Apr 2022 – Present · 4 yrs 2 mos

Jun 2017 – Present · 9 yrs · Gurgaon, India

• Kareers Abroad Consultants is a education and immigration consultant firm to provide counselling to students enabling them to plan their education and also shape their careers based on their background, interests and future plans.
• We are the exclusive India representatives for Charlton Brown College and TrEd College in Australia having campuses in Brisbane, Sydney and Gold Coast. Visit our website at www.kareersabroadconsultants.com to learn how we can help your career take off.

Feb 2013 – Apr 2015 · 2 yrs 2 mos · 9212 Yonge Street, Richmond Hill

• We welcome you to our medical facility and hope that we can provide you with quality medical services and health care.
• 9212 Yonge Medical Centre is a family and walk-in medical facility dedicated to maintaining the health of your entire family.
• Open from Monday to Saturday!!!
• We are located at the SW corner of Yonge Street and Carville Avenue in Richmond Hill. We have plenty of free parking available for our patients
• We have both male and female doctors, and can make family doctor referrals.
• Our Lady Doctor is currently accepting new patients!
• We also provide the following services at our location:
• Physiotherapy
• Chiropractor
• Acupuncture
• Osteopathy
• Naturopathy
• Massage Therapy
• Orthotics
• Orthopedic Shoes
• We provide Free Legal Consultation for Motor Vehicle Accidents, Slip & Fall victims.
• Our primary goal is to provide optimum health to our patients. We also strive to make your medical visits convenient and pleasant.

Jul 2007 – Present · 18 yrs 11 mos

• Owned and operated an award-winning restaurant for the past 12 years.
• Managed the Operations, Finance and Purchase departments by setting up processes thereby improving operational efficiency.
• Hired mangers and all levels of staff in the service and kitchen departments to maintain the standards of the restaurant.
• Developed marketing plans specific to location of each restaurant.
• Implemented a transparent Vendor Management System to ensure fair practices were followed and restaurant standard was maintained.
• Worked with Executive Chef to plan and launch food festivals highlighting local produce in different seasons.
• Developed an ERP system to track purchases and sales to control food cost and minimize pilferage.
• Chaired weekly team meetings with operations and finance team to ensure that the set excellence standards were being followed and deliver results.
• Coached and motivated associates to help them improve their performance and move up in the organization.
• Reviewed guest feedback to ensure complete guest satisfaction.
• Liaised with franchise partners to ensure that brand standards are maintained.

Jul 2007 – Feb 2013 · 5 yrs 7 mos · Gurugram, Haryana, India

• Implemented TPG's Customer Management Excellence best practice in Consumer Electronics industry in India, Australia, Spain and Brazil.
• Leveraged technical and business experience for developing interactive tools and business reporting solutions for various TPG projects worldwide.
• Developed and Implemented a Shopper Marketing business plan for a spirits company to help them optimize their marketing efforts and maximize brand share and profit.
• Implemented Category Management and Assortment/space planning process in a well known retail company in India. Trained Buyers, Category heads and Visual merchandisers on this process
• Responsible for introducing and implementing enterprise-wide collaborative business processes/ solutions and training programs for retailers and manufacturers in India and abroad.
• Implementing CME best practice with focus on shoppers insights in liquor industry.
• Implementing TPG’s globally recognized Best Practices business processes and methods, such as Category Management, Customer Management, Efficient Assortment, Efficient Product Introductions and Efficient Trade Spending and Promotions in CPG industry
• Responsible for introducing consulting leadership and training products in areas such as integrated business planning, organization design and capability enhancement, strategic customer and supplier management, along with consumer marketing and supply chain excellence.

Aug 2006 – Jul 2007 · 11 mos · Greater Toronto Area, Canada

• Partnered with the business groups to understand the business processes and automation needs to create a new and improved store POS system. Translated these needs into formal requirements, designs and specifications.
• Developed test strategies, test plans and test cases in order to check and meet the test requirements for new and existing functionalities and processes. Provided resolutions for any business systems issues.
• Participated in the development of implementation strategies for gift registry software in the stores. Verified that the system met business requirements and provided ongoing support.
• Recommended business solutions to satisfy Operations teams need to set daily sales targets for store salespersons.

Jul 2003 – Aug 2006 · 3 yrs 1 mo · Greater Toronto Area, Canada

• Developed the web-based application Trashman to automate the waste hauling services across all the stores in Canada using ASP and SQL Server and generated reports for monitoring and analyzing the cost involved in waste hauling.
• Introduced JD Edwards a solution to integrate the company’s real estate, procurement and accounting departments. Project involved full systems development life cycle from conducting feasibility study to gathering user requirements from the various departments to implementation of new system and creation of training documents and training end users on the new system.
• Developed an application using Visual Basic to connect to an Oracle database to generate reports for real estate division.
• Created an MS-Access database application to store the monthly tonnage data received from the haulers and generated reports to track and control the waste tonnage in the stores.
• Used VBA scripts to automate the process of generating the daily financial reports for sr. executives.
• As IS manager leading the launch of Wal-Mart’s intranet website within Canada, worked with developers and the operations group to ensure the smooth transition to the new site.
• Developed SQL queries to extract data & generate reports to analyze the energy usage of stores.
• Developed a macro using Visual Basic for the travel department to extract information from the company’s database and the vendor database and create an upload file for payments into the Accounts Payable system.

Jul 2002 – Jul 2003 · 1 yr · Greater Toronto Area, Canada

• Managed the Hardlines division – toys, sporting goods, pets, automotive and TLE areas of the store. Responsible for sales, budget, merchandising and operations with approximate sales of $27 million.
• Managed sales, budgets, merchandising and operations of Foods, Health & Beauty, Paper Goods and Chemicals departments with approximate sales of $28 million per year.
• Led a team of 40-45 associates. Responsible for generating their schedules and writing yearly evaluations and conducting feedback sessions.

Jul 2002 – Apr 2003 · 9 mos · Dallas-Fort Worth Metroplex

• Responsible for understanding client’s business need for surveys and data gathering. Translating the needs to survey and reporting design and confirm with client to ensure it meets their requirements.
• Programmed online surveys for clients to collect response regarding a product or service, using ASP and SQL Server 2000.
• Wrote stored procedures using Visual Basic to store the data collected & generated reports for the client

Jan 2002 – Jul 2002 · 6 mos · Dallas-Fort Worth Metroplex

• Developed and maintained the center’s Website, accessed by over 10,000 students, using HTML, Perl, ASP, JavaScript, and Adobe Photoshop. (http://www.utdallas.edu/student/career/)
• Designed and managed the center’s intranet site using JavaScript, Perl and HTML.
• Trained the staff on various applications through formal presentations, bringing clear knowledge to non-technical users.
• Developed marketing timeline using MS Project for Marketing director of Career center to help him effectively manage marketing projects.
• Developed business tools to generate various reports from the database
• Developed online survey forms using HTML and ASP.
• Investigated new technologies and made recommendations for new purchases to improve and develop the center’s facilities.

Jan 2000 – Feb 2001 · 1 yr 1 mo · Dallas-Fort Worth Metroplex

• Collaborated with the heads of sales departments and regions to assimilate data for the Opportunity Pipeline of the Americas divisions of the company.
• Led the global business team to develop and implement a web based marketing tool to track potential clients.
• Leveraged technical and data knowledge for developing various interactive reports for senior management.
• Created an application using Visual Basic to automate analysis of data and generated reports for the President of Sales of the Americas.