Afroz Alam

Product Manager

Pune, Maharashtra, India14 yrs 11 mos experience
Most Likely To Switch

Key Highlights

  • Drove $7M revenue growth through strategic integrations.
  • Achieved 99.8% system uptime with optimized onboarding.
  • Led cross-functional teams to deliver seamless solutions.
Stackforce AI infers this person is a Fintech Product Leader with expertise in API strategy and data-driven product management.

Contact

Skills

Core Skills

Api StrategyProduct ManagementProduct StrategyCustomer Retention StrategiesCommunity EngagementSales ManagementRevenue GrowthCustomer Experience

Other Skills

Account ManagementAgile MethodologiesAgile Project ManagementAmplitude AnalyticsAnalytical SkillsAzure DataLakeBigIDBrandingBusiness DevelopmentCRM ImplementationCommunicationCompetitive AnalysisContent Management Systems (CMS)Customer EngagementCustomer Service

About

As a fintech product leader with 12+ years experience, I transform complex data into scalable, revenue-generating products. At Bajaj Finserv, I lead the data and API product strategy behind 200+ partner integrations, unlocking $7M+ incremental revenue and 20% YoY growth. My journey began in retail, where I honed my understanding of customer needs, before pivoting into tech and product at ZestMoney and Vivo. Today, I architect robust data pipelines and ML solutions that reduce partner onboarding by 25% and maintain 99.8% uptime. 🎯 What I Do: - Product Strategy & Roadmapping - End-to-end product lifecycle management for fintech ecosystems - API & Data Integration - Architecting scalable solutions using Databricks, Kafka, StreamSets - AI Product Management - Recently certified Microsoft AI Product Manager (August 2025) - Revenue Growth - Drove 25% faster partner onboarding with 99.8% system uptime - Team Leadership - Cross-functional collaboration across engineering, data science, marketing teams 💡 Recent Impact: ✅ $7M revenue growth through strategic partner integrations ✅ 50% reduction in customer complaints via feedback-driven product iterations ✅ 25% faster onboarding through optimized ETL frameworks and ML models ✅ 100% compliance with PII, PCI data governance policies ✅ 3 major enterprise integrations launched in 2025 🛠️ Core Technologies: Product Management | API Strategy | Databricks | Power BI | Machine Learning | ETL Architecture | Data Lakes | Agile/Scrum | A/B Testing | Go-to-Market Strategy | UX Design | Growth Hacking | Fintech | SaaS | Enterprise Software 📚 Background: IIM Kozhikode Product Management Program | 12+ years building products across retail (Reliance), mobile tech (Vivo), fintech (ZestMoney, Bajaj Finserv) | Mentoring aspiring PMs through "Mind the Product Gap" newsletter 🔥 Passion Projects: Currently developing fintech product strategy content for 500+ product professionals. Love solving the puzzle of how data, APIs, and user experience converge to create products people can't live without. 💬 Let's Connect If You're: - Building data-driven products in fintech/enterprise - Looking for AI product management expertise - Interested in API strategy and partner ecosystem growth - Seeking product leadership for scaling tech platforms 📧 afroz1225@gmail.com | Always open to discussing product challenges that matter

Experience

14 yrs 11 mos
Total Experience
2 yrs 5 mos
Average Tenure
3 yrs 1 mo
Current Experience

Bajaj finserv

2 roles

Associate Lead Product Manager

Promoted

Feb 2025Present · 1 yr 4 mos · Pune, Maharashtra, India · On-site

  • Drove 20% increase in partner onboarding efficiency and 15% growth in transaction volume.
  • Architected scalable API integrations for 200+ partners; achieved 99.8% uptime.
  • Built Power BI dashboards & ML models, reducing integration errors by 10%.
  • Led cross-functional teams (engineering, sales, legal, marketing) to deliver seamless solutions.
  • Developed comprehensive API documentation, cutting onboarding time by 25%.
  • Technologies: Databricks, Kafka, StreamSets, SQL, Power BI, BigID , PowerBI & Azure DataLake.
DatabricksKafkaStreamSetsSQLPower BIBigID+3

Senior Product Manager - Platform Integrations

May 2023Feb 2025 · 1 yr 9 mos · Pune, Maharashtra, India · On-site

  • 🚀 Led end-to-end product strategy for partner integration platform
  • ✅ Achievements:
  • Drove 20% YoY growth in partner-driven revenue through strategic product initiatives
  • Successfully launched 3 major partner integrations serving enterprise clients
  • Improved partner satisfaction scores by 5% through user-centric product requirements
  • Enhanced partner onboarding efficiency by 25% through cross-functional collaboration
  • Reduced integration errors by 10% through KPI monitoring and performance optimization
  • 📊 Focus Areas: API strategy, partner ecosystem development, data pipeline optimization.
Product Road MappingMarket ResearchData-driven Decision MakingProject ManagementAnalytical SkillsUser Experience (UX)+8

The product folks

Cohort Learner Insurjo'22

Sep 2022Nov 2022 · 2 mos · Pune, Maharashtra, India · Remote

  • Organize and host product management events for 500+ professionals in Pune community
  • Facilitate workshops on API product management and fintech product strategy
  • Mentor aspiring product managers transitioning into fintech roles
  • Built local network of 100+ product professionals across startups and enterprises
Product Road MappingMarket ResearchCompetitive AnalysisCommunicationJiraUser Experience (UX)+21

Zestmoney

Product Manager

Sep 2021May 2023 · 1 yr 8 mos · Pune, Maharashtra, India · Hybrid

  • 🎯 Built customer-centric fintech products driving growth and retention
  • 🏆 Key Achievements:
  • Product Launch: Delivered mobile application increasing user engagement by 30% in first month
  • Revenue Impact: Launched loyalty program generating additional $2M annual revenue
  • Customer Experience: Implemented feedback program reducing complaints by 50%
  • Market Expansion: Led new product line launch generating $5M in first-year sales
  • Payment Innovation: Integrated new gateway increasing transaction success by 10%
  • Operational Excellence: Implemented agile methodologies reducing time-to-market by 30%
  • Team Development: Mentored junior product managers driving their professional growth
  • 💡 Specialties: Mobile product development, customer retention strategies, payment systems.
Product Road MappingCompetitive AnalysisProject ManagementRegulatory GuidelinesProblem SolvingProduct Design+6

Vivo

Team Manager - Product

May 2019Sep 2021 · 2 yrs 4 mos · Pune, Maharashtra, India · On-site

  • 🎯 Product Strategy & Growth:
  • Optimized pricing strategy resulting in 10% profit margin increase
  • Streamlined product development reducing time-to-market by 20%
  • Launched new product line through market research and competitor analysis
  • 📊 User Experience & Retention:
  • Conducted user testing and implemented feedback, reducing churn by 25%
  • Created customer feedback program increasing satisfaction scores by 40%
  • Developed marketing campaign boosting brand awareness by 25%
  • 🤝 Partnership & Operations:
  • Built key partner/vendor relationships reducing supply chain costs by 15%
  • Managed cross-functional teams delivering consumer electronics products
  • Applied customer-centric approach to mobile and tech product development
Product Road MappingAccount ManagementTeam ManagementCompetitive AnalysisCommunicationJira+23

Manpowergroup india

Assistant Manager

Mar 2017Apr 2019 · 2 yrs 1 mo · Pune, Maharashtra, India · On-site

  • 💼 Revenue Growth & Team Leadership:
  • Increased B2B sales revenue by 25% through strategic marketing execution
  • Led team of 5 sales representatives achieving $2M in 12 months
  • Negotiated key client contracts generating $1.5M in new business revenue
  • 🔧 Process Optimization & Training:
  • Implemented CRM system increasing sales productivity by 20%
  • Developed training programs improving sales team performance by 40%
  • Streamlined sales operations reducing cycle time by 30%
  • 📈 Customer Success & Market Expansion:
  • Achieved 95% customer satisfaction through customer-focused policies
  • Reduced customer churn by 15% via proactive engagement strategies
  • Launched new product line through market research and analysis
Account ManagementCompetitive AnalysisCommunicationMarketingManagementDigital Strategy+8

Channelplay limited

Mac Solution Consultant

Jul 2012Mar 2017 · 4 yrs 8 mos · Pune, Maharashtra, India · On-site

  • 🚀 Sales Growth & Market Expansion:
  • Increased sales by 20% through targeted customer outreach programs
  • Led 5-person sales team exceeding targets by 25% for 3 consecutive quarters
  • Onboarded 10 new corporate clients generating $500K additional annual revenue
  • 👥 Training & Customer Experience:
  • Trained 100+ retail employees increasing confidence and knowledge by 30%
  • Maintained 95%+ customer satisfaction through proactive communication
  • Streamlined customer service reducing resolution time by 20%
  • 📊 Operational Excellence & Team Development:
  • Collaborated on promotional campaigns driving 15% sales increase
  • Mentored 3 new sales representatives improving team productivity by 15%
  • Established key account relationships increasing repeat business by 25%
Account ManagementCommunicationMarketingMicrosoft OfficeMicrosoft ExcelBusiness Development+3

Reliance retail

Sales Associate

Oct 2010Nov 2011 · 1 yr 1 mo · Pune, Maharashtra, India · On-site

  • 📈 Revenue & Performance Management:
  • Achieved 10% sales revenue growth in first quarter through strategic initiatives
  • Consistently met/exceeded monthly targets using effective sales techniques
  • Increased average transaction value by 25% through cross-selling/upselling
  • 🎯 Customer Success & Team Development:
  • Maintained 95% customer satisfaction rate through high-quality service
  • Generated 30% customer base increase within 6 months through lead generation
  • Trained new sales associates increasing team productivity by 15%
  • ⚡ Operational Efficiency:
  • Improved productivity by 20% through process streamlining and inventory optimization
  • Reduced excess inventory by 20% via improved forecasting and monitoring
  • Collaborated on new sales strategies driving 10% overall revenue increase
Account ManagementCommunicationBrandingBusiness Development

Education

Indian Institute of Management, Kozhikode

MDP — Product Management

Jul 2022Jun 2023

Jaipur National University

Master of Business Administration - MBA

Jan 2019Jan 2021

HimalayanUniversity

Bachelor of Technology - BTech — Civil Engineering

Jan 2015Jan 2017

Institute of Advanced Studies in Education

Diploma in Civil Engineering — Civil Engineering

Mar 2011Mar 2014

Kendriya Vidyalaya

SSC — Science

Jan 2008Jan 2009

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