A

Andrew Morgan

Co-Founder

Seattle, Washington, United States17 yrs 7 mos experience
Highly Stable

Key Highlights

  • 13+ years of experience in product leadership.
  • Expert in driving activation and retention strategies.
  • Proven track record in scaling SaaS products.
Stackforce AI infers this person is a SaaS Product Leader with expertise in growth strategies and customer success.

Contact

Skills

Core Skills

Product ManagementGrowth StrategiesCustomer SuccessBusiness Development

Other Skills

AnalyticsMiro Collaboration PlatformConcept DevelopmentService DeliverySalesBusiness Model DevelopmentUser ResearchTAMCompetitive AnalysisGo-to-Market StrategyPresentation SkillsCustomer Relationship Management (CRM)HubSpotCustomer LoyaltySQL

About

Growth-focused product leader with 13+ years of experience driving activation, retention, and monetization across B2B, B2C, and marketplace SaaS. I excel in both early-stage and scale environments—crafting strategy, launching experiments, and aligning cross-functional teams to drive healthy growth. Known for combining big-picture thinking with hands-on execution to solve complex product challenges.

Experience

17 yrs 7 mos
Total Experience
4 yrs 9 mos
Average Tenure
11 mos
Current Experience

Confluent

Growth Product Manager

Jul 2025Present · 11 mos · Seattle, Washington, United States · Remote

Ncx

First PM & Chief Product Officer

Sep 2021Jun 2025 · 3 yrs 9 mos · Seattle, Washington, United States · Remote

  • Lead product, design, engineering, and customer success to define product vision & strategy, scale platform adoption, and align roadmap with company growth goals. As the first PM, remain deeply hands-on—building core features, running experiments, and driving execution from zero to launch.
AnalyticsMiro Collaboration PlatformProduct ManagementGrowth Strategies

Microsoft

3 roles

Principal PM Manager, Microsoft Identity

Promoted

Nov 2019Sep 2021 · 1 yr 10 mos

  • Directed a team of PMs with a focus on activation, retention, and usage growth for developer experiences. Coordinated with engineering and design to ship activation and retention improvements, and implemented growth processes based on user feedback loops.
AnalyticsConcept DevelopmentProduct ManagementGrowth Strategies

Senior PM, Microsoft Identity

Sep 2017Nov 2019 · 2 yrs 2 mos

  • Focused on enterprise MAU growth via running onboarding experiments, analyzing usage data, and collaborating with customer success globally to roll out tools and workflows that improved product adoption in enterprise environments.
AnalyticsConcept DevelopmentProduct ManagementGrowth Strategies

Senior Customer Success Manager

Feb 2012Sep 2017 · 5 yrs 7 mos

  • Served as the strategic advisor and advocate for Fortune 1000 companies, managed a portfolio of enterprise accounts, coordinated service delivery across internal teams, and identified opportunities to grow annuity revenue through strategic account planning and relationship management.
  • Accomplishments & Awards:
  • FY17 Circle of Excellence Gold Club
  • FY16 Contributing to the Success of Others Award - Pre-Sales Team
  • FY15 Career Advisory Program Nominee & Participant
  • FY14 Customer Satisfaction & Partner Experience Award
Concept DevelopmentBusiness DevelopmentCustomer Success

Rosa mexicano

Server, Bartender, and Shift Leader

Apr 2009Jul 2010 · 1 yr 3 mos · Atlanta, Georgia, United States

Service DeliverySales

Bad sheep gaming

Cofounder and Product Manager

Oct 2008Jul 2013 · 4 yrs 9 mos · Atlanta, Georgia, United States · Remote

  • Developed an online video game and managed the full lifecycle of game development and business strategy, including game mechanics and design, monetization strategy, and product marketing
AnalyticsConcept DevelopmentProduct ManagementBusiness Development

Education

Georgia Institute of Technology

BS International Affairs and Modern Language — Chinese

Jan 2007Jan 2011

Hunan University

Chinese

Jan 2010Jan 2011

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