Apr 2021 – Present · 5 yrs 2 mos

Jan 2021 – Present · 5 yrs 5 mos

• Conducted comprehensive risk assessments across commercial opportunities on Amazon's e-commerce platform, identifying regulatory and process integrity risks across multiple geographies and translating findings into clear, actionable recommendations for senior decision-makers. Managed and prioritized a high volume of simultaneous compliance review requests, consistently meeting SLAs while maintaining accuracy and attention to detail. Synthesized complex risk data into concise reports and dashboards for senior leadership, communicating trends, deviations, and recommended mitigations with clarity and impact. Escalated high-risk cases with structured summaries and recommendations, ensuring timely and informed decision-making at leadership level. Collaborated cross-functionally with Legal, Operations, and external vendors, integrating risk findings into broader commercial and compliance processes as part of a unified risk framework. Developed and revised SOPs and compliance work instructions, maintaining precise documentation in workflow management systems to ensure audit-ready records and consistent case management. Prepared regular and ad-hoc performance metrics, reporting on program health, SLA adherence, and quality indicators to keep stakeholders informed and drive continuous improvement. Leveraged internal databases, proprietary compliance tools, and open-source materials to conduct detailed research, identifying potential risks across product categories and vendor profiles. Mentored team members on compliance frameworks and procedures, improving cross-team consistency and supporting rapid onboarding in a dynamic, high-priority environment.