Afifa Qadri

AI Researcher

Srinagar, Jammu & Kashmir, India4 yrs 3 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Proven expertise in AI model training and optimization.
Strong background in mechanical engineering and design software.
Awarded 'Rising Star' for outstanding teaching performance.

Stackforce AI infers this person is a Mechanical Engineer with expertise in AI and customer service management.

Contact

Skills

Core Skills

Ai Model TrainingProject ManagementTeachingData AnnotationAd AssessmentService Management

Other Skills

AI TestingAd EvaluationAdministrationAnalytical SkillsArtificial Intelligence (AI)Attention to DetailAutoCADAutomotive RepairCC (Programming Language)Client RequirementsCommunicationComputer NetworkingComputer-Aided Design (CAD)Constructive Feedback

About

I am a highly motivated mechanical engineering graduate with a Bachelor's degree in Mechanical Engineering from University of Kashmir. My core expertise lies in using design software such as AutoCAD and SolidWorks to create innovative designs and develop solutions to complex problems. Throughout my academic career, I have worked on several projects that have helped me gain valuable experience and skills in the field. With a strong background in mechanical engineering principles, I am confident in my ability to deliver high-quality designs that meet customer requirements and specifications. I am always eager to learn new skills and take on new challenges to further develop my expertise in the field. Previously, I worked at Highland Automobiles Pvt Ltd (Maruti Suzuki Pvt Ltd) as a Service Manager , I was responsible to oversee and guide all activities of the Service team. Coordinate SLA creations. Ensure team follows best practices and maintain service level agreements. Ensure customer/business, client, support, technical parties are represented in the definition and evolution of services.

Experience

4 yrs 3 mos

Total Experience

1 yr 11 mos

Average Tenure

2 yrs 6 mos

Current Experience

Invisible technologies

Advanced AI Trainer

Dec 2024 – Present · 1 yr 6 mos · India · Remote

AI Model Training and Knowledge Curation: Spearheaded the training of advanced AI models through RLHF and SFT methodologies, optimizing models for conversational accuracy, contextual understanding, and user-centric outputs. Designed ideal conversation examples and curated knowledge to ensure the AI comprehends vast and complex datasets effectively.
Reinforcement Learning and Fine-Tuning (RLHF & SFT): Applied cutting-edge techniques such as reinforcement learning from human feedback and supervised fine-tuning to refine model performance. Collaborated with cross-functional teams to enhance decision-making and user alignment in AI outputs.
Model Evaluation and Feedback Integration: Conducted rigorous assessments of AI model outputs, focusing on safety, accuracy, and ethical considerations. Identified improvement areas and incorporated feedback loops to drive iterative improvements in model performance.
Process Optimization and Documentation: Developed scalable and efficient processes for training AI systems using RLHF and SFT. Documented best practices, methodologies, and guidelines to standardize workflows and improve training quality across teams.
AI Testing and Iterative Improvement: Actively tested AI systems to identify vulnerabilities and stress-test model capabilities. Designed recovery mechanisms and collaborated with engineering teams to integrate and validate enhancements, ensuring reliability and resilience.
Project Management and Leadership: Managed multiple high-priority AI training projects, ensuring on-time delivery and alignment with quality standards. Fostered collaboration among cross-functional teams to exceed project goals and meet client expectations.
Performance Metrics and Reporting: Tracked and analyzed key performance indicators (KPIs) to evaluate project success and inform continuous improvement strategies. Leveraged data-driven insights to optimize workflows and model outcomes.

AI Model TrainingKnowledge CurationReinforcement LearningSupervised Fine-TuningModel EvaluationProcess Optimization+4

Codeyoung

Maths Mentor

Dec 2023 – Present · 2 yrs 6 mos · India · Remote

- Boosted student performance by 20% through innovative teaching strategies. - Created engaging lesson plans tailored to diverse learning styles. - Maintained an inclusive and dynamic virtual classroom. - Awarded "Rising Star" in 2024 for outstanding teaching performance and student engagement.

Teaching StrategiesLesson PlanningStudent EngagementTeaching

Welocalize

AI Data Annotator

Oct 2022 – May 2025 · 2 yrs 7 mos · Remote

Data labeling in target language(s) for machine learning on a large variety of tasks, performing research as needed.
Determine whether language and style are appropriate to cultural and geopolitical target locale.
Attention to detail and task instructions applying best practices consistently.
Adhere to productivity and quality standards.
Report bugs and issues as they occur.

Data LabelingResearchAttention to DetailData Annotation

Telus international

Analyst

Sep 2022 – Oct 2024 · 2 yrs 1 mo · Remote

As a Personalised Internet Ad Assessor, my role is crucial in improving the quality and relevance of online advertisements. I am responsible for evaluating and providing feedback on the effectiveness and appropriateness of various ads displayed on the internet. By doing so, I contribute to enhancing the user experience and ensuring that ads align with user preferences and interests.
Responsibilities:
Evaluate ad relevance based on user search queries or webpage content.
Assess the overall quality of ads, considering clarity, coherence, accuracy, and aesthetics.
Rate ad effectiveness in attracting and engaging users.
Provide detailed feedback on ad strengths and weaknesses.
Adhere to predefined guidelines for consistent and objective evaluations.
Stay updated on the latest trends and best practices in online advertising.
Analyze data to identify patterns and areas for improvement.

Ad EvaluationFeedback ProvisionData AnalysisAd Assessment

Maruti suzuki india limited

2 roles

Automative service manager

Promoted

Jun 2022 – Mar 2023 · 9 mos · Srinagar, Jammu & Kashmir, India

Lead, coach, and motivate a team of customer service representatives, ensuring high levels of engagement, performance, and professionalism.
Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for training and development.
Foster a positive and collaborative work environment, promoting teamwork and employee satisfaction.
Oversee service operations to ensure the timely and efficient resolution of customer inquiries, issues, and complaints.
Monitor service-level agreements (SLAs) and key performance indicators (KPIs), implementing strategies to achieve and exceed targets.
Identify process bottlenecks, implement improvements, and streamline workflows to enhance service quality and efficiency.
Build and maintain strong relationships with key customers, acting as a point of escalation for complex or high-priority issues.
Proactively address customer concerns and ensure prompt and effective resolution, fostering customer loyalty and satisfaction.
Gather customer feedback and insights, collaborating with cross-functional teams to drive continuous improvement initiatives.
Develop and implement service strategies, policies, and procedures to align with organizational goals and industry best practices.
Conduct market research and competitor analysis to identify opportunities for service enhancements and differentiation.

Team LeadershipCustomer ServicePerformance EvaluationProcess ImprovementService-Level AgreementsKey Performance Indicators+1

Automotive Service Advisor

Mar 2022 – Jun 2022 · 3 mos · Srinagar, Jammu & Kashmir, India

As a service advisor I was overall accountable for defining the service, ensuring services meet the business need and are delivered in accordance with agreed business requirements, and managing the service lifecycle.

Service DefinitionService Lifecycle ManagementService Management