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Abhishek kumar Joshi

Customer Success Manager

Bengaluru, Karnataka, India8 yrs 9 mos experience
Most Likely To Switch

Key Highlights

  • 7+ years of experience in Amazon E-commerce.
  • Proven track record of driving sales growth.
  • Expert in Amazon advertising and SEO strategies.
Stackforce AI infers this person is a seasoned E-commerce specialist with a strong focus on Amazon advertising and optimization.

Contact

Skills

Core Skills

E-commerce OptimizationPaid Search Strategy

Other Skills

Ad ServingAmazon DSPAmazon adsAnalyticsCitrix Analytics for PerformanceClient RelationsComputer NetworkingCustomer EngagementCustomer RelationsCustomer Relationship Management (CRM)Customer ServiceData AnalysisDigital MarketingE-CommerceFIS Relius

About

As an Amazon E-commerce Specialist with over 6+ years of experience, I have a proven track record of enhancing brands' online visibility and driving sales growth. In my role as an Advertising Manager at Amazon SPN, I have developed and executed innovative marketing strategies that have consistently delivered exceptional results. Key Expertise:- - Amazon Advertising:-Proficient in managing Amazon Sponsored Products, Sponsored Brands, and Sponsored Display Ads to optimize Pay-Per-Click (PPC) campaigns. - Keyword Optimization:- Skilled in conducting comprehensive Amazon PPC keyword research and implementing negative keyword strategies to enhance campaign efficiency. - Brand Development:- Experienced in building and optimizing Amazon Brand Stores, utilizing effective brand strategies to strengthen brand presence. - Performance Metrics:- Focused on lowering Advertising Cost of Sales (ACoS) while increasing total sales through data-driven decision-making. - Search Engine optimization (SEO):- Expert in Amazon SEO tactics, including understanding and leveraging the Amazon A9 and A10 algorithms for product and keyword rank optimization. Professional Highlights:- - Successfully managed advertising campaigns that resulted in a significant increase in product visibility and sales across various niches. - Implemented innovative marketing strategies that led to a substantial improvement in client ROI. - Recognized for a meticulous approach, quick responsiveness, and a commitment to delivering exceptional results. Skills:- Amazon Sponsored Products Ads Amazon Sponsored Brand Ads / Brand Store Ads Amazon Sponsored Display Ads Amazon PPC Keywords Research Negative Keyword Optimizations Building Brand Stores through Amazon Brand Strategy ACoS Optimizations Increasing TACoS Amazon SEO Tactics (Amazon A9,A10 Algorithm) Amazon Product/Keyword Rank Optimisation Google Search Social Bookmarking Blog Commenting Let's Connect:- I am passionate about helping businesses thrive on the Amazon platform through strategic advertising and optimization techniques. If you're looking to elevate your brand's presence and sales on Amazon, feel free to connect with me. Specialties:- Amazon Advertising, PPC Campaign Management, Keyword Research, Brand Development, ACoS Optimization, Sales Growth Strategies, Amazon SEO, Product Ranking Optimization.

Experience

8 yrs 9 mos
Total Experience
1 yr 5 mos
Average Tenure
2 yrs 8 mos
Current Experience

Commerceiq

Customer Success Specialist - Commerce IQ

Oct 2023Present · 2 yrs 8 mos · India · Remote

  • Amazon E-Commerce Strategist | Brand Growth Consultant
  • With 7+ years of experience, I help consumer brands grow on Amazon and other retail platforms by improving visibility, campaign performance, and revenue.
  • Key Skills:
  • Managing paid campaigns across Amazon, Walmart, and Target
  • Optimizing brand stores, content, and search performance
  • Using data-driven insights to guide marketing strategies
  • Enhancing customer engagement and retention
  • Mentoring teams to improve client relations and operational efficiency
  • Career Highlights:
  • Revitalized underperforming accounts, driving revenue growth and client renewals
  • Managed multi-million-dollar advertising portfolios, boosting sales and profit
  • Led $10M+ portfolio growth (HPC ) initiatives, generating additional recurring revenue
  • Improved onboarding and engagement processes, increasing adoption and satisfaction
  • Implemented performance tracking systems for accountability and efficiency
  • I combine data-driven insights with creative strategies to help brands succeed in competitive e-commerce markets.
Customer EngagementCustomer Relationship Management (CRM)Paid Search StrategyClient RelationsCustomer ServicePresentation Skills+3

Publicis groupe

2 roles

Associate Manager

Promoted

Jan 2023Oct 2023 · 9 mos · Gurugram, Haryana, India

  • Currently I am handling GSK clients for DACH region.
  • Optimized campaigns towards KPIs like CPM, CPA, CTR, VCR, VTR, Viewability, Completion Rate, Brand safety, Brand Pass Rate, Invalid Traffic etc. and expanded the optimization by effective introduction of RTB through in-house DSP for performance improvements and increased client’s ROI.
  • Using analytical mindset, I will be responsible for the platform strategy, execution, performance and reporting of the media campaign across all programmatic buying platforms.
  • Monitor campaign delivery to ensure campaigns are running as expected and targeting objectives are met; including campaign set-up, communication, checking daily reports and providing troubleshooting support for trafficking issues related to creative, publisher implementation, and escalating to third-party vendors when necessary.
  • Ability to prioritize multiple projects and advertisers simultaneously and set up campaigns accurately in different systems, ensuring ad tags and creative are loaded correctly into the systems.
  • Provide inventory forecasts, optimization suggestions and regular campaign reporting.
  • Make reports for client-facing campaign performance based on post-campaign analysis and data-driven insights.
  • Assist in the development of client-facing campaign performance reports
  • Manage the delivery of creative assets, insertion orders, campaign artifacts, and all relevant campaign documentation in preparation for campaign launch
  • Traffic campaign tags into ad exchange environments
  • Run the campaign QA process to ensure accurate campaign implementation, pacing, and performance
  • Provide monthly auditing reports to Agency partners & actualize bill/pay systems when applicable.
  • Participate in regular knowledge sharing sessions to share and learn new strategies for optimizing and enhancing

Media Analyst L2

Apr 2022Jan 2023 · 9 mos · Gurugram, Haryana, India

  • Manage AMS and Amazon DSP, GSK accounts for the UK and FR marketplaces.
  • Creation, optimization and implementation of the campaigns both in AMS and DSP.
  • Budget planning, market analysis, forecast .
  • Managing the relationship with the stakeholder to reach Revenues and ROAS goals.
  • Research and optimization of keywords. tracking of the SOV of the top keywords and competitors in order to implement campaigns strategy, PDPs to have better SEO and ROAS.
  • Product detail page hygiene check and indexing on a regular basis.
  • Heavy client communication involvement, sharing minutes of meetings, daily reports, weekly reports creation.
  • Leading the daily and weekly calls with clients solving their problem points and giving day-to-day sales and demand updates.
  • Sharing the media plans each month i.e., Amazon Ads spends and the overall sales forecast.
  • Inventory Management supervision to achieve the set sales targets.
  • Weekly and monthly reporting in terms of Ad spend, Ad sales, overall sales, and the return on the advertised spends.
E-CommerceProgrammaticAmazon DSPE-commerce Optimization

Comfort click

Amazon Market place Specialist

Sep 2021Apr 2022 · 7 mos · India

  • Manage & Setup Ad campaigns using Amazon PPC with the highest efficiency.
  • Optimize & rank listings organically using Ad campaigns for great visibility & Higher Conversion.
  • Responsible to develop brand architecture and brand strategy.
  • Independently lead, manage and deliver for the marketplace.
  • Handle Amazon Seller Central.Managing Amazon Ads on Seller Central & AMS, keyword monitoring, keyword research.
  • Product detail page hygiene check and indexing on a regular basis.
  • Heavy client communication involvement, sharing minutes of meetings, daily reports, weekly reports creation.
  • Leading the daily and weekly calls with clients solving their problem points and giving day-to-day sales and demand updates.
  • Sharing the media plans each month i.e., Amazon Ads spends and the overall sales forecast.
  • Inventory Management supervision to achieve the set sales targets.
  • Weekly and monthly reporting in terms of Ad spend, Ad sales, overall sales, and the return on the advertised spends.
E-CommerceE-commerce Optimization

Evitamin business consulting pvt ltd

Digital Marketing Specialist

Jun 2019Sep 2021 · 2 yrs 3 mos · Indore Area, India

  • Prepare plans and strategies for premium accounts and also for small budding accounts.
  • Optimize & Create new campaigns.
  • Bidding on keywords for visibility.
  • Overall cost reduction.
  • New promotion or lightning deals suggestions to sellers.
  • Co-ordinate weekly review calls with sellers regarding the growth and progress.
  • Weekly reporting to the seller including total impressions, total clicks, spend, sales, and cost of advertising.
  • Preparing report summary in order to understand the scenario in a better way.
  • Catalogue & Listing updations.
  • Stock management.
  • Handled over 100 accounts over the period of 2 plus years. Worked with Amazon-owned brands too
E-CommerceE-commerce Optimization

Hgs - hinduja global solutions

Senior Technical Support Specialist

Mar 2018Jun 2019 · 1 yr 3 mos · Indore Area, India

Livetech

software tester intern

Feb 2012Aug 2012 · 6 mos · Ameerpet, Telangana, India

  • manual tester

Education

Bhabha Engineering Research Institute, Hoshangabad Road, Near Misrod, Bhopal-462026

Master of Business Administration - MBA — Human Resources Management/ Finance

Jan 2018Jan 2020

Rajiv Gandhi Prodoyogiki Vishwavidyalaya, Bhopal

Bachelor of Engineering - BE — Computer Science

Jan 2009Jan 2013

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