Akshat Agarwal

Product Manager

Mumbai, Maharashtra, India5 yrs 2 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Top Startup Product Manager 2024 award winner.
Successfully scaled abcoffee app to 70+ outlets.
Innovated India's first coffee subscription card.

Stackforce AI infers this person is a Product Manager with expertise in B2C SaaS and ESG solutions.

Contact

akshat@abcoffee.in LinkedIn

Skills

Core Skills

Product ManagementGrowth StrategiesProduct DevelopmentLeadershipEsgSocial Media OutreachManagementMarket ResearchTeam ManagementVideo ProductionGraphic DesignProject ManagementOpen-source Development

Other Skills

Adobe Character AnimatorAdobe Premiere ProArtificial Intelligence (AI)Business DevelopmentBusiness ResearchC++CanvaCommunicationContent CreationData AnalysisDigital MarketingEngineeringEnglishEnvironmental AwarenessEnvironmental, Social, and Governance (ESG)

About

As the Product Owner of the abcoffee app, I’ve built and scaled one of India’s most innovative coffee tech platforms from scratch - leading product, strategy, and growth for over 1.5 years. An IIT Dhanbad graduate, I joined abcoffee at an early stage. I transformed it into a full-stack ecosystem, from launching India’s first coffee subscription card to integrating multi-city ordering, delivery-to-desk, dynamic offers, and advanced analytics. My work thrives at the intersection of execution, learning, and strategic clarity, consistently delivering high growth and a better user experience. Honored as “Top Startup Product Manager 2024” among candidates from 20+ countries, and invited as a guest speaker at a national food connoisseur event, I represent how great products are built through vision, empathy, and relentless iteration. Driven by the motto: Build. Measure. Learn. Execute!

Experience

5 yrs 2 mos

Total Experience

1 yr 4 mos

Average Tenure

1 yr 11 mos

Current Experience

Abcoffee

2 roles

Product Manager

Promoted

Jun 2025 – Present · 1 yr · Mumbai, Maharashtra, India · On-site

1->100 abcoffee Mobile App
Growth & Strategy: Planned and executed abcoffee’s app campaigns, rebranding, and offers, achieving 15% MoM revenue growth and reducing churn.
Product Development: Built a multi–payment gateway system for cost efficiency and uptime; integrated software for tracking and optimizing marketing funnels and more to enhance customer experience.
Innovation: Launched “Pack My Order” and self-ordering tablets for faster service and a better on-the-go experience.
Optimization: Tested 5+ subscription strategies, increasing subs-to-app ratio from 29% → 37% and boosting AOV by 10% MoM.
Leadership & Partnerships: Led Cityflo × abcoffee integration — India’s first in-transit F&B experience, executed in just 10 days for millions of users.
Revenue Impact: Built shareable, multi-level subscription cards — driving the highest-ever subscription card sales, and 15% MoM app growth.

Product ManagementGrowth StrategiesProduct DevelopmentData AnalysisArtificial Intelligence (AI)

Product Associate

Jun 2024 – May 2025 · 11 mos · Mumbai, Maharashtra, India · On-site

0->1 abcoffee Mobile App
Product Development: Built abcoffee’s consumer app from scratch — including ordering, coupon, subscription, and outlet management systems — now powering 40% of the company’s offline revenue and scaled to 70+ outlets.
Optimization: Improved ordering speed and experience, achieving 25% faster order placements, 16% uplift in attraction rate, and 46% app take rate vs. offline orders through UI/UX and feature optimization.
Leadership: Transitioned from offline to digital subscription cards, driving 30% MoM growth and 50K+ downloads, leading a cross-functional team across product, tech, marketing, growth, and strategy.
Innovation: Launched India’s first Delivery-to-Desk model, built dynamic banners, tipping, referral, and cashback modules — boosting per-user coffee consumption by 3×.
Process Excellence: Automated 70%+ manual tasks, integrated POS (Rista, Razorpay), and built analytics & CRM dashboards for seamless operations and real-time insights.
Product Management Impact: Increased repeat ratio to 55%, maintained NPS of 85%, and achieved 20% MoM revenue growth, positioning abcoffee as a leading tech-led café experience platform.

Product DevelopmentUI/UX OptimizationLeadershipInnovation

Softsensor.ai

ESG Product

Mar 2024 – May 2024 · 2 mos · Bernards, New Jersey, United States · Remote

Built an ESG AI platform for the top 1000 listed entities.

Product ManagementData AnalysisArtificial Intelligence (AI)Environmental, Social, and Governance (ESG)ESG

Sconto

Product Growth

Feb 2024 – May 2024 · 3 mos

Developed community and growth strategies for improving the lifestyle of Gen Z students.

Media & branding, iit(ism) dhanbad

3 roles

Overall Coordinator

Jun 2023 – May 2024 · 11 mos

Social Media OutreachLead Qualification

Coordinator - Production and Creative design

Promoted

Aug 2022 – Jun 2023 · 10 mos

Growth StrategiesCommunicationManagement

Associate (Production & Creative Design)

Feb 2022 – Aug 2022 · 6 mos

Cairn oil and gas

GET

May 2023 – Jul 2023 · 2 mos · Barmer, Rajasthan, India · On-site

● Made a Sustainability report on Scope 1 and Scope 2 Emissions of RJ Gas providing a comprehensive overview of their environmental impact.
● Proposed Three strategic modifications, promising a remarkable reduction of 1106 tonnes of carbon emissions, demonstrating a tangible commitment to sustainability.
● Researched and calculated the CO2 sequestration potential of trees within RJ Gas premises, highlighting the company's efforts to offset carbon emissions through nature-based solutions.
● Analyzed the on-site Health, Safety, and Environmental (HSE) standards showcased RJ Gas's dedication to maintaining high safety and environmental compliance levels.

Market ResearchRenewable EnergyMarket AnalysisMicrosoft ExcelMicrosoft PowerPoint

Vitto

Product Manager

Apr 2023 – Sep 2023 · 5 mos · Remote

Product ManagementDigital MarketingSocial Media Marketing

Gujarat alkalies and chemicals limited - india

Summer Intern

Jun 2022 – Jul 2022 · 1 mo · Dahej,Gujrat · On-site

● Conducted an in-depth analysis of Caustic Soda production processes, leveraging state-of-the-art membrane cell technology, utilizing brine as the primary feedstock.
● Prepared a comprehensive report addressing the intricacies of processes associated with sludge generation, outlining protocols for treatment, transportation, storage, and responsible disposal.
● Explored the diverse array of air pollution mitigation systems deployed within industrial facilities, encompassing Electrostatic Precipitators (ESP), Scrubbers, and Baghouse filtration systems.
● Acquired comprehensive knowledge pertaining to the multifaceted health and safety protocols and procedures implemented within the organizational framework

Project ManagementNetworkingReport Writing

Lights camera ism

2 roles

Coordinator

May 2022 – May 2023 · 1 yr · Dhanbad, Jharkhand, India

● Led a 70-person team, shaping the online identity of the filmmaking club, and making creative videos for social media handles.

Team ManagementFilm Production

Filmmaker

Feb 2021 – May 2022 · 1 yr 3 mos · Dhanbad, Jharkhand, India

Filmmaker at Lights Camera ISM - Filmmaking club of IIT (ISM) Dhanbad

CommunicationVideo ProductionTeam Coordination

Digitalocean

Open Source Contributor

Oct 2021 – Nov 2021 · 1 mo

Contributed in Open Source under HacktoberFest 2021 and 2022

NetworkingOpen-Source DevelopmentTech Savy

Google

Google Cloud Program

Sep 2021 – Oct 2021 · 1 mo · Delhi, India

worked on different modules related to
> Kubernetes
> Operating google cloud
>Data Science/Analytics
> ML & AI
Credentials: https://www.qwiklabs.com/public_profiles/aa66100d-8d39-4b4e-8d59-9c2730997beb

Tech Savy