and Core Communication Programme - Enabled an app-based payment for toll, fuel, and parking | Build an effective communication network for Truck Owners and Drivers
• Spearheaded building of an integrated control tower ( operations insights platform) and customer care system (Automated CRM and Communication Platform) - Bringing 360-degree visibility around CE/ Sales/ Ops activities for improving operational efficiency

Nov 2018 – Dec 2020 · 2 yrs 1 mo · India

• Standardizing classroom study with the objective of bridging student<>teacher and making quality education accessible.
• Created the overall vision for the company and devised a business plan around it and
• Build Community, Product and Omni-channel for marketing
• Set up a team of 10 exceptionally talented individuals in the field of sales, marketing, and engineering
• Partnered with 20+ study centres and tutorials across Karnataka, Delhi-NCR, Odisha, and Andhra Pradesh.
• Onboarded 35+ Engineering Colleges and 15000+ Students through the offline fleet and organic effort

Mar 2018 – Sep 2022 · 4 yrs 6 mos · Delhi

Feb 2018 – Oct 2019 · 1 yr 8 mos · Gurgaon, Haryana, India

• Making logistics efficient and cost-effective 📦
• Lead the Product Strategy for the first-mile logistic network – Responsible for driving the Service level agreements, Lower cost per shipment, Higher reach, Effective handling of volume variability, and Partner delight
• Conceptualised and developed an auto-attempt verification for failed pickups - This increases the overall pickup efficiency by reducing first-time pickup failure up to 30%
• Led the auto-allocation and dispatch process for the first-mile pickup activities - This reduced the FE waiting time at CP by 45 minutes and improved productivity by 25%
• Design and developed a package prioritization process - This helped to improve the first <> mid mile SLA by reducing pickup delays and misroute
• Led the pickup decentralization for consolidating first-mile and last-mile of the logistic process - The objective is to reduce the shipment cost by efficient utilization of manpower, warehouses/ dispatch centres and vehicles

Jan 2018 – Jan 2018 · 0 mo · Gurugram, Haryana, India

Feb 2016 – Feb 2018 · 2 yrs · Delhi

• Key architecture of Careers360 App and its 1 million + journey
• Devised a strategy for transitioning Careers360 from a one-way communication platform to a multi-way communication platform by launching products like QnA, Career Counselling, and AMA.
• Led the growth and engagement strategy for Careers360 App including co-branding with Paytm,
• Launched the e-learning platform for Competitive Exams (JEE, NEET)
• Worked on enabling online payments and student loans
• Setup a Data Analysis team for the escalations and data patterns analysis to assist in the modification of product strategy coupled with policies that drive customer happiness and process excellence

Apr 2015 – Jun 2015 · 2 mos · Jamshedpur Area, India

Jan 2015 – Apr 2015 · 3 mos · India

Jun 2012 – Jul 2014 · 2 yrs 1 mo · Tata Steel - KPO