Abhishek Ghosh

Customer Success Manager

Bengaluru, Karnataka, India7 yrs 1 mo experience

Most Likely To SwitchAI Enabled

Key Highlights

Proven track record in customer success management.
Expert in SaaS implementation and client onboarding.
Strong communication skills with a focus on client relations.

Stackforce AI infers this person is a Customer Success Manager in the SaaS industry with strong consulting and implementation expertise.

Contact

abhishek.gh.7701@gmail.com LinkedIn

Skills

Core Skills

ImplementationCustomer SuccessClient RelationsSales

Other Skills

ConsultantCommunicationRenewalsSalesforce.comProblem SolvingClient OnboardingAccount setupSaaS configurationOperationsCustomer OnboardingKey Performance IndicatorsKey Account Relationship BuildingCustomer SupportEmployee BenefitsCustomer Service

Experience

7 yrs 1 mo

Total Experience

1 yr 5 mos

Average Tenure

2 yrs 2 mos

Current Experience

Highlevel

2 roles

Customer Success Manager

Promoted

Dec 2025 – Present · 5 mos · Remote

Advisor - Customer Success

Feb 2024 – Nov 2025 · 1 yr 9 mos · Remote

Consultant || SAAS || Implementation Service

ImplementationConsultantCustomer Success

Neodove

Assistant Manager - Customer Success

Feb 2023 – Feb 2024 · 1 yr · Bengaluru, Karnataka, India · On-site

CommunicationRenewalsCustomer SuccessClient Relations

Kepsla | reprecom solutions pvt. ltd.

Senior- Client success

Apr 2022 – Dec 2022 · 8 mos · Bengaluru, Karnataka, India

RenewalsCustomer SuccessClient Relations

Indeed.com

Associate

Apr 2019 – Apr 2020 · 1 yr · Bengaluru, Karnataka, India

Roles and Responsibilities :
Develop relationships via phone and email
Educate customers and clients on the Indeed product as well as Indeed’s business model
Prospect opportunities using internal, proprietary tools
Build and nurture a pipeline to close sales deal.
Hit daily call and conversion targets and work with a great team to hit quarterly target.
Achieved every quarter target.
Converted and brought more than 1000 lead jobs at Indeed (Sales, strategy and operations)
Provided support for clients and customers
Hands on SALESFORCE CRM

CommunicationSalesforce.comCustomer SuccessSales

Safexpress private limited

Computer Operator (operations department)

Sep 2014 – Dec 2016 · 2 yrs 3 mos

Roles and Responsibilities :
Worked with IT professionals as a team to solve and check regarding functionality of the systems.
Tracking the consignments and updating it on systems.
Troubleshooting the problems occurred in systems.

CommunicationProblem Solving